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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396713 Views

547 replies

35 likes

Account
Free
  • 396713 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8469 Views

0 replies

7 likes

  • 8469 Views
  • 0 replies
  • 7 likes

Promocion falsa

Escuche una promocion de renovar tu cuenta a premium antes deo 31 de diciembre y de regalo te daban tres meses gratis, al yo renovar mi cuenta premium (antes del 31 de diciembre) 1 mes despues se termino mi subscripcion premium y no me dieron los 3 m...

Casual Listener

Escuche una promocion de renovar tu cuenta a premium antes deo 31 de diciembre y de regalo te daban tres meses gratis, al yo renovar mi cuenta premium (antes del 31 de diciembre) 1 mes despues se ter...

Jaasiel

Casual Listener

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Random quality loss in offline playlists

I am connected to wifi, and listening to a playlist I have saved offline. The audio quality is good, while suddenly it drastically drops to a very low quality. I can feel the change very well, and when I go back to the player and scroll back, it chan...

Visitor

I am connected to wifi, and listening to a playlist I have saved offline. The audio quality is good, while suddenly it drastically drops to a very low quality. I can feel the change very well, and wh...

519 Views

0 replies

1 likes

Android
mode
quality
Spotify
streaming
  • 519 Views
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  • 1 likes

Spotify won't play next local song after it ends

Hi, I'm greatly puzzled to why this is happening, and I'm not the only one expericning this. Me and my brother pay Premium service on Spotify. The problem is that, when I play local songs on my android smartphone. The song comes to the ending, and in...

Newbie

Hi,   I'm greatly puzzled to why this is happening, and I'm not the only one expericning this. Me and my brother pay Premium service on Spotify. The problem is that, when I play local songs ...

Geck

Casual Listener

2646 Views

3 replies

4 likes

Android
local songs
  • 2646 Views
  • 3 replies
  • 4 likes

Offline Mode Forces Me to Log Back In

On a Galaxy S4. I recently came over from Rdio to Spotify. The entire offline experience in Rdio was miles better, but hey, this is what I have. The biggest problem is as follows. I start up Spotify, put it in offline mode. I queue up an album to pla...

Regular

On a Galaxy S4. I recently came over from Rdio to Spotify. The entire offline experience in Rdio was miles better, but hey, this is what I have.   The biggest problem is as follows. I start up...

rickwaugh57

Regular

787 Views

6 replies

0 likes

  • 787 Views
  • 6 replies
  • 0 likes

Removing Recently played artist

I can't remove an Artist from my Recently played items? the 3 dots are not at the end as the others are.... Any help? Thanks,Matt

Casual Listener

I can't remove an Artist from my Recently played items?  the 3 dots are not at the end as the others are....   Any help?   Thanks, Matt

470 Views

0 replies

1 likes

  • 470 Views
  • 0 replies
  • 1 likes

cant listen offline

cant listen offline

Newbie

cant listen offline

Nico

Community Legend

320 Views

1 replies

1 likes

  • 320 Views
  • 1 replies
  • 1 likes

Mensaje entrante baja el volumen

Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando

Regular

Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando

fcoasl

Newbie

43233 Views

3 replies

0 likes

  • 43233 Views
  • 3 replies
  • 0 likes

Spotify randomly plays when phone is locked

Hi For the last month or so I've been having an issue whereby when my phone is locked, Spotify will randomly start playing. It's usually a song on my starred list, or the last one I was listening to. Usually the song will begin playing when I push th...

Casual Listener

Hi   For the last month or so I've been having an issue whereby when my phone is locked, Spotify will randomly start playing. It's usually a song on my starred list, or the last one I was list...

835 Views

0 replies

1 likes

  • 835 Views
  • 0 replies
  • 1 likes

Problems w/ saving playlists offline

Hey everyone! I'm having problems to sabe the playlists and albuns offline with the LTE. I've already changed the settings but it does not work yet... This started when i updated my Moto X Play to the Android 6.0

Newbie

Hey everyone! I'm having problems to sabe the playlists and albuns offline with the LTE. I've already changed the settings but it does not work yet... This started when i updated my Moto X Play to th...

Steph_B

Roadie

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
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Can't add device even after deleting another

I changed from an iPhone (erasing and selling the iPhone) to an Android, but after installing Spotify on the Android, Spotify thinks I already have 3 connected devices. I went to the website to "Offline Devices" and removed them all. I still can't do...

Newbie

I changed from an iPhone (erasing and selling the iPhone) to an Android, but after installing Spotify on the Android, Spotify thinks I already have 3 connected devices. I went to the website to ...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Equlizer on android not work

When I open equlizer on my phon nothing happened blac side. I have LG Fino with android Kitt Katt 4.4

Newbie

When I open equlizer on my phon nothing happened blac side. I have LG Fino with android Kitt Katt 4.4

326 Views

0 replies

1 likes

  • 326 Views
  • 0 replies
  • 1 likes

Search Function Broken on Android

The search function on Spotify, for me at least, flat-flat-out does not work on my Galaxy S5. Every time I try and search anything at all, the app loads for about 30 seconds, then says, "Oops, something went wrong, try again?" I have tried this in fu...

Newbie

The search function on Spotify, for me at least, flat-flat-out does not work on my Galaxy S5. Every time I try and search anything at all, the app loads for about 30 seconds, then says, "Oops, someth...

Touelmeris

Music Fan

1954 Views

3 replies

1 likes

Search
  • 1954 Views
  • 3 replies
  • 1 likes

Oops something went wrong.

Whenever I try to search for something in the spotify android app, it always returns the message ooops something went wrong with a try again button. I just bought 3 months of premium and can't even find new songs. I've tried on 2 different devices, r...

Casual Listener

Whenever I try to search for something in the spotify android app, it always returns the message ooops something went wrong with a try again button. I just bought 3 months of premium and can't even f...

Touelmeris

Music Fan

2482 Views

3 replies

0 likes

  • 2482 Views
  • 3 replies
  • 0 likes

Spotify closes itself at random intevals Samsung S5+

See title. I had this problem a few months ago but an update and a reinstall of the Spotify app made sure the app would not close anymore at random intervals.I updated my phone to Android version 5.0.2 last saturday and since that update the problem ...

Music Fan

See title. I had this problem a few months ago but an update and a reinstall of the Spotify app made sure the app would not close anymore at random intervals. I updated my phone to Android version 5...

Ayur

Music Fan

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Solved!! Spotify buttons dosent appear on samsung s5's s-view screen

Hello!Just bought a new s-view case for my phone, and notived thar the spotify buttons dosent always show up. Have tried to uninstall spotify and reset phone, pluss SD card, sometimes it works but the buttons dissapear after a while. Anyone got any t...

Casual Listener

Hello! Just bought a new s-view case for my phone, and notived thar the spotify buttons dosent always show up. Have tried to uninstall spotify and reset phone, pluss SD card, sometimes it work...

r2b2

Casual Listener

5226 Views

12 replies

1 likes

  • 5226 Views
  • 12 replies
  • 1 likes

would like to recover radio

Hi. How´s it going.My problem is that I was listening to a radio based on a song I liked a lot.I pressed the thumb up button or the thumb down after a song I liked or didn´t like to improve the radio.Now the improved radio is a complete piece of...Ho...

Newbie

Hi. How´s it going. My problem is that I was listening to a radio based on a song I liked a lot. I pressed the thumb up button or the thumb down after a song I liked or didn´t like to imp...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Facebook sharing function on Gingerbread!

Hello community. I hope this issue will be solved soon. I have android gingerbread(version) phone. Even i set "facebook sharing" as on, it can't post things i listen to facebook. it works sooo rarely. its weird at the same time isnt.. I know that pro...

Newbie

Hello community. I hope this issue will be solved soon. I have android gingerbread(version) phone. Even i set "facebook sharing" as on, it can't post things i listen to facebook. it works sooo r...

610 Views

0 replies

0 likes

Android
Facebook
gingerbread
Issues
sharing
  • 610 Views
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  • 0 likes

While offline, Android player wont show playlists

I have a considerable amount of music downloaded onto my android device. I had just been connected the night before downloading songs. My device is not celular, rather WIFI only. Yesterday while in my car, I had stopped spotify, restarted it. After i...

Casual Listener

I have a considerable amount of music downloaded onto my android device. I had just been connected the night before downloading songs. My device is not celular, rather WIFI only.  Yesterday whil...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

SpotifyS from base

Ive got SpotifyS from BASE. But I only can use Spotify as a free user. BASE told me that my SpotifyS is activated and that I should contact you. Can someone please help me?Greetz

Newbie

Ive got SpotifyS from BASE. But I only can use Spotify as a free user. BASE told me that my SpotifyS is activated and that I should contact you. Can someone please help me? Greetz

Steph_B

Roadie

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
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[Android][Connect] Problem with Spotify App and sync

There is a serious problem with the spotify app on my phone. Basically, everytime I use my phone it queues up the same songs. Then when those songs finish playing, it queues up THOSE EXACT SAME SONGS. This is not me overeggagerating and saying "I'm s...

Regular

            There is a serious problem with the spotify app on my phone. Basically, everytime I use my phone it queues up the same songs. Then w...

444 Views

0 replies

0 likes

Android
Connect
  • 444 Views
  • 0 replies
  • 0 likes