Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Phone is Moto g5plus
Location United Kingdom
OS is Android 7
Hello - I could do with some help please. I thought Spotify Premium gave me access to higher bitrate than the free version. I have Premium installed on my Android phone. When I go to "Music Quality" settings I get a lot of features greyed out and the message "Unavailable Now". This is the case for numerous settings - not just music quality. What's up please and how do I enable these features? TIA
Solved! Go to Solution.
Hey @Fattie,
That's awesome that you solved it! ๐
Once you switch to listen in your phone the settings you already have set up will be loaded. Same for the web player, when you start listening back to it the settings you applied shouldn't be changed.
Have a nice day ๐
Hey @Fattie, welcome to the Community.
Hope you are doing great!
Nothing to worry! You seem to be listening music through the Web player on your Google Chrome.
You can't set some settings if you are listening through Spotify connect from another device. Just switch to your phone and you can change those settings.
Have a nice day ๐
Hey @Fattie,
That's awesome that you solved it! ๐
Once you switch to listen in your phone the settings you already have set up will be loaded. Same for the web player, when you start listening back to it the settings you applied shouldn't be changed.
Have a nice day ๐
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ