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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6862 Views

0 replies

7 likes

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Spotify Cache

Does the Android version automatically cache like the desktop version? I've been using it with wifi only, kinda scared it'll use up my mobile data. I know you can download playlists/songs but I like the autocaching better.

Visitor

Does the Android version automatically cache like the desktop version? I've been using it with wifi only, kinda scared it'll use up my mobile data. I know you can download playlists/songs but I like ...

Daniel

Community Legend

611 Views

1 replies

0 likes

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  • 1 replies
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premium

I'm Paying for spotify premium why am i getting the adds

Newbie

I'm Paying for spotify premium why am i getting the adds

MattSuda

Spotify Star

488 Views

2 replies

0 likes

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Gapless Playback for Bluetooth Devices - Official Bluetooth Support

This is pretty simple, I noticed that whenever I have Spotify streaming through a Bluetooth connection (phone / tablet), gapless playback works about 25% of the time, maybe less. It's completely random when it works. For example: If I hear a gap betw...

Gig Goer

This is pretty simple, I noticed that whenever I have Spotify streaming through a Bluetooth connection (phone / tablet), gapless playback works about 25% of the time, maybe less.   It's comp...

rytymu

Gig Goer

4398 Views

10 replies

2 likes

Android
bluetooth
gapless playback
Mobile Phone
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Offline is a fluke ???

Hello . I checked a few days in a row the data usage off spotify . When i use OFFLINE or WIFI my data usage is allmost the same? How is this possible ?? Is offline not working. I have thsi on Both Desktop and android app.. please help

Roadie

Hello . I checked a few days in a row the data usage off spotify . When i use OFFLINE or WIFI my data usage is allmost the same? How is this possible ?? Is offline not working. I have thsi on Both...

thai2000

Roadie

625 Views

4 replies

0 likes

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[Feature Request] Implement the song rating API that Google made in Lollipop.

Implementing this API would allow 3rd party apps and widgets to rate the songs at the request of the user. One use case that comes to mind, is when I'm listening to Spotify radio on the go and controlling playback with my Pebble smartwatch. I would l...

Visitor

Implementing this API would allow 3rd party apps and widgets to rate the songs at the request of the user. One use case that comes to mind, is when I'm listening to Spotify radio on the go and co...

603 Views

0 replies

3 likes

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Saved to collection

I can no longer save songs to my collection I can only follow an artist. Why??

Visitor

I can no longer save songs to my collection I can only follow an artist.  Why??

Daniel

Community Legend

586 Views

3 replies

0 likes

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Spotify Connect - Multiroom

Hi, i have found some older topics, which describes the function to stream music via spotify connect to multiple speakers. These option is now available from spotify with the new speakers from phlips, teufel, etc. But i have following Problem, scenar...

Casual Listener

Hi,   i have found some older topics, which describes the function to stream music via spotify connect to multiple speakers.   These option is now available from spotify with the ne...

NickBL

Newbie

113504 Views

20 replies

30 likes

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  • 20 replies
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keeps stopiping

Spotify keeps stopping when I go to another site to play games

Newbie

Spotify keeps stopping when I go to another site to play games

Daniel

Community Legend

381 Views

1 replies

0 likes

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Android playlist, art, playback issues

Hi, I love Spotify; I really do. However, I've been trying to cope with an endless stream of problems from the Android app. I've been suffering from the disappearing download problem for weeks now. I've tried all that I can. I spent hours putting tog...

Newbie

Hi,   I love Spotify; I really do.  However, I've been trying to cope with an endless stream of problems from the Android app.  I've been suffering from the disappearing download p...

Daniel

Community Legend

336 Views

1 replies

0 likes

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Solved!! Xiaomi Redmi Note 4G Pausing whilst on Lockscreen

Hi, I have a brand new Redmi Note 4G but have a weird issue where the Spotify app pauses after 3-5 seconds once the screen goes to sleep, it works fine when the phone is unlocked. Once paused it'll take a few seconds then it'll play again but only fo...

Casual Listener

Hi,   I have a brand new Redmi Note 4G but have a weird issue where the Spotify app pauses after 3-5 seconds once the screen goes to sleep, it works fine when the phone is unlocked...

user-removed

Not applicable

62267 Views

9 replies

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Changing songs in my pocket

I just recently got spotify premium and have been using it daily on my phone. However, I quickly noticed that my phone was skipping tracks while I was walking. Sat down it's fine and plays smoothly, it's just when I'm walking (which is a huge problem...

Newbie

I just recently got spotify premium and have been using it daily on my phone. However, I quickly noticed that my phone was skipping tracks while I was walking. Sat down it's fine and plays smoothly, ...

Daniel

Community Legend

2280 Views

1 replies

0 likes

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Solved!!Superuser Contribution Rewind and fast forward buttons disabled

Hi, I downloaded the Spotify app a couple days ago. I signed up for the premium trial with it. I am enjoying streaming the tracks of my choice. Unfortunately, though, I am unable to navigate my queue. The rewind and FF buttons are greyed out and unre...

Casual Listener

Hi,   I downloaded the Spotify app a couple days ago. I signed up for the premium trial with it. I am enjoying streaming the tracks of my choice. Unfortunately, though, I am unable to naviga...

Novy

Moderator

180323 Views

12 replies

7 likes

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Solved!! Local files playlist icon gone!

I have a Samsung S5 and want to get local files form my pc to play on my regular playlists. I get the "this file is unavailable" message and can't play from my phone! The course of action that I've read that I need to take involves using the local fi...

Casual Listener

I have a Samsung S5 and want to get local files form my pc to play on my regular playlists. I get the "this file is unavailable" message and can't play from my phone! The course of action that I've r...

mickmack2009

Casual Listener

967 Views

2 replies

0 likes

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Spotify causing my tablet to shut off

I have a Galaxy Tab 3. Lately I've been having an issue when I have Spotify open and my tablet goes to sleep, my tablet will turn off. I open the app, let my tablet turn off and then I'll press either the home or power button, nothing happens. I have...

Regular

I have a Galaxy Tab 3. Lately I've been having an issue when I have Spotify open and my tablet goes to sleep, my tablet will turn off. I open the app, let my tablet turn off and then I'll press eithe...

Daniel

Community Legend

922 Views

3 replies

0 likes

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Song no avaible in regon but it was earlier...

Hello, I have been about 3 weeks spotify premium ... I live in Austria and have all problehmlos favorite albums offline heard and speckled eichert ... I can ○ to once every title no longer dan play these are no longer available in my region ? ! ........

Newbie

Hello, I have been about 3 weeks spotify premium ... I live in Austria and have all problehmlos favorite albums offline heard and speckled eichert ... I can ○ to once every title no longer dan play t...

MattSuda

Spotify Star

327 Views

1 replies

0 likes

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  • 0 likes

When I go on spotify it doesn't load featured playlists.

Even toplists, new releases and genres and moods doesn't seem to be working either. To be clear i am connected to the internet when I try and am a premium member;)

Casual Listener

Even toplists, new releases and genres and moods doesn't seem to be working either. To be clear i am connected to the internet when I try and am a premium member;)

MattSuda

Spotify Star

819 Views

5 replies

0 likes

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Download not working - "turn on 2g/3g" message

Hey guys, My Spotify app tells me to "turn on 2G/3G to download" music from my playlist even though I have the "Sync over cellular" option switched on. I guess the issue is that my HTC phone is connected to the Internet via USB and the Laptop's Inter...

Newbie

Hey guys,   My Spotify app tells me to "turn on 2G/3G to download" music from my playlist even though I have the "Sync over cellular" option switched on. I guess the issue is that my HTC pho...

Daniel

Community Legend

695 Views

1 replies

0 likes

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Android Offline playlists- Three or More Device error, despite removing them all

My app is displaying the following error when trying to download a playlist for offline: "SYNCING ERROR You have synced your playlists to more than three devices. You can only have three devices synced at any one time. This device will therefore be d...

Newbie

My app is displaying the following error when trying to download a playlist for offline: "SYNCING ERROR You have synced your playlists to more than three devices. You can only have three devices ...

Daniel

Community Legend

439 Views

1 replies

0 likes

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Solved!! Songs not playing offline when downloaded

Uninstalled and redownloaded spotify so I can save my songs to my new sd card, everything downloaded via WiFi, (under 2k songs) when I clicked available offline in the songs menu still on the WiFi. when I was at work I was listening to my music an it...

Casual Listener

Uninstalled and redownloaded spotify so I can save my songs to my new sd card, everything downloaded via WiFi, (under 2k songs) when I clicked available offline in the songs menu still on the WiFi. ...

sallyhone

Casual Listener

67451 Views

9 replies

0 likes

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Notification on notification bar disappears

Hi I have a Samsung Galaxy Note 3 with Android 4.4.2 and I am playing with Spotify connect on a Denon avr. When I start playing, I have page Spotify notification of current song playing. After some time the notification disappears. Do not know why, i...

Community Legend

Hi I have a Samsung Galaxy Note 3 with Android 4.4.2 and I am playing with Spotify connect on a Denon avr.  When I start playing,  I have page Spotify notification of current song playi...

camillo75

Community Legend

2852 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes