Volume Issues New update

[DeRuijter]

With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?! 

Please fix it!

[user-removed]

Remove old app, install this APK to your phone, from computer transfer it to your phone, then just install from package.

It will ask to allow update outside Play Market. Allow it for once.

[zblazjusz]

Don't need to remove old app. Just update for a new one without loosing offline songs :).

[Bowl802]

Thank you Hpguru and FabioRD for your help. I downloaded the 2.8 update and the volume and fidelity was restored. Music sounds digital again.

[robmelo]

18-may and the update still isn't available in Play Store for me, and even that I use brazilian Play Store. Is it normal take that much time?

[exetu]

Hello,
I and others who have purchased the new Samsung Galaxy S6 Egde, have discovered that the sound when playing Spotify is very low and low quality. It is only with Spotify, tested with youtube and the sound was good, so it's something  with Spotify.
Tested  to install the app again, but no difference.
Please I love to listen to spotife but right now the feeling is away.

regard Elena

[metzlerr]

The apk is now up at: https://www.spotify.com/us/download/other/

For me, the sound is better, probably back to normal for Spotify. The problem now is that I've compared Spotify's sound to Google Music and Rdio so much in the last week or two, there's still a noticeable difference to me.

So basically, it's much more tolerable now, but personally, I'm still on the fence on switching regardless. I love Spotify best as a whole, but for some reason the fact they still can't get their volume up to par with other services is getting to me. But Spotify has alway's been the best app as far as gapless playback and no buffering goes for me... So I guess you have to give up something either way you go.

[metzlerr]

Oh...and in other news... Faith No More - Sol Invictus....stream it today!

[exetu]

I have the same problem! I hope they fix it soon! !!
It's bad to have the new Samsung Galaxy and have bad sound in Spotify!

[andyb94]

uninstall your existing spotify, donwload and install the version above (taken from brazillian play store? Update doesnt seem to be out in UK or US yet.)

Anyway, trying this now will post results as to whether or not it works later.

My problem, to elaborate - is the volume constantly changing slightly, both up and down, on Samsung S6 Edge.

Dead annoying as I never ask the volume to do a GOD. darn. THING.

Anyway, I'll let you guys know, but previous commenters seem happy with the new update

[user-removed]

Please send update to Scandinavia Play Store! How long to fix officially?

I mean even chineze people can made update stuff faster. I wish Spotify could be from China. Chinese people working hard all the day!!! And when they work, work is not Facebook or Twitter by the way. And these scan people are unable to push one simple update to stores... Reall action, Spotify! If I could find better service, good bye!!!

[user-removed]

Finally 2.8.0.1081 update is here on Play Store. Thank you!!!

Now I realise, I can't live without Spotify 😉 I want my beats back, so after update, resetted music on my phone and here we go. Louder!

spotify:track:1CUmMJ8ijDynqCom5x5xv1

I have 1,955 tracks on my list right now on Spotify. 119 hours of party music!!!

Greetz!

Jyrziu :d

[Six-245]

Nope, compared the new version with version 2.6.0.813 on a different phone. The older version is noticably louder.

[sammniamii]

Just downloaded latest version and is STILL screwed up! Even tried full removal, reboot, install & reboot. Still sounds weird..... (loud, soft, heavy bass, no bass all treble)

BUT.... if I go into the equalizer & turn OFF the Soundalive+, it drops it to plain "flat", but GONE are those horrible sound fluctuations. Not the best sound, but at least I can listen to it again.

[jamsterdm]

Still screwed for me, using latest version on s6 edge uk

[sammniamii]

I'm using a S6, trying turning the Soundalive + off.
Settings, Equalizer, sound quality & effects, make sure Soundalive + is off. Made mine playable, not perfect but usable.

[Xaxas]

Well, I'm done. Subscription cancelled. Side by side, the volume/sound quality of Spotify vs Google Play is seriously lacking. No update has fixed this and no response from Support has been even the slightest bit helpful. Every response was completely canned, and completely worthless. I could have written seemingly anything in my original request and would have received the same responses because it sure didn't seem like they read anything I wrote.

At any rate, I'm done paying for an inferior product. I am now enjoying Google Play All Access with a full, robust sound. Goodbye Spotify.

[nrrgellegani]

Hello,

I'm still having this same issue even after updating to the latest spotify version (2.9.0.890).

Have you already fixed yours?

I've already tried downgrading it to version 2.5.x.x but it's no use. The volume still goes up and down on its own.

I tried using the native music player and it works perfectly fine. So, I think this is really a Spotify app issue.

Device: Samsung Galaxy S6 edge (Android 5.0.2)

Cheers,
Norman

[jamsterdm]

Nope, I just dont use Spotify anymore

[andyb94]

Sadly the only 'usable' fix I found was to just turn Soundalive off in the
EQ options.

Sadly, this makes things much quieter but it seems to have stopped the
volume changes. Either that or there just so quiet I don't notice them any
more.

Either way, this **bleep** needs to be sorted soon or I may jump ship too.

[Daniel]

---

@andyb94 wrote:
Sadly the only 'usable' fix I found was to just turn Soundalive off in the
EQ options.

Sadly, this makes things much quieter but it seems to have stopped the
volume changes. Either that or there just so quiet I don't notice them any
more.

Either way, this **bleep** needs to be sorted soon or I may jump ship too.

---

Hi there, SoundAlive EQ is something provided by Samsung on their devices. If this is causing issues you should get in contact with their customer support. If turning it off fixes the issue with Spotify then it's clearly an issue with the EQ provided by Samsung