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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840039 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840039 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13654 Views
  • 1 replies
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  • 13654 Views
  • 1 replies
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Download button is gone?

Hello everyone, ive got spotify premium. The first day i downloaded a tracklist, wich worked good. But now the download button is gone, even if i press and hold location of the album it wont download or say anything about downloading. Also, my downlo...

  • Regular
  • Hello everyone,   ive got spotify premium. The first day i downloaded a tracklist, wich worked good. But now the download button is gone, even if i press and hold location of the album it wo...
  • Adam
  • Roadie
  • 1908 Views
  • 8 replies
  • 0 likes
  • 1908 Views
  • 8 replies
  • 0 likes

Unable To Play Songs From My Playlists On My Tablet

"Spotify is now free on mobile and tablet! It's time to play everywhere for free! On mobile, you can listen to artists, albums and playlists in shuffle mode. On tablet, you can play any song you want, any time you like." I downloaded the Spotify app....

  • Newbie
  • "Spotify is now free on mobile and tablet!  It's time to play everywhere for free!  On mobile, you can listen to artists, albums and playlists in shuffle mode.  On tablet, you can play...
  • Joe
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Synching new songs added to playlists

I have 1 playlist downloaded for offline listening. If I go back online and add a new song to the playlist, does it automatically synch and download the next time I connect to wifi, or do I have to manually re-synch the entire playlist again? Also, i...

  • Music Fan
  • I have 1 playlist downloaded for offline listening.  If I go back online and add a new song to the playlist, does it automatically synch and download the next time I connect to wifi, or do I hav...
  • Joe
  • Community Legend
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes

Question about Offline Mode

If I download a playlist for Offline listening, does that mean it will automatically play the downloaded version of the song by default even when I'm connected to the network? I want to make sure it is not using my data plan if the song is already do...

  • Music Fan
  • If I download a playlist for Offline listening, does that mean it will automatically play the downloaded version of the song by default even when I'm connected to the network?  I want to make su...
  • Peter__
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Solved!! Download Spotify-made playlists?

Having trouble finding the answer to this question using the search tool. Is it posible to download the pre-made playlists for offline use? I'm new to Spotify (have 30 day Premium trial, plan on purchasing once 30 days are up) and for now I've just b...

  • Casual Listener
  • Having trouble finding the answer to this question using the search tool. Is it posible to download the pre-made playlists for offline use? I'm new to Spotify (have 30 day Premium trial, plan on purc...
  • Joe
  • Community Legend
  • 2227 Views
  • 5 replies
  • 0 likes
  • 2227 Views
  • 5 replies
  • 0 likes

Spotify Jan 2014 Android Tablet App for Kindle Fire HD

Hi, Does anyone know where can I download the Spotify Jan 2014 Android Tablet App for Kindle Fire HD?(NOT the phone version of the app, which only works in the shuffle playing mode). Unfortunately, Google Play cannot be installed in unrooted Kindle F...

  • Casual Listener
  • Hi, Does anyone know where can I download the Spotify Jan 2014 Android Tablet App for Kindle Fire HD?(NOT the phone version of the app, which only works in the shuffle playing mode). Unfortu...
  • Peter__
  • Community Legend
  • 580 Views
  • 3 replies
  • 0 likes
  • 580 Views
  • 3 replies
  • 0 likes

Solved!! New Collection Feature - Download Request

I'm loving the new Collection feature that randomly appeared in my Android app. I do have a request, that I realize may be planned for the future, as I realize the Collection is new and still likely being developed.Instead of only being able to downl...

  • Roadie
  • I'm loving the new Collection feature that randomly appeared in my Android app. I do have a request, that I realize may be planned for the future, as I realize the Collection is new and still likely ...
  • callisto14
  • Casual Listener
  • 2418 Views
  • 20 replies
  • 0 likes
  • 2418 Views
  • 20 replies
  • 0 likes

Random pausing both streaming and downloaded songs on Android (driving me CRAZY)

AAARRRRGGGHHH! For about two months now, I cannot go ONE SONG without Spotify pausing the song I am listening to - for no reason. I have used Spotify for years now on my EVO 4G and EVO 4G LTE. Back in late December, this has really become an issue. F...

  • Casual Listener
  • AAARRRRGGGHHH!   For about two months now, I cannot go ONE SONG without Spotify pausing the song I am listening to - for no reason. I have used Spotify for years now on my EVO 4G and EVO 4...
  • user-removed
  • Not applicable
  • 666 Views
  • 3 replies
  • 0 likes
  • 666 Views
  • 3 replies
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End last.fm scrobbling

This doesn't work and now with Last.fm's new YouTube only format (which is horrible), I don't want Spotify to keep trying and keep showing me error messages that it doesn't work. How can I unscrobble Last.fm?

  • Casual Listener
  • This doesn't work and now with Last.fm's new YouTube only format (which is horrible), I don't want Spotify to keep trying and keep showing me error messages that it doesn't work.  How can I unsc...
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
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username or password incorrect

I have Spotify linked to my Sonos system , last night I was prompted to reauthenticate my spotify account, whilst doing this it asks for your spotify username and password but it keeps displaying wrong username or password entered so I can now no lon...

  • Casual Listener
  • I have Spotify linked to my Sonos system , last night I was prompted to reauthenticate my spotify account, whilst doing this it asks for your spotify username and password but it keeps displaying wro...
  • Peter__
  • Community Legend
  • 582 Views
  • 3 replies
  • 0 likes
  • 582 Views
  • 3 replies
  • 0 likes

Problem with installing Spotify on my Mobile Phone (android)

Description I downloaded spotyfi again, because It stoped verry often during playing the tracks. After redownloading it said that there is not enought space on my phone. What are the steps you took to get to the error/issue? (We need to know what you...

Screenshots_2014-02-04-20-10-03.png
  • Newbie
  • Description I downloaded spotyfi again, because It stoped verry often during playing the tracks. After redownloading it said that there is not enought space on my phone.   What are the...
  • Joe
  • Community Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Audio Effects do not work on the Sony Xperia Z1 compact

The audio effects option doesn't work with this device when playing both online and offline files. Its running Jellybean 4.3. I suspect there is a conflict going on somewhere. I've exhausted all suggestions from other forums. Any chance that Spotify ...

  • Newbie
  • The audio effects option doesn't work with this device when playing both online and offline files. Its running Jellybean 4.3.   I suspect there is a conflict going on somewhere. I've exhau...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Solved!! Moving tracks from phone to PC

Hay all! I'm trying to move all my downloaded tracks from my SG s3 to my PC WITHOUT having to download all the playlists again. Is this possible, or can you only synch one way, i.e.. from Pc to Phone\Tablet? Any help is much appreciated!

  • Casual Listener
  • Hay all!   I'm trying to move all my downloaded tracks from my SG s3 to my PC WITHOUT having to download all the playlists again. Is this possible, or can you only synch one way, i.e.. from ...
  • TathierJack
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Samsung Note 3 - Screen severely lags with Spotify data

I had this issue where my Note 3 screen was lagging severely - sometimes took 5 - 10 seconds for screen to show up, sometimes never shows up. I tried several things like disabling S Voice, brightness control etc but nothing worked. Clearing Spotify d...

  • Newbie
  • I had this issue where my Note 3 screen was lagging severely - sometimes took 5 - 10 seconds for screen to show up, sometimes never shows up. I tried several things like disabling S Voice, brightness...
  • 165 Views
  • 0 replies
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  • 165 Views
  • 0 replies
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Solved!! Help connecting my Sony Xperia Z1 to my Pioneer XW-SMA1

I've done everything I could. But I still can't find a "select output speaker" button in Spotify. Both devises connected to the same network, offline modus is OFF, updated the firmware of the speaker, newest version of Spotify app. But stil nowhere a...

  • Casual Listener
  • I've done everything I could. But I still can't find a "select output speaker" button in Spotify. Both devises connected to the same network, offline modus is OFF, updated the firmware of the spe...
  • Peter__
  • Community Legend
  • 2326 Views
  • 8 replies
  • 0 likes
  • 2326 Views
  • 8 replies
  • 0 likes

Solved!! spotify app stops playing sound after song change or other phone sounds pauses music

android app version 0.7.5.698 android version 4.0.4 samsung model sch-s738c after starting to play spotify if i skip to the next song my phone gives a little vibrate and stops the music but the app says it still playing then i cant get any music to p...

  • Newbie
  • android app version 0.7.5.698 android version 4.0.4 samsung model sch-s738c   after starting to play spotify if i skip to the next song my phone gives a little vibrate and stops the musi...
  • Daniel
  • Community Legend
  • 2793 Views
  • 12 replies
  • 0 likes
  • 2793 Views
  • 12 replies
  • 0 likes

Playlists 'Loading' - Nexus 4

I am having the playlist loading error where I am unable to access my music on my nexus 4. This occurred when I removed a song from my playlist that was still playing.

  • Casual Listener
  • I am having the playlist loading error where I am unable to access my music on my nexus 4. This occurred when I removed a song from my playlist that was still playing.
  • Con_2400
  • Casual Listener
  • 374 Views
  • 4 replies
  • 0 likes
  • Playlist
  • 374 Views
  • 4 replies
  • 0 likes

Data Overage Due to Spotify "Bug"

Thought I might give you guys some feedback on something that happened to me. Recently, my SD card filled up on my LG Lucid and I apparently had a playlist that was continuously trying to download offline and failing due to the full SD card. I kept g...

  • Casual Listener
  • Thought I might give you guys some feedback on something that happened to me. Recently, my SD card filled up on my LG Lucid and I apparently had a playlist that was continuously trying to download of...
  • edro
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

Spotify doesn't start after reinstall; cannot access SD card to store data

Description After a reinstall following the troubleshooting guide, Spotify no longer starts properly, only giving a blank screen with the following error: No SD Card Found We found no place to store our data, pleace check that you have a working SD c...

  • Casual Listener
  •   Description After a reinstall following the troubleshooting guide, Spotify no longer starts properly, only giving a blank screen with the following error:   No SD Card Found We ...
  • evanbeem
  • Casual Listener
  • 2471 Views
  • 8 replies
  • 0 likes
  • 2471 Views
  • 8 replies
  • 0 likes

samsung s3/spotify connect madness

I can't explain how stumped I am. I have tried to connect my samsung s3 to my airport express so I can play music through my speakers, but to no avail. what is the secret password to this stupid puzzle? please help before I smash the crap out of some...

  • Newbie
  • I can't explain how stumped I am. I have tried to connect my samsung s3 to my airport express so I can play music through my speakers, but to no avail. what is the secret password to this stupid puzz...
  • Joe
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

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