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Stopped working on Kindle Fire

bthompson44
Casual Listener

Last night for some reason, spotify stopped working on my kindle.  it opens but EVERYTHING is blank, I can't search, I can't look up playlists NOTHING!  I have uninstalled and re-installed 3x and nothing, any ideas??

4 Replies

Peter__
Community Legend

Do you have Spotify Premium? 

Peter
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bthompson44
Casual Listener

Yes I do, the 9.99 a month subscription, still works on my iphone, but my kindle is a no-go

Josh
Community Legend

Hello!

Have you tried clearing the data before you did a uninstall? You go into settings and then scroll all the way down to "Delete Cache and saved data" then do a complete clean reinstall. 

 

 

Hope this helped 🙂


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bubblelord
Newbie

Try a factory reset on your Kindle. Redownload Spotify, and after making sure your wifi connection is optimal, see if the home page loads. If it does, stream something. If not, make sure you aren't in airplane mode or something, and check your router. Hope this helps. 

 

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