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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1162 Views

0 replies

5 likes

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newly followed playlists not showing up

Greetings! I started following 4 playlists from the SXSW section under the 'genre & moods' section yesterday. 24 hours later or so, none of them have shown up in my public playlist section in the mobile app. I went back to each of them and confirmed ...

Visitor

Greetings!   I started following 4 playlists from the SXSW section under the 'genre & moods' section yesterday. 24 hours later or so, none of them have shown up in my public playlist secti...

user-removed

Not applicable

391 Views

2 replies

0 likes

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Can't login with mobile data connection on Galaxy S3 mini

Hello, since the 2nd last patch i can't login into spotify, however if i'm connected through wlan i can login.It tells me that i am not connected to the internet. Android vers.: 4.2.2Spotify vers.: 2.4.0.815APN is set to IPv4.Network: T-Mobile- Germa...

Casual Listener

Hello, since the 2nd last patch i can't login into spotify, however if i'm connected through wlan i can login. It tells me that i am not connected to the internet.   Android vers.: 4.2.2 Spo...

PARAz

Casual Listener

644 Views

4 replies

0 likes

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Spotify connect can't find my receiver

I have a marantz nr1605 receiver, and Spotify connect can't find my receiver. The receiver is connected to my Netwerk, the same as my Samsung Galaxy-smartphone. Can anybody help me?

Newbie

I have a marantz nr1605 receiver, and Spotify connect can't find my receiver. The receiver is connected to my Netwerk, the same as my Samsung Galaxy-smartphone. Can anybody help me?

jpollari

Newbie

1825 Views

1 replies

0 likes

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Sync Issues?

I've been having a problem syncing my local files to my Galaxy S5. I can play the song on my desktop and I can see the song in the playlist on my hpone but when I try to play it it says that the song is not available. I've tried the Available Offline...

Newbie

I've been having a problem syncing my local files to my Galaxy S5. I can play the song on my desktop and I can see the song in the playlist on my hpone but when I try to play it it says that the song...

MattSuda

Spotify Star

406 Views

2 replies

0 likes

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song stops playing

I have a galaxy avant and use Spotify on It. Lately, it will stop playing the song randomly. I have uninstalled and reinstalled it, but the problem kept happening. Any idea why?

Casual Listener

I have a galaxy avant and use Spotify on It. Lately, it will stop playing the song randomly. I have uninstalled and reinstalled it, but the problem kept happening. Any idea why?

Jordi

Community Legend

920 Views

2 replies

0 likes

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Android Widget

U was searching for Android widget of Spotify and couldn`t find it even though I found topic on this forum that there is such thing as Spotify widget on Android.

Gig Goer

U was searching for Android widget of Spotify and couldn`t find it even though I found topic on this forum that there is such thing as Spotify widget on Android.

KandaceHaze

Newbie

19566 Views

14 replies

3 likes

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Solved!! Swipe to Advance?

Previous versions of Spotify for Android gave us the ability to swipe left to advance to the next song, or swipe right to go back/start the track over. I've noticed in the current version on my OnePlus One (ver 2.4.0.815), I'm no longer able to swipe...

Casual Listener

Previous versions of Spotify for Android gave us the ability to swipe left to advance to the next song, or swipe right to go back/start the track over.   I've noticed in the current version on...

Berzzz

Casual Listener

766 Views

2 replies

1 likes

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Automatic mobile app open!

How do I turn off the automatic Open mobile app option. If I open spotify on my desktop it automaticly opens on my phone. This is not good at all. Someone opened spotify on my desktop and it opened on my phone without my knowledge and it just used my...

Casual Listener

How do I turn off the automatic Open mobile app option.   If I open spotify on my desktop it automaticly opens on my phone. This is not good at all. Someone opened spotify on my desktop and it...

Daniel

Community Legend

2774 Views

4 replies

0 likes

Account
Login
Other
Premium
Subscription
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Salvar musica e sequencia para continuar ouvindo depois

Bom dia... Antigamente quando eu parava a musica e fechava o aplicativo, quando eu iniciava nova novamente o aplicativo já abria na ultima musica parada... Agora quando eu faço isso novamente é não está sendo mais salva a ultima execução, o que faço ...

Newbie

Bom dia... Antigamente quando eu parava a musica e fechava o aplicativo, quando eu iniciava nova novamente o aplicativo já abria na ultima musica parada... Agora quando eu faço isso novamente é não e...

Daniel

Community Legend

461 Views

1 replies

0 likes

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Solved!! Tablet as phone problem

Hi!I have an Android tablet with 6.2" screen and Spotify player is showed as Android phone player. I cant choose songs.How can I fix it?Thanks

Newbie

Hi! I have an Android tablet with 6.2" screen and Spotify player is showed as Android phone player. I cant choose songs. How can I fix it? Thanks

Daniel

Community Legend

715 Views

1 replies

0 likes

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Save to External SD Card

Hi,I know this has been covered loads of times but I still haven't found an answer that works for me. I have an Android Tablet and I want to download my playlists to my external 32GB SD card instead of taking up the small amount of memory on the inte...

Music Fan

Hi, I know this has been covered loads of times but I still haven't found an answer that works for me.   I have an Android Tablet and I want to download my playlists to my external 32GB SD ca...

riccardizio

Newbie

3210 Views

18 replies

0 likes

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Solved!! Can't open public playlists with Android Phone

Hi, I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlists. I.e. I go on "browse" and can see many available playlis...

Casual Listener

Hi,   I just got a spotify premium account and installed the app on my mobile phone (sony xperia z3 compact). Everything works as it should, with one exception: I can't open any public playlis...

David3

Casual Listener

539 Views

1 replies

0 likes

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Solved!! albums don't save

When I save an album, ik disappears a few minutes later.I have this problem for a few weekscan't pin an album anymorehelp me pleasepremium member

Casual Listener

When I save an album, ik disappears a few minutes later. I have this problem for a few weeks can't pin an album anymore help me please premium member

ivonneafra

Casual Listener

495 Views

2 replies

0 likes

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Solved!! Weak network connection hinders launch

I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no effect – presumably because the app is unable to contact the se...

Casual Listener

I often find myself trying to launch the Android app on the metro with a weak (low side of Edge) internet connection, and get stuck with an empty list view and the hamburger menu with no ef...

Theneva

Casual Listener

487 Views

2 replies

0 likes

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Solved!! Mi tablet esta en modo aleatorio

Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.

Casual Listener

Hola me gustaría saber por qué en mi tablet spotify aparece en modo aleatorio? Es una tablet BQ 10,1....gracias help me please.

MattSuda

Spotify Star

732 Views

3 replies

0 likes

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Solved!! How can I sync playlists between Android and Windows?

Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been removed in the Windows version 1.0.2.6. So how can I now...

Newbie

Previously I could sync playlists between Android and Windows trough the Devices folder in the Windows version when both devices were on the same WiFi network. It appears this features has been remov...

MattSuda

Spotify Star

1295 Views

1 replies

0 likes

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Solved!! android Spotify playlists

Wondering why you cannot edit playlists (moving song order) on the android version of the app

Regular

Wondering why you cannot edit playlists (moving song order) on the android version of the app

MattSuda

Spotify Star

404 Views

1 replies

0 likes

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I'm using Spotify premium free trial on moto android.Most tracks won't play offline.Same with saved

Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb

Casual Listener

Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb

Daniel

Community Legend

387 Views

2 replies

0 likes

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Solved!! Spotify Connect plays on my phone

Hey there, I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the songs. How can i disable the "connect" function? I don't wan...

Newbie

Hey there,   I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the ...

Daniel

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect doesn't work correctly

HiI have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and again list is empty. All devices in the same wifi netwo...

Casual Listener

Hi I have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and ag...

szumi

Casual Listener

1680 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes