Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203199 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548239 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455898 Views
571 replies
38 likes
hi all...sometime when i'm listening to rhe music it stop by itself...if i press play again he begin palying fron the beginning of the track...can you tel me how to solve this problem?
hi all...sometime when i'm listening to rhe music it stop by itself...if i press play again he begin palying fron the beginning of the track...can you tel me how to solve this problem?
Community Legend
1069 Views
7 replies
2 likes
I've done a factory reset, logged out, and reinstall multiple timesRecently it just started to play about 1 to 2 minutes (it's random how long the song goes on for) and then just skips to the next song on the album.Any way to fix this?I really love t...
I've done a factory reset, logged out, and reinstall multiple times Recently it just started to play about 1 to 2 minutes (it's random how long the song goes on for) and then just skips to the nex...
Community Legend
633 Views
1 replies
1 likes
I have an interesting dilemma. I've been a spotify subscriber for a long while. When i first joined they didn't have "Your Music" so I put all my songs that I wanted saved for offline use in a single playlist. Well this playlist is getting pretty unw...
I have an interesting dilemma. I've been a spotify subscriber for a long while. When i first joined they didn't have "Your Music" so I put all my songs that I wanted saved for offline use in a single...
Community Legend
681 Views
1 replies
0 likes
I was just curious if I removed tracks from a playlist that I have downloaded for offline use, if Spotify also removes those tracks from my phone. Or if they are still saved on my phone somewhere. Thanks.
I was just curious if I removed tracks from a playlist that I have downloaded for offline use, if Spotify also removes those tracks from my phone. Or if they are still saved on my phone somewhere. Th...
Community Legend
730 Views
3 replies
0 likes
Over the past few days, I've noticed that playback of my local media will stop when I lose data service. I can go back to the app and restart the song I was listening to, but then playback will stop again once service is restored. I'm on Android 4.4....
Over the past few days, I've noticed that playback of my local media will stop when I lose data service. I can go back to the app and restart the song I was listening to, but then playback will...
Community Legend
594 Views
3 replies
0 likes
The amount of problems I'm experiencing is insane, especially since the last major update.1. 90% of the time, the search option doesn't work, on either 4G or Wifi. (Search for new music, not through my playlists.) I'll type something, wait 2 minutes,...
The amount of problems I'm experiencing is insane, especially since the last major update. 1. 90% of the time, the search option doesn't work, on either 4G or Wifi. (Search for new music, not thro...
Community Legend
408 Views
1 replies
1 likes
Firstly yesterday it kept STOPPING every time I went from no internet connection to having one. Hey, mobiles do that. That is NO REASON TO STOP PLAYING MY DOWNLOADED PLAYLIST. Today I am trying to play a downloaded playlist AND IT JUST KEEPS STOPPING...
Firstly yesterday it kept STOPPING every time I went from no internet connection to having one. Hey, mobiles do that. That is NO REASON TO STOP PLAYING MY DOWNLOADED PLAYLIST. Today I am try...
Roadie
1260 Views
8 replies
2 likes
Hey there, So I've had premium access to Spotify for a while now, and the sound DID sound awesome. I was listening to my playlist this morning, and everything was fine. I haven't changed any settings in my phone, in Spotify, and I haven't changed my ...
Hey there, So I've had premium access to Spotify for a while now, and the sound DID sound awesome. I was listening to my playlist this morning, and everything was fine. I haven't ch...
Roadie
732 Views
2 replies
0 likes
Spotify's music will play when my screen times out, but when it comes to the lock screen, i have no controls. No fastforward, play button, no skip, not even a song title. Just the album cover. This is extremely annoying as I want to be able to contro...
Spotify's music will play when my screen times out, but when it comes to the lock screen, i have no controls. No fastforward, play button, no skip, not even a song title. Just the album cover. This i...
Community Legend
1237 Views
2 replies
1 likes
So my issue is no that my songs repeat too frequently but that everytime I click radio it plays the same sequence of songs in the EXACT SAME ORDER. I have tried deleting the station and reinstalling spotify bit nothing seems to work.I am using an HTC...
So my issue is no that my songs repeat too frequently but that everytime I click radio it plays the same sequence of songs in the EXACT SAME ORDER. I have tried deleting the station and reinstalling ...
Community Legend
603 Views
1 replies
0 likes
I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?
I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?
Community Legend
30415 Views
3 replies
0 likes
I'm running spotify on my Samsung Galaxy S5 with no SD card.I'm having all kinds of issues, problems to connect to a network even though it's working on everything else, same with mobile network and 2 different wifi's.If i can connect to a network, i...
I'm running spotify on my Samsung Galaxy S5 with no SD card. I'm having all kinds of issues, problems to connect to a network even though it's working on everything else, same with mobile network an...
Casual Listener
1010 Views
2 replies
0 likes
Hey all, im having an issue hopeing someone can help. i have spotify on android tablet, when i have set my playlist to download for offline usage and then turn off my internet connection they all play fine, however im finding after around 24 hours or...
Hey all, im having an issue hopeing someone can help. i have spotify on android tablet, when i have set my playlist to download for offline usage and then turn off my intern...
Casual Listener
1567 Views
3 replies
0 likes
So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of the albums has been saved.What could I be doing wron...
So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of t...
642 Views
0 replies
0 likes
Spotify used to work fine on my Xperia Z3. Then Sony changed its Walkman/Playmobile function to integrate Spotify. Now, it seems impossible to play an album in the correct order. At best, when I start playing the first track from an album it subseque...
Spotify used to work fine on my Xperia Z3. Then Sony changed its Walkman/Playmobile function to integrate Spotify. Now, it seems impossible to play an album in the correct order. At best, when I star...
Casual Listener
2226 Views
3 replies
2 likes
Hi,this morning I discovered thar on my spotify app, I don't have anymore artists on my list. Playlists are ok, but artist, no more !! I check on my computer desktop and I found them.So I don't understand whats up ? ! I restart my mobile, I relog my ...
Hi, this morning I discovered thar on my spotify app, I don't have anymore artists on my list. Playlists are ok, but artist, no more !! I check on my computer desktop and I found them. So I don't u...
Community Legend
404 Views
1 replies
0 likes
I have Spotify premium account and sync my phone to my Pioneer DEH-P9400BH reciever to play music. I used to have a Samsung Galaxy Note 3 and always was able to changes tracks/songs using the controls on the receiver. I just upgraded to the Samsung G...
I have Spotify premium account and sync my phone to my Pioneer DEH-P9400BH reciever to play music. I used to have a Samsung Galaxy Note 3 and always was able to changes tracks/songs using the co...
Casual Listener
501 Views
1 replies
0 likes
Well, i download the musics with te offline sync, but after i do this in 3 or 4 playlists, in the next, it just don't syncronize. I try to listen to the musics offline, but seens that no have files in there... How can i fix it?
Well, i download the musics with te offline sync, but after i do this in 3 or 4 playlists, in the next, it just don't syncronize. I try to listen to the musics offline, but seens that no have files i...
Roadie
385 Views
1 replies
0 likes
Hello. I am a spotify premium user who recently bought a new phone (htc m9). I am attempting to get my playlists downloaded on my phone for offline use. Most songs work fine, however I know to get local tracks that are on my computer, I need to conne...
Hello. I am a spotify premium user who recently bought a new phone (htc m9). I am attempting to get my playlists downloaded on my phone for offline use. Most songs work fine, however I know to get lo...
Regular
966 Views
4 replies
0 likes
Suddenly this album stay unavailable to listen, online or offline, he appear on my songs but I can't listen any music of them.
Suddenly this album stay unavailable to listen, online or offline, he appear on my songs but I can't listen any music of them.
Spotify Star
468 Views
1 replies
0 likes
