Announcements

Help Wizard

Step 1

NEXT STEP

When my music was ended it doesn't stop, and I hear nothing.

When my music was ended it doesn't stop, and I hear nothing.

When my music have 4 minutes, I can listen nothing for 6 minutes
Reply
1 Reply

Hey there,

 

Thanks for posting in the Community and welcome.

 

This is indeed odd, so let's take a closer look. For starters, would you mind sharing with us the exact make/model and OS of your device along with the Spotify version you are currently running?

 

On another note, we'd recommend you to start off with a clean reinstall of the Spotify app on the affected device. By doing that the app can be up-to-date and you can make sure the cache is not leading to this inconvenience. You can see the steps for a clean reinstall here.
 

Lastly, did you notice if this started to happen after a specific event, such as an OS update? If yes, please send us the details.
 

Keep us the in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random