Device: FiiO X7 mark II
Operating System: Android 5.1.
My Question or Issue: My X7 very rarely has internet access during daily usage at work. I've downloaded my extensive playlists 3 times now only to loose them a few days later....Why? redownloading all these files is time and labor intensive....Doesn't happen on my windows 10 PC or I-phone. This is Leaving a very sour taste on monies spent for spotify premium, love the service, but if I can't get this problem addressed, will go elsewhere. Anyone have a suggestion?
Solved! Go to Solution.
Thanks for getting in touch!
Let's try to reset your Offline devices and start over from the beginning. This will remove your Offline music though.
Hope this helps. Let us know if you have further questions.
Have a nice day.