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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393003 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8302 Views

0 replies

7 likes

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Installation problem

After downloading and installing it, downloading an album for offline access, rebooting phone, and trying to open app, I get "can't find SD card", and goes to black. I'm on a Samsung Galaxy s4 with the Lollypop update, and a 64 gig SD chip.

Newbie

After downloading and installing it, downloading an album for offline access, rebooting phone, and trying to open app, I get "can't find SD card", and goes to black. I'm on a Samsung Galaxy s4 with t...

221 Views

0 replies

0 likes

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2 Mobile Phones

Hey, Can I use Spotify on 2 Mobile Phones?Thank you

Casual Listener

Hey, Can I use Spotify on 2 Mobile Phones? Thank you

tomhirsch29

Casual Listener

393 Views

1 replies

0 likes

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Spotify no sincroniza mis listas de reproducción en mis dispositivos.

Ayer me hice una cuenta de spotify premium, me instalé el cliente en un equipo y cree mi primera playlist. Ahora me instalo spotify en mi Android o en mi equipo de sobremesa y la playlist que aparece ayer no aparece como mia, yo puedo acceder a ella ...

Casual Listener

Ayer me hice una cuenta de spotify premium, me instalé el cliente en un equipo y cree mi primera playlist.    Ahora me instalo spotify en mi Android o en mi equipo de sobremesa y la playl...

mapuya19

Community Legend

2814 Views

3 replies

0 likes

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Lenovo A7-10 Can't move Spotify to SD

HI all. Im a premium subscriber and also have read previous posts re: Lenovo Tab2 A7-10, but none have solved my problem.I have a properly formatted 64GB SD card, so that my tablet recognises it, and the system settings allow me to use it as the 'wri...

Newbie

HI all.   Im a premium subscriber and also have read previous posts re: Lenovo Tab2 A7-10, but none have solved my problem. I have a properly formatted 64GB SD card, so that my tablet recog...

NemanjaV95

Music Fan

1354 Views

1 replies

0 likes

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PL radio only plays the same 20 or so tracks.

I haven't found any reason for this, nor any way fix it. I've tried skipping tracks but I can only do it so many times. I've thumbed one or two down, but once I do,I can't thumb down any more for some reason.

Casual Listener

I haven't found any reason for this, nor any way fix it. I've tried skipping tracks but I can only do it so many times. I've thumbed one or two down, but once I do,I can't thumb down any more for som...

437 Views

0 replies

0 likes

Limited Shuffle
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Solved!! Push Notifications Not Working

Hi, I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not working. When I try to change the settings in Spotify App, it shows a ...

Regular

Hi,   I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not worki...

rrudolphjr

Roadie

16145 Views

17 replies

0 likes

Galaxy S6
Lollipop 5.0.2
Push Notifications
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Spotify wont sync to SD card, usual solution doesnt work

I am unable to force Spotify to use the SD card. I am aware of the solution here https://support.spotify.com/uk/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-android, however, it doesnt work on my phone.To mak...

Regular

I am unable to force Spotify to use the SD card. I am aware of the solution here https://support.spotify.com/uk/problems/#!/article/switch-storage-of-Spotify-files-from-internal-memory-to-my-SD-card-...

592 Views

0 replies

0 likes

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how can i get my playlists to work wen i am offline?

Hi I have spotify premium from vodafone and I went online to mark the playlists to available offline for the ones I will listen a lot of but thoses playlists still wont work offline. why is that?

Casual Listener

Hi I have spotify premium from vodafone and I went online to mark the playlists to available offline for the ones I will listen a lot of but thoses playlists still wont work offline. why is that?

rharris

Newbie

1115 Views

3 replies

0 likes

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Android Playlist Widget?

Does Spotify, or any third party app, offer a widget that I can put on my homescreen that will give me one touch access to a particular playlist? Basically, I would just like to be able to tap on a "playlist icon" and have it start playing a playlist...

Regular

Does Spotify, or any third party app, offer a widget that I can put on my homescreen that will give me one touch access to a particular playlist? Basically, I would just like to be able to tap on a "...

634 Views

0 replies

0 likes

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Survey not working correctly on Android

Hey everyone, I hope someone of the SpotifyCrew will read this. I'm not quite sure where to post this bug...It occured on my Android device, so i decided to put it here. In one of your advertisements there was a survey I wanted to participate in usin...

Newbie

Hey everyone,    I hope someone of the SpotifyCrew will read this.   I'm not quite sure where to post this bug... It occured on my Android device, so i decided to put it here...

351 Views

0 replies

0 likes

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Low Volume Issues

I have been discussing the issue of the Spotify app's low volume with them on Twitter. They have classified this as a 'New Idea', where I think this should classed as a bug. Anyhow, they directed me to this 'New Idea' and suggested that I add my 'kud...

Gig Goer

I have been discussing the issue of the Spotify app's low volume with them on Twitter.  They have classified this as a 'New Idea', where I think this should classed as a bug.    Anyh...

284 Views

0 replies

0 likes

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Cómo cambio mi usuario de tuiter para compartir mi música

En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??

Casual Listener

En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??

MaDelRosario

Casual Listener

290 Views

1 replies

0 likes

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Sony Xperia z3 issue

I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. Does anyone know how to fix the problem?

Newbie

I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. ...

Jordi

Community Legend

632 Views

1 replies

0 likes

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Won't let me use premium features.

I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uninstalled the app and still no availability.

Newbie

I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uni...

mscgerman

Casual Listener

452 Views

2 replies

0 likes

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Widget

Come mai sul widget quando ascolti una canzone vedi regolarmente il tag e i comandi, il giorno dopo non visualizzi più niente?

Visitor

Come mai sul widget quando ascolti una canzone vedi regolarmente il tag e i comandi, il giorno dopo non visualizzi più niente?

240 Views

0 replies

0 likes

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Playlist

Salve, vorrei gentilmente sapere come mai scarico le play list per ascoltarle off line. Successivamente le riapro e non risulta scaricata. Grazie

Visitor

Salve, vorrei gentilmente sapere come mai scarico le play list per ascoltarle off line. Successivamente le riapro e non risulta scaricata. Grazie

269 Views

0 replies

0 likes

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Playback

I am getting jumpy playback when playing my song's.Anyone know why this is happening.

Newbie

I am getting jumpy playback when playing my song's. Anyone know why this is happening.

312 Views

0 replies

0 likes

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Solved!! I lost all my artists

Hi, So, I was listening a song today then suddently all my songs, artists and albums were gone. My playlists are still there, but I lost all my saved songs. How can I restore them? Thanks.

Newbie

Hi,   So, I was listening a song today then suddently all my songs, artists and albums were gone. My playlists are still there, but I lost all my saved songs. How can I restore them? &nbsp...

herminionunez

Casual Listener

14711 Views

7 replies

1 likes

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Samsung note 4 sd card problem.

Everytime I restart my phone I get and error saying sd card not found. It still allows me to store to sd card, but error continues to pop up on reboot. Looking to see if anyone getting the same error? I have tried to delete cache, and delete app an r...

Newbie

Everytime I restart my phone I get and error saying sd card not found. It still allows me to store to sd card, but error continues to pop up on reboot. Looking to see if anyone getting the same error...

428 Views

0 replies

0 likes

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No SD Card Found

I have a 16GB Nexus 4. Recently I've been getting "No SD Card Found" and it wont allow me to do anything. If i reboot I get the same error. All my other apps can access my "SD Card" with no issues. The only way I have found to fix this problem is to ...

Casual Listener

I have a 16GB Nexus 4. Recently I've been getting "No SD Card Found" and it wont allow me to do anything. If i reboot I get the same error. All my other apps can access my "SD Card" with no issues. T...

user-removed

Not applicable

27271 Views

53 replies

4 likes

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  • 53 replies
  • 4 likes