Volume goes up and down

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Volume goes up and down

LordPremium
Casual Listener
Hi. I'm having an issue which renders the app useless. When listening to music in the car via Bluetooth through the car's speaker system, the volume keeps fluctuating down and back up to where it was before. I noticed this happening for the past couple of months. I use an android with lollipop. Any suggestions? I already tried the nuplayer thing, which didn't work as the option was already unchecked!
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Re: Volume goes up and down

LordPremium
Casual Listener
OK. I've found the problem. The solution came to me when I switched over to Tidal (take it easy guys, I was just trying to resolve the issue!). I had the same issue with Tidal but this time I noticed it happening only when I had the SatNav app on. I read some other comments here and elsewhere and found out about something called 'ducking'. This is when the spotify app volume lowers temporarily for SatNav announcements and other phone pings etc. Anyway, other people were complaining about the sound not lowering enough to hear an SMS ping or indeed the SatNav direction announcements. My issue was that even though the SatNav announcements were disabled, the volume of spotify was still lowering at various intervals. After looking at the SatNav settings again, I noticed that the voice announcements were lowered to zero, but NOT switched-off. I then switched-off all the sound (rather than just lowering the sound to zero) and that solved the problem. Now I can listen to spotify (and Tidal, although I'll be going back to Spotify full-time without any volume issues! A collective thank-you to you all.

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18 Replies

Re: Volume goes up and down

Daniel
Community Legend
Hmm, sounds like an equalizer possibly calibrating. Can you try disabling the EQ and see if this helps?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Re: Volume goes up and down

EkaAwaludin
Music Fan
I think about the distance possibility. Who knows?
Sincerely, Eka Awaludin

Re: Volume goes up and down

slurpwaffle
Regular
bump i notice this too and i have the eq disabled
Solution!

Re: Volume goes up and down

LordPremium
Casual Listener
OK. I've found the problem. The solution came to me when I switched over to Tidal (take it easy guys, I was just trying to resolve the issue!). I had the same issue with Tidal but this time I noticed it happening only when I had the SatNav app on. I read some other comments here and elsewhere and found out about something called 'ducking'. This is when the spotify app volume lowers temporarily for SatNav announcements and other phone pings etc. Anyway, other people were complaining about the sound not lowering enough to hear an SMS ping or indeed the SatNav direction announcements. My issue was that even though the SatNav announcements were disabled, the volume of spotify was still lowering at various intervals. After looking at the SatNav settings again, I noticed that the voice announcements were lowered to zero, but NOT switched-off. I then switched-off all the sound (rather than just lowering the sound to zero) and that solved the problem. Now I can listen to spotify (and Tidal, although I'll be going back to Spotify full-time without any volume issues! A collective thank-you to you all.

View solution in original post

Re: Volume goes up and down

markzoloty
Newbie
I dont have SatNav appplication installed, but volume goes up and down all the time. I have downgraded my Spotify to a previous version but the problem is still there.

Re: Volume goes up and down

mred77
Newbie

Hi All, 

 

Im currently having the following issue my self..

I have a Samsung S6. While listening my music over bluetooth or headset the music goes up and down like a yoyo.

 

THe following step i have taken trying to resolve the issue.

1. Removed all my cached musci from phone.

2. Remove App from phone.

3. Re install APP 

4. Downloaded a few playlist Still having issues.

5. Reset my phone and install app again.

6. Download other playlist just in case was the playlist i was using but still have the issue.

7. Also change my download quality from normal to high and still issue.

 

I have not been able to use spotify for the last week or so as it is really annoying. Im a premium member also.

 

If spotify supports has any view of the following can you please advise what else i need to do to get spotify working again.

 

 

 

 

Re: Volume goes up and down

Daniel
Community Legend
Hi @mred77

Do you have an EQ Apps installed that may be affecting this? I do recall Samsung supply their own Equaliser which tended o cause issues like this. Try disabling it and seeing if the issue is resolved

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Re: Volume goes up and down

patpru
Regular
In my case I disabled the SoundAlive+ option on my S6 and it seems to have resolved the issue (on My Ford Touch at least). Weird since I never had this problem with Rdio...

Re: Volume goes up and down

Tony_Miller
Newbie
I have the note 5 and been having the same problem. Very annoying but i turned off soundalive+ and so far so good ...fingers crossed
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