Announcements

The version of Spotify I have has completely different features than another free user.

Solved!

The version of Spotify I have has completely different features than another free user.

Plaguedoctor

 

Plan

Free

Country

USA

Device

Android Phones

My Question or Issue

My dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both have the free version of spotify, and neither of us have used our free trials.

 

Does anyone know what's going on? My guess is since we have different phone versions, we have different features, but I'm uncertain, since he has the older phone. Help is appreciated!

Reply

Accepted Solutions
Marked as solution

Ivan

Hey there @Plaguedoctor

 

Thanks for reaching out - we’re here to help!

 

We’re often testing and launching improvements and new features. This means you might see something on the app your dad doesn’t, or get a new feature to try temporarily. We suggest you check this help article for more info about test features.

 

Tip: Make sure you don't miss a thing by enabling automatic updates on your device.

 

Hope this helps. Let us know if you have any more questions. 

View solution in original post

1 Reply
Marked as solution

Ivan

Hey there @Plaguedoctor

 

Thanks for reaching out - we’re here to help!

 

We’re often testing and launching improvements and new features. This means you might see something on the app your dad doesn’t, or get a new feature to try temporarily. We suggest you check this help article for more info about test features.

 

Tip: Make sure you don't miss a thing by enabling automatic updates on your device.

 

Hope this helps. Let us know if you have any more questions. 

Suggested posts

Env: prod