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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394206 Views

546 replies

35 likes

Account
Free
  • 394206 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8372 Views

0 replies

7 likes

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Superuser Contribution When I remove shuffle it should play the next song in the playlist order

When a song is playing and I deactivate shuffle mode, it goes back to the first song in that playlist. It wasn't like that before.It used to play the next song in the regular playlist order. Why is it like that now? It is frustrating. Sometimes a son...

Newbie

When a song is playing and I deactivate shuffle mode, it goes back to the first song in that playlist. It wasn't like that before. It used to play the next song in the regular playlist order. Why is...

Yordan

Moderator

408 Views

1 replies

0 likes

features
order
playlist order
random play
shuffle
  • 408 Views
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  • 0 likes

Superuser Contribution Podcast video not showing on mobile data

PlanFreeCountry DeviceSamsungOperating SystemAndroid My Question or IssueHey,Whenever I watch podcast on mobile data I can't see a video and I don't know how to fix it?Thanks

Visitor

  Plan Free Country   Device Samsung Operating System Android   My Question or Issue Hey, Whenever I watch podcast on mobile data I can't see a video and I don't know how t...

AlejaR

Moderator

9083 Views

1 replies

0 likes

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Superuser Contribution Queue clears out when playing another playlist

Hi there, I recently noticed on the most recent install that if I have songs in my queue and then go to a different playlist (Liked Songs in my case) then hit play on that playlist, the entire queue gets cleared out. Seems to be a very recent issue- ...

Newbie

Hi there, I recently noticed on the most recent install that if I have songs in my queue and then go to a different playlist (Liked Songs in my case) then hit play on that playlist, the entire queue ...

Susan_GP

Moderator

680 Views

1 replies

0 likes

  • 680 Views
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Superuser Contribution local files not synching

I bought an album from bandcamp, downloaded it on my computer in MP3 size. On my laptop it is able to play on spotify. I have added all the songs to a playlist, but my phone cannot play any of the songs from this playlist. the local files on my lapto...

Casual Listener

I bought an album from bandcamp, downloaded it on my computer in MP3 size. On my laptop it is able to play on spotify. I have added all the songs to a playlist, but my phone cannot play any of the so...

Ivelina

Moderator

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
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Solved!!Superuser Contribution Que not showing properly

Plan Free/Premium Country UK Device Samsung Galaxy S24 Ultra Operating System Android 14 Issue is in the screenshot  

Newbie

Plan Free/Premium Country UK Device  Samsung Galaxy S24 Ultra Operating System Android 14 Issue is in the screenshot       

Yordan

Moderator

527 Views

1 replies

0 likes

  • 527 Views
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Superuser Contribution How to get the Tabs app on phone to connect to Spotify?

Clicking on Connect in the Tabs app opens the web browser which tries to go to Spotify account but then after confirming I'm not a robot there's a generic error message. Otherwise I can login to Spotify on the web or in the Spotify app just fine.

Visitor

Clicking on Connect in the Tabs app opens the web browser which tries to go to Spotify account but then after confirming I'm not a robot there's a generic error message. Otherwise I can login to ...

Joan

Moderator

1649 Views

1 replies

0 likes

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Superuser Contribution CⅮ曲をandroidのSpotifyでききたい

CⅮの曲をSpotifyでandroidでききたいのですが、パソコンのローカルファイルには表示されるのですがandroidのSpotifyのローカルファイルに曲が表示されません

Visitor

CⅮの曲をSpotifyでandroidでききたいのですが、パソコンのローカルファイルには表示されるのですがandroidのSpotifyのローカルファイルに曲が表示されません

Vasil

Moderator

507 Views

1 replies

0 likes

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Solved!!Superuser Contribution spotify keeps downloading using data

i turned off the setting on both of my sim cards, but it keeps on downloading using my data. also tried to turn the setting on and off but it didn't solve the problem PlanPremiumCountryHungary DeviceXiaomi Redmi Note 8Operating System My Question or ...

Casual Listener

i turned off the setting on both of my sim cards, but it keeps on downloading using my data. also tried to turn the setting on and off but it didn't solve the problem  Plan Premium Country H...

MartinT

Spotify Legend

12961 Views

4 replies

0 likes

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update lets us play songs in the order we want without premium on mobile?

I just wanna know because I don't remember putting in credit card info for premium, cause I didn't wanna do that just for a one-month free trial.. So does the major update allow us to freely choose the songs we play on mobile without premium or am I ...

Newbie

I just wanna know because I don't remember putting in credit card info for premium, cause I didn't wanna do that just for a one-month free trial.. So does the major update allow us to freely choose t...

Anyk17

Spotify Star

696 Views

1 replies

0 likes

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Spotify forgets the song it's playing after awhile

I have the problem on my Android phone. I can listen to a song, then pause it. And when I'm done work, or have taken like 15-20 minute pause it doesn't want to play again, and I have to open the app again and find what song I were listening to(and us...

Music Fan

I have the problem on my Android phone. I can listen to a song, then pause it. And when I'm done work, or have taken like 15-20 minute pause it doesn't want to play again, and I have to open the app ...

Epage20169

Newbie

1652 Views

10 replies

0 likes

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  • 10 replies
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Widget keeps appearing on lock screen

I can't believe this topic slid into oblivion because the moderators just closed it.As it can be seen in the old thread, other people are annoyed by this "feature", too. The widget with the play buttons keeps showing up no matter what you do. Clean r...

Regular

I can't believe this topic slid into oblivion because the moderators just closed it. As it can be seen in the old thread, other people are annoyed by this "feature", too.  The widget with the ...

360 Views

0 replies

0 likes

  • 360 Views
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Superuser Contribution ANDROID: Now playing top bar restarts song if song removed from playlist

PlanPremiumCountrySweDevicePixel 6aOperating SystemAndroid My Question or IssueWhen clicking the top bar in the now playing screen on android you are directed to the current playlist and get the current playing song in view (in contrast to the web-pl...

Casual Listener

Plan Premium Country Swe Device Pixel 6a Operating System Android    My Question or Issue When clicking the top bar in the now playing screen on android you are directed to the cu...

srell

Casual Listener

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
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I can't login my account

It keeps saying something went wrong and my internet connection is good

Visitor

It keeps saying something went wrong and my internet connection is good

Amay

Spotify Star

341 Views

1 replies

0 likes

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Superuser Contribution can i listen to playlist music on my pixel watch without the phone nearby?

I do not have LTE on my 1st gen pixel watch. I do have a premium Spotify account. Am i able to download music on the watch so i can listen through headphones when i'm out walking without having my phone nearby?

Visitor

I do not have LTE on my 1st gen pixel watch. I do have a premium Spotify account. Am i able to download music on the watch so i can listen through headphones when i'm out walking without having my ...

Susan_GP

Moderator

7416 Views

1 replies

0 likes

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Superuser Contribution Why aren't my local files playing on Spotify?

I have local files on Spotify, and they're from the device I'm using (Google Pixel 6A) and when I click on a song from my local files to play it, it pops up with an error that says, "This song isn't available on your device right now."

Visitor

I have local files on Spotify, and they're from the device I'm using (Google Pixel 6A) and when I click on a song from my local files to play it, it pops up with an error that says, "This song isn't ...

Novy

Moderator

396 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution music starts immedltly when i switch from another window to spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)since today spitify starts music when pause immedltly when i come frome another app like youtube

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) since today spitify starts music when...

Ivelina

Moderator

317 Views

1 replies

0 likes

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Saida de som dupla

Meu Spotify está tocando no fone e no auto falante automaticamente (simultaneamente), quando conecto a caixa de som toca na caixa de som e no simultaneamente celular. Não sei o que fazer para concertar

Visitor

Meu Spotify está tocando no fone e no auto falante automaticamente (simultaneamente), quando conecto a caixa de som toca na caixa de som e no simultaneamente celular. Não sei o que fazer para concert...

Bittencourt

Spotify Star

377 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Smart Shuffle stops playback (Liked Songs)

PlanPremiumCountryNetherlandsDeviceSony Xperia 5 IIOperating SystemAndroid 12 My Question or IssueWhenever I turn on smart shuffle in my Liked Songs it seems to break something. If I turn smart shuffle off and minimize the app and then go back to it ...

Music Fan

Plan Premium Country Netherlands Device Sony Xperia 5 II Operating System Android 12    My Question or Issue Whenever I turn on smart shuffle in my Liked Songs it seems to break s...

OscarDC

Moderator

1475 Views

12 replies

2 likes

  • 1475 Views
  • 12 replies
  • 2 likes

Superuser Contribution Adding your streaming history to stats. fm

Device(Google 5a) and/or windows My Question or IssueI've followed all steps to add my lifetime streaming history to stats.fm.Requested, downloaded, and unzipped my data on my phone and my PC.Neither which allowed my content to be added to the app. A...

Regular

    Device (Google 5a) and/or windows    My Question or Issue I've followed all steps to add my lifetime streaming history to stats.fm. Requested, downloaded, and unzipped ...

Sohaibahmadu

Music Fan

3811 Views

2 replies

0 likes

  • 3811 Views
  • 2 replies
  • 0 likes