Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey,
I've read and tried all the basic things on how to fix this. Delete cache, log out/in, uninstall/reinstall. I can't pick any song anymore after using offline modus like one or two months ago. I have this issue on my Sony Xperia Z3 Compact (with latest android and app). Is there a setting I overlooked. I saw on Q&A a printscreen of a Offline Toggle in Settings for example but I can't find it anywhere.
It also tells me to buy Premium after a a few songs have been played through shuffle. So that also indicates I'm using Offline-modus. Oh, and Wi-Fi is fine..
Thanks in advance
Solved! Go to Solution.
Hello @Joe64, Welcome to the Community!
Playing every track whenever you want (on mobile devices) and offline modes are only available for Spotify Premium subscribers.
Users without a Spotify Premium subscription can only play in shuffle mode.
The reason you hear that you can buy Premium after a few songs is that you don't have currently a Spotify Premium subscription. Spotify Premium subscribers don't hear advertisements.
Cheers,.
Vincent
Hello @Joe64, Welcome to the Community!
Playing every track whenever you want (on mobile devices) and offline modes are only available for Spotify Premium subscribers.
Users without a Spotify Premium subscription can only play in shuffle mode.
The reason you hear that you can buy Premium after a few songs is that you don't have currently a Spotify Premium subscription. Spotify Premium subscribers don't hear advertisements.
Cheers,.
Vincent
Thanks for your clear and fast reply. I assumed I didn't need Premium to listen to songs on mobile devices with Wi-Fi connection.
@Joe64 Your welcome and thanks for marking as solution.
You don't need Premium to play playlists in shuffle mode 😉
Cheers,
Vincent
Hi guys,
I have the same issue but I have defintely a premium account.
Can you help me?
Thanks a lot in advance!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…