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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394449 Views

546 replies

35 likes

Account
Free
  • 394449 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8381 Views

0 replies

7 likes

  • 8381 Views
  • 0 replies
  • 7 likes

Superuser Contribution How to enable Spotify Canvas?

I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update

Visitor

I don't have Spotify Canvas on my phone. It used to work normally, but now I don't have and can't see an option in settings to enable it. How to deal with this problem? I have the latest app update

yanshtt

Newbie

1079 Views

4 replies

2 likes

  • 1079 Views
  • 4 replies
  • 2 likes

I literally can't log in on my android phone

I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store

Regular

I tried Facebook login and regular login, it just goes to a black screen. I'm on a pixel 6 Pro, downloaded the app from the play store 

SPABM

Regular

1933 Views

8 replies

0 likes

  • 1933 Views
  • 8 replies
  • 0 likes

Superuser Contribution Why does my Spotify keep connecting to devices I do not select or do not want to use?

PlanPremiumCountryusaDeviceMoto G G5Operating SystemLatest Android My Question or IssueWhy does my Spotify keep connecting to devices I do not select or do not want to use? How do I remove them?

Regular

  Plan Premium Country usa Device Moto G G5 Operating System Latest Android   My Question or Issue Why does my Spotify keep connecting to devices I do not select or do not want t...

AlejaR

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle not working properly

I scroll through my liked songs, and I play a song. I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*.I disable shuffle.It completely forgets the fact I played a song halfway through liked songs, and the queue sta...

Music Fan

I scroll through my liked songs, and I play a song.  I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*. I disable shuffle. It completely forgets the fact ...

AlejaR

Moderator

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Mode switching playlists

Plan: PremiumCountry: Australia Device: Samsung Galaxy S21 UltraOperating System: Android 13 My Question or IssueOkay, so I have a weird question. When I jump into my car in the morning, and turn on Spotify, it jumps into Car Mode (no issues with tha...

Casual Listener

Plan: Premium Country: Australia   Device: Samsung Galaxy S21 Ultra Operating System: Android 13   My Question or Issue Okay, so I have a weird question. When I jump into my ...

thegreengrass

Casual Listener

4017 Views

7 replies

3 likes

Android
car mode
  • 4017 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify only works with WIFI

PlanPremiumCountryColombiaDeviceXiaomi mi A3Operating SystemAndroid 11My Question or IssueSpotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all files related but it doesn't fix. 4G works perfect with every app bu...

Visitor

Plan Premium Country Colombia Device Xiaomi mi A3 Operating System Android 11 My Question or Issue Spotify shows "offline" when wifi is not connected. I've deleted the app twice, deleted all...

AlejaR

Moderator

1860 Views

5 replies

0 likes

  • 1860 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can i play multi session on two mobiles with one account at the same time? ?

Hi, Hope you are enjoying your life I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Spotify why my girlfriend mobile also play same song same time. So...

Music Fan

Hi, Hope you are enjoying your life ❤️   I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Sp...

Ivelina

Moderator

812 Views

1 replies

0 likes

Multi Session
one accounts
two mobile
  • 812 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts, pauses, switches, and stops songs on its own

Hi,Since a few days, Spotify starts, pauses, stops, and switches songs on its own. This happens on my phone and as far as I can tell, it only happens when I have my headphones plugged in.Even when I close the Spotify app, it'll start a song again. Ev...

Casual Listener

Hi, Since a few days, Spotify starts, pauses, stops, and switches songs on its own. This happens on my phone and as far as I can tell, it only happens when I have my headphones plugged in. Even...

Günaydın11

Visitor

874 Views

6 replies

0 likes

  • 874 Views
  • 6 replies
  • 0 likes

Superuser Contribution Alarm has endless loading circle when connecting to Spotify library

Premium account (Slovenia) made on an old email account (not with Google authentication)Android 10 (update 2021-01-01) - Android One versionSpotify v.8.6.0.830(native) Clock v6.3.1Simply put, when in the clock app's alarm section I go under Spotify t...

Newbie

Premium account (Slovenia) made on an old email account (not with Google authentication) Android 10 (update 2021-01-01) - Android One version Spotify v.8.6.0.830 (native) Clock v6.3...

mestereaga

Casual Listener

4404 Views

10 replies

0 likes

  • 4404 Views
  • 10 replies
  • 0 likes

[Android] Crash when searching with an invalid URL escape code

Most of the time searching % crashes the app. PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 14 My Question or IssueAny search on Spotify Android that contains an invalid URL escape code crashes the app. This includes the following strings...

Casual Listener

Most of the time searching % crashes the app.   Plan Premium Country USA Device Pixel 7 Operating System Android 14   My Question or Issue Any search on Spotify Android that con...

kupiakos

Casual Listener

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to like, add songs to library with Talkback screen reader on Android

Hello,Pixel 6 pro, Android 14, Spotify premium and in Canada.Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now playing screen or the mini player at the bottom of the scre...

Casual Listener

Hello, Pixel 6 pro, Android 14, Spotify premium and in Canada. Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now play...

AlejaR

Moderator

549 Views

1 replies

0 likes

accessibility
Android
blind
Library
Talkback
  • 549 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashing in Amazon Kids

I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app.Everything was working fine, until a recent update that ad...

Casual Listener

I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app. E...

HM121

Casual Listener

4507 Views

18 replies

0 likes

  • 4507 Views
  • 18 replies
  • 0 likes

Superuser Contribution I can't able to login

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maria

Moderator

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto and bluetooth crashing

Plan: Premium individual Country: Canada Device: Galaxy S23 UltraOperating System: Android 13, One UI 5.1Spotify app version: 8.8.80.599 My Question or Issue Hey! So I've been having this issue fornthe past little bit and it's started getting way too...

Regular

Plan: Premium individual  Country: Canada   Device: Galaxy S23 Ultra Operating System: Android 13, One UI 5.1 Spotify app version: 8.8.80.599   My Quest...

Maria

Moderator

1862 Views

6 replies

0 likes

  • 1862 Views
  • 6 replies
  • 0 likes

Superuser Contribution Search not loading results on Android

PlanPremiumCountryFranceDeviceSamsung Galaxy 52sOperating SystemAndroid I am online, (I checked offline option is not switched on), I can play any song, however, if I go to the "Search" tab nothing is loaded. Just the green circle swirling is there. ...

Visitor

Plan Premium Country France Device Samsung Galaxy 52s Operating System Android   I am online, (I checked offline option is not switched on), I can play any song, however, if I go to the...

Maria

Moderator

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
  • 0 likes

Canvas

Hey, Im using spotify premium on a Samsung and my canvas cannot be turned on...how do i fix that?

Visitor

Hey, Im using spotify premium on a Samsung and my canvas cannot be turned on...how do i fix that?

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloads not loading offline

PlanPremiumCountryUAE DeviceSamsung s23 feOperating System Android OreoMy Question or IssueI got premium recently and I have lots of downloaded albums , when I go offline and go to Spotify most times the downloaded albums don't load and it keeps load...

Newbie

  Plan Premium Country UAE   Device Samsung s23 fe Operating System  Android Oreo My Question or Issue I got premium recently and I have lots of downloaded albums , whe...

AlejaR

Moderator

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

What are amazing third party app that make more amazing Spotify?

Hi, i am using Spotify from last 3 year. Its great app for music but i want to know is there any third party app for Android that can make Spotify more amazing.?? Like Surround Music 3D MusicBass Booster /Equalizer3D/8D Music any other feature that c...

Music Fan

Hi, i am using Spotify from last 3 year. Its great app for music but i want to know is there any third party app for Android that can make Spotify more amazing.?? Like   Surround Music  ...

857 Views

0 replies

0 likes

  • 857 Views
  • 0 replies
  • 0 likes

Superuser Contribution Frustrating - Downloaded albums are auto liking/favoriting all songs

PlanPremiumCountryCanadaDeviceSamsung S22 UltraOperating SystemAndroid 13 One UI 5.1 I am often in areas where I have limited network access so I often download albums to try out new artists or ensure I have access to albums I like. I have looked in ...

Visitor

Plan Premium Country Canada Device Samsung S22 Ultra Operating System Android 13 One UI 5.1   I am often in areas where I have limited network access so I often download albums to try o...

Elena

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes