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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394510 Views

546 replies

35 likes

Account
Free
  • 394510 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8385 Views

0 replies

7 likes

  • 8385 Views
  • 0 replies
  • 7 likes

Volume keeps changing on my Samsung Galaxy 5 S without me touching it

This is a super annoying problem. When I go running and listen to my Spotify playlist with my Samsung Galaxy S5 the song volumes constantly go all the way to 0 or all the way up to 10 without me touching anything on the phone. This happens whether th...

Casual Listener

This is a super annoying problem.  When I go running and listen to my Spotify playlist with my Samsung Galaxy S5 the song volumes constantly go all the way to 0 or all the way up to 10 without m...

latesastorm

Casual Listener

3225 Views

4 replies

0 likes

  • 3225 Views
  • 4 replies
  • 0 likes

Can't add to Your Music

Hey guys I have this problem now for several weeks in different forms: If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then back to the other one the song I just saved has no tick nor is it in my...

Music Fan

Hey guys   I have this problem now for several weeks in different forms:   If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then ba...

Daniel

Community Legend

1984 Views

11 replies

0 likes

Add an album
adding songs
Your Music
  • 1984 Views
  • 11 replies
  • 0 likes

Can't connect to Facebook

I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?

Casual Listener

I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?

Daniel

Community Legend

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Why is Spotify now forcing shuffle play on my tablet?

I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads in the hopes that you'll someday get the one you wan...

Newbie

I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads i...

Daniel

Community Legend

2139 Views

1 replies

0 likes

  • 2139 Views
  • 1 replies
  • 0 likes

20syl: voices keeps skipping after ~39 seconds

Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.

Casual Listener

Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.

Daniel

Community Legend

468 Views

3 replies

0 likes

  • 468 Views
  • 3 replies
  • 0 likes

I think there's a problem with my payment.

I began paying for premium at the beginning of this month and it's saying I haven't paid it yet but it hasn't been a month and I don't have the money to pay it right now but I will in two weeks when I'm supposed to.

Newbie

I began paying for premium at the beginning of this month and it's saying I haven't paid it yet but it hasn't been a month and I don't have the money to pay it right now but I will in two weeks when ...

Daniel

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

album several times in queue (repeat button is grey)

Hello!Since the new update I can't add an album only once to the queue. Everytime I start a song from an album the album appears several times in the queue and when I start the last song of the queue it is "refilled" again. I'm using the android app ...

Regular

Hello! Since the new update I can't add an album only once to the queue. Everytime I start a song from an album the album appears several times in the queue and when I start the last song of the q...

pmtrainer

Newbie

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Can't use WiFi

Hi, I have problem with Spotify app on my Android phone. I can't connect to service via WiFi. All other apps are working. I tried fresh install, but I can't even log in. When I turn WiFi off, everything works fine. After logging in over mobile data a...

Newbie

Hi, I have problem with Spotify app on my Android phone. I can't connect to service via WiFi. All other apps are working. I tried fresh install, but I can't even log in. When I turn WiFi off, everyth...

Daniel

Community Legend

1045 Views

1 replies

0 likes

Android
connection
Issues
problem
wifi
  • 1045 Views
  • 1 replies
  • 0 likes

Spotify Help

So I have got Spotify Premium, which is fantastic, however if I save tracks, they don't appear under artists or albums, why is this?

Casual Listener

So I have got Spotify Premium, which is fantastic, however if I save tracks, they don't appear under artists or albums, why is this? 

Daniel

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Can't Sync Playlist

Spotify keep asking me to "Turn on Sync over cellular to download" I already turn it on but it's not working. Anyone know how to fix this?

Casual Listener

Spotify keep asking me to "Turn on Sync over cellular to download" I already turn it on but it's not working. Anyone know how to fix this?

jonasherdegen

Community Legend

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes

Can't download Spotify.

Hey guys. When I get into playstore and o wanna download Spotify it says that's its not available in my country.... But I'm in Canada so I don't understand. How to fix it ?

Casual Listener

Hey guys. When I get into playstore and o wanna download Spotify it says that's its not available in my country.... But I'm in Canada so I don't understand. How to fix it ?

Daniel

Community Legend

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

Took the fee from my bank account but no upgrade ?!!!

I signed up for the student discount and they cut of the $4.99 from my bank account already but I'm still on free !!!!???I sighned out then sighned in again and I deleted the app and reinstalted it again .. nothing worked !! I'm still on free . ( and...

Newbie

I signed up for the student discount and they cut of the $4.99 from my bank account already but I'm still  on free !!!!??? I sighned out then sighned in again and I deleted the app and reinstal...

Daniel

Community Legend

320 Views

2 replies

0 likes

  • 320 Views
  • 2 replies
  • 0 likes

Solved!! 0.5.9.28 APK

Hi,   Can anyone post the link to the latest apk release?   thanks.

Casual Listener

Hi,   Can anyone post the link to the latest apk release?   thanks.

hankiepankie23

Newbie

2327 Views

6 replies

0 likes

  • 2327 Views
  • 6 replies
  • 0 likes

Clear data

I'm a bit new to this.I have Spotify free and my android Huawei has run out of internal memory ( the app. won't allow me to 'move to SD' card). There is a huge 1.4GB of data there. The question is if I select 'clear data' will I lose my play lists? B...

Music Fan

I'm a bit new to this. I have Spotify free and my android Huawei has run out of internal memory ( the app. won't allow me to 'move to SD' card). There is a huge 1.4GB of data there. The question is ...

Daniel

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Clear data

I'm a bit new to this.I have Spotify free and my android Huawei has run out of internal memory ( the app. won't allow me to 'move to SD' card). There is a huge 1.4GB of data there. The question is if I select 'clear data' will I lose my play lists? B...

Music Fan

I'm a bit new to this. I have Spotify free and my android Huawei has run out of internal memory ( the app. won't allow me to 'move to SD' card). There is a huge 1.4GB of data there. The question is ...

Daniel

Community Legend

17798 Views

1 replies

1 likes

  • 17798 Views
  • 1 replies
  • 1 likes

problem

I have lost the spotify appy button thing

Newbie

I have lost the spotify appy button thing

Daniel

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Premium user: Can't find the play button, only "Shuffle Play"

Hi, I'm a premium spotify user, I want to play a playlist in my account, but the only play button I have is shuffle, I don't want to shuffle play, I want to play track 1, 2, 3, 4 in order because the songs follow each other they aren't random and lis...

Casual Listener

Hi,   I'm a premium spotify user, I want to play a playlist in my account, but the only play button I have is shuffle, I don't want to shuffle play, I want to play track 1, 2, 3, 4 in order ...

Fcmanzella

Newbie

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

why does Spotify stopped playing when i do something else like browse facebook, go see my messages?

why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you do whatever you want, but it keeps playing ur playl...

Regular

why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you ...

paulinthought

Music Fan

3155 Views

6 replies

0 likes

  • 3155 Views
  • 6 replies
  • 0 likes

Clear play queue

Is there a way to only use the play queue without having to have "Next Tracks" in the list? What I'm trying to do is add an album to the queue so I can play it. I want to then add another album after the first and so on. I love to pick just one album...

Regular

Is there a way to only use the play queue without having to have "Next Tracks" in the list?   What I'm trying to do is add an album to the queue so I can play it. I want to then add another al...

AndyFraser

Regular

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Solved!! TR; Kullanıcımı değiştirmek?

Arkadaşlar ben spotify'a facebookdan bağlanıyorum. Facebookumu kaldırcam ama spotify üyeliğim iptal olur. Üyeliğimi nasıl standarta çevirebilirim?

Casual Listener

Arkadaşlar ben spotify'a facebookdan bağlanıyorum. Facebookumu kaldırcam ama spotify üyeliğim iptal olur. Üyeliğimi nasıl standarta çevirebilirim?

Chef-Star

Casual Listener

556 Views

3 replies

0 likes

  • 556 Views
  • 3 replies
  • 0 likes