Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115068 Views

27 replies

4 likes

  • 115068 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231384 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231384 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590815 Views

79 replies

3 likes

  • 590815 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485377 Views

580 replies

42 likes

Account
Free
  • 485377 Views
  • 580 replies
  • 42 likes

local files are considered as spotify files ??? what's wrong with the random play ???

Hello1. In the previous versions of spotify desktop you could unlink your local musicthis prevented spotify of pushing their artwork or song for your local files.This option disappeared in the latest desktop version. 2. I think I also have discovered...

Regular

Hello 1. In the previous versions of spotify desktop you could unlink your local music this prevented spotify of pushing their artwork or song for your local files. This option disappeared in the ...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Playback and controls malfunctioning since latest app update

Description: I use Spotify very much, both on my mobile and in the office. Since the Android app received an updated - installed on my Samsung N9005 Note 3 last weekend, I run into the same issues every day, every few minutes. The Windows (7) applica...

Regular

Description: I use Spotify very much, both on my mobile and in the office. Since the Android app received an updated - installed on my Samsung N9005 Note 3 last weekend, I run into the same is...

rwvanv

Regular

1568 Views

10 replies

0 likes

  • 1568 Views
  • 10 replies
  • 0 likes

when the music cuts

So i have this habit of taking meds in the morning, and when the effect kicks in, i better be relaxed, so i put my playlist and focus on the vibes, the thing is sometimes the music cuts for 1 sec even tho the playlist is saved. It's extremely stressi...

Newbie

So i have this habit of taking meds in the morning, and when the effect kicks in, i better be relaxed, so i put my playlist and focus on the vibes, the thing is sometimes the music cuts for 1 sec eve...

atom1989

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Android app feature - no greyed out songs

On the desktop version of Spotify if a song specs change or the artist/label rescinds the rights, the song still shows up in my lists but is greyed out (which is great) but this feature is unavailable in my mobile phone app. I'm on android 4.4.2 on G...

Newbie

On the desktop version of Spotify if a song specs change or the artist/label rescinds the rights, the song still shows up in my lists but is greyed out (which is great) but this feature is unavailabl...

user-removed

Not applicable

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Is non-random play possible?

For some, for me unexplicable, reason is my Android Spotify client stuck on random play`within my playlists. I think you call it Shuffle. I don't want shuffle to be in effect most of time. Can I turn it off?

Casual Listener

For some, for me unexplicable, reason is my Android Spotify client stuck on random play`within my playlists. I think you call it Shuffle. I don't want shuffle to be in effect most of time. Can I...

acastro50

Casual Listener

4012 Views

6 replies

1 likes

  • 4012 Views
  • 6 replies
  • 1 likes

Spotify Connect: the Spotify app shows the wrong song on the display

If I …- "Spotify Connect" start and connect to the remote device- and I start a playlist to play- and then take a new song that I add to the waiting list, using the choice options- and when that added song is going to play then the app shows on the d...

Regular

If I … - "Spotify Connect" start and connect to the remote device - and I start a playlist to play - and then take a new song that I add to the waiting list, using the choice options - and when...

martinkorner

Newbie

3211 Views

5 replies

1 likes

  • 3211 Views
  • 5 replies
  • 1 likes

Spotify skips to next song in the middle of a song

Hi,is anyone having an issue where a song is playing and Spotify skips to another song in the middle of playing the song you were listening to? Thanks!

Regular

Hi, is anyone having an issue where a song is playing and Spotify skips to another song in the middle of playing the song you were listening to? Thanks!

DottsyZ

Regular

12838 Views

13 replies

7 likes

  • 12838 Views
  • 13 replies
  • 7 likes

disabled accout

My account for some reason was disabled....and I had to open a new account.Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jennifer.love.1974.and the new account is jayjen2015The ...

Newbie

My account for some reason was disabled....and I had to open a new account. Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jen...

meahtenoha

Spotify

634 Views

2 replies

0 likes

disabled account
  • 634 Views
  • 2 replies
  • 0 likes

My Local Files are not on my Phone!

I bought the new AC/DC Album, wanted it in an Spotify Playlist on my Android Phone. I can see the Tracks at the Spotify Android App, but they are not playable in on- an offline mode. Why?

Casual Listener

I bought the new AC/DC Album, wanted it in an Spotify Playlist on my Android Phone. I can see the Tracks at the Spotify Android App, but they are not playable in on- an offline mode. Why?

nsnyderxc

Music Fan

1380 Views

9 replies

0 likes

  • 1380 Views
  • 9 replies
  • 0 likes

Samsung Galaxy Tab 4

Spotify has been telling me no internet connection available and i csnt figure out how to fix it can anybody help me ? The device im using is the title

Newbie

Spotify has been telling me no internet connection available and i csnt figure out how to fix it can anybody help me ? The device im using is the  title

MauriceMV

Spotify Star

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Downloaded Music and International Travel

I am traveling to Italy and South Africa from the US later in September. We are planning to use spotify to create a wedding playlist. Will I run into problems downloading music and traveling out of the US on an Android device? If i'm in airplane mode...

Newbie

I am traveling to Italy and South Africa from the US later in September.  We are planning to use spotify to create a wedding playlist.    Will I run into problems downloading music a...

Daniel

Community Legend

3637 Views

2 replies

0 likes

  • 3637 Views
  • 2 replies
  • 0 likes

Solved!! Help with music

I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo in my car am I still able to listen to music freely...

Newbie

I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo ...

Mattosaurus

Community Legend

854 Views

1 replies

0 likes

Music
  • 854 Views
  • 1 replies
  • 0 likes

Solved!! Galaxy S6 not showing up in devices

Hello everyone, Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried all solutions that I could find. So far none have helped. The ...

Casual Listener

Hello everyone,   Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried al...

askew101

Casual Listener

1713 Views

2 replies

0 likes

  • 1713 Views
  • 2 replies
  • 0 likes

Solved!! Spotify equalizer - how save settings in the one dedicated to your own preferences?

Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow?Thanks!

Regular

Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow? Thanks!

Coenobita

Regular

10101 Views

8 replies

0 likes

  • 10101 Views
  • 8 replies
  • 0 likes

Solved!! The app crashes at the start/new sd card

Hi! Firstly, sorry for my English.So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something like this. I can't use it I closed manually the app, I cleared th...

Casual Listener

Hi!  Firstly, sorry for my English. So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something ...

Juss

Casual Listener

4212 Views

4 replies

0 likes

  • 4212 Views
  • 4 replies
  • 0 likes

Solved!! Spotify skips song completely

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue list. I've tried to resync all of my songs and redow...

Newbie

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue l...

atom1989

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Playback timer reverse?

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)? Thank you!

Casual Listener

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)?  Thank you!

Daniel

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

shuffle play

I hit the shuffle button and Spotify shuffles music like it should. Problem is it won't stop when I restart the app like it used to. I have Uninstalled and reinstalled same problem. Help

Casual Listener

I hit the shuffle button and Spotify shuffles music like it should. Problem is it won't stop when I restart the app like it used to. I have Uninstalled and reinstalled same problem. Help

myshya

Regular

1514 Views

7 replies

2 likes

  • 1514 Views
  • 7 replies
  • 2 likes

Spotify Connect keeps phone awake

This is seriously annoying. If I forget to force close the app when I switch over to desktop then the app keeps the phone in "keep awake" state. This is a major battery drain that I thought had been fixed, but apparently this bug has popped back up y...

Roadie

This is seriously annoying. If I forget to force close the app when I switch over to desktop then the app keeps the phone in "keep awake" state. This is a major battery drain that I thought had been ...

Daniel

Community Legend

1963 Views

2 replies

3 likes

  • 1963 Views
  • 2 replies
  • 3 likes

Writing to SD Card is easy... but switch to new device?

Hi thereCan't believe that this topic is not covered yet, but perhaps my search algo needs improvement I've been using Spotify Premium for quite a while, already two devices and also I could store my "offline available" songs to SD cardI just can't g...

Casual Listener

Hi there Can't believe that this topic is not covered yet, but perhaps my search algo needs improvement   I've been using Spotify Premium for quite a while, already two devices and also I ...

cwel68

Casual Listener

804 Views

2 replies

0 likes

new device
sd card
switch smartphone
  • 804 Views
  • 2 replies
  • 0 likes