Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
397733 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I can't log into Spotify from my Galaxy S4, I've uninstalled and reinstalled the app, also made sure that my Galaxy S4 is running the latest update and using Nova Launcher. At this point I'm about to unsub from it. Anyone has any clue as to what to d...
I can't log into Spotify from my Galaxy S4, I've uninstalled and reinstalled the app, also made sure that my Galaxy S4 is running the latest update and using Nova Launcher. At this point I'm about to...
Community Legend
324 Views
1 replies
0 likes
Hi guys, when deleting things off my play list on desktop - they don't also delete off my android app (saved Play list).How can I get them matching bang on? cheers,S
Hi guys, when deleting things off my play list on desktop - they don't also delete off my android app (saved Play list). How can I get them matching bang on? cheers, S
Community Legend
291 Views
1 replies
0 likes
This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say f it and move on with life cancelling this cancerou...
This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say ...
Community Legend
651 Views
4 replies
0 likes
This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an update then this started happening. After a song is done ...
This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an ...
Casual Listener
1071 Views
8 replies
0 likes
My HTC ONE S plays only one song of a playlist then stops and it's necesary to restart the song that is playing next...
My HTC ONE S plays only one song of a playlist then stops and it's necesary to restart the song that is playing next...
Community Legend
280 Views
1 replies
1 likes
I'm having trouble with my Spotify on my Android tablet. As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message If I fool around with it long enough, it will let me browse, but all the playlists show...
I'm having trouble with my Spotify on my Android tablet. As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message If I fool around w...
Community Legend
946 Views
9 replies
0 likes
Hi,Since a week now, I lost all the playlists under "sleep" mood. In fact, sleep category is not appearing in the choice anymore.How to solve this? Thanks
Hi, Since a week now, I lost all the playlists under "sleep" mood. In fact, sleep category is not appearing in the choice anymore. How to solve this? Thanks
Community Legend
402 Views
3 replies
0 likes
After a recent update the Spotify app Now Opens to Home instead of My Library as it should every time. How can I correct this?
After a recent update the Spotify app Now Opens to Home instead of My Library as it should every time. How can I correct this?
Community Legend
472 Views
1 replies
0 likes
hi all, most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do,if i havent already opened it and selected a playlist etc so was thinking that a setting for a default play item mig...
hi all, most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do, if i havent already opened it and selected a playlist ...
Not applicable
1886 Views
4 replies
3 likes
Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way through the second song, the music stops playing. The pause button...
Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way throug...
Newbie
6010 Views
6 replies
3 likes
Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offline songs from spotify, but i have the app installed in my s...
Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offl...
Casual Listener
15022 Views
7 replies
0 likes
I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?
I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?
Newbie
717 Views
1 replies
0 likes
I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore. Is this a bug? A feature that's being added?
I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore. Is this a bug? A featu...
Community Legend
952 Views
3 replies
1 likes
What's up with there only being about 15 songs on either a genre or song radio?Am I wrong in remembering that a radio station used to play indefinitely?The current setup is ridiculous. I've a premium account so my account is not the issue, and I'm on...
What's up with there only being about 15 songs on either a genre or song radio? Am I wrong in remembering that a radio station used to play indefinitely? The current setup is ridiculous. I've a...
562 Views
0 replies
1 likes
Hi, I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system.Could anyone help me? Thanks.
Hi, I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system. Could anyone...
Casual Listener
894 Views
2 replies
0 likes
My music delete again for the third time im tired andy sick of this **bleep**in app
My music delete again for the third time im tired andy sick of this **bleep**in app
Community Legend
411 Views
1 replies
0 likes
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
Community Legend
529 Views
1 replies
0 likes
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
Community Legend
325 Views
1 replies
0 likes
premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even reset my phone just to get it working but no luck. has...
premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even res...
Regular
2281 Views
9 replies
0 likes
Community Legend
412 Views
1 replies
0 likes
