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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195966 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195966 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537626 Views

78 replies

3 likes

  • 537626 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442844 Views

565 replies

37 likes

Account
Free
  • 442844 Views
  • 565 replies
  • 37 likes

music is missing

I became a premium member for a few months now and all of a sudden I look and there are certain albums missing from certain groups. If I'm going to constantly lose albums I'm not paying for this anymore. I loved spotify but not anymore

Newbie

I became a premium member for a few months now and all of a sudden I look and there are certain albums missing from certain groups. If I'm going to constantly lose albums I'm not paying for this anym...

Daniel

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

riproduzione casuale

buongiorno a tutti. sono momentaneamente registrato con spotify free in attesa di premium. vorrei chiedere come mai quando apro un album mi dà la lista dei brani completa ma non posso selezionare un singolo brano a piacimento, mi dà solo riproduzione...

Newbie

buongiorno a tutti. sono momentaneamente registrato con spotify free in attesa di premium. vorrei chiedere come mai quando apro un album mi dà la lista dei brani completa ma non posso selezionare un ...

Daniel

Community Legend

1344 Views

1 replies

0 likes

  • 1344 Views
  • 1 replies
  • 0 likes

shuffle and repeat diactivates by itself

When i activate shuffle and/or repeat, it deactivates by itself after some time.. I think its when Spotify is restarted. Is it a bug or a setting?

Newbie

When i activate shuffle and/or repeat, it deactivates by itself after some time.. I think its when Spotify is restarted. Is it a bug or a setting?

Daniel

Community Legend

430 Views

1 replies

3 likes

  • 430 Views
  • 1 replies
  • 3 likes

spotify has unfortunatly stopped

Hi I keep getting this error on my z2 tablet  and it's getting annoying as I have paid for premium help

Newbie

Hi I keep getting this error on my z2 tablet  and it's getting annoying as I have paid for premium help

Daniel

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

music stop by it self

hi all...sometime when i'm listening to rhe music it stop by itself...if i press play again he begin palying fron the beginning of the track...can you tel me how to solve this problem?

Casual Listener

hi all...sometime when i'm listening to rhe music it stop by itself...if i press play again he begin palying fron the beginning of the track...can you tel me how to solve this problem?

Daniel

Community Legend

1004 Views

7 replies

2 likes

  • 1004 Views
  • 7 replies
  • 2 likes

Songs play about halfway through and then just skip to the next

I've done a factory reset, logged out, and reinstall multiple timesRecently it just started to play about 1 to 2 minutes (it's random how long the song goes on for) and then just skips to the next song on the album.Any way to fix this?I really love t...

Newbie

I've done a factory reset, logged out, and reinstall multiple times Recently it just started to play about 1 to 2 minutes (it's random how long the song goes on for) and then just skips to the nex...

Daniel

Community Legend

616 Views

1 replies

1 likes

  • 616 Views
  • 1 replies
  • 1 likes

Moving all songs from a playlist into "Your Music"

I have an interesting dilemma. I've been a spotify subscriber for a long while. When i first joined they didn't have "Your Music" so I put all my songs that I wanted saved for offline use in a single playlist. Well this playlist is getting pretty unw...

Casual Listener

I have an interesting dilemma. I've been a spotify subscriber for a long while. When i first joined they didn't have "Your Music" so I put all my songs that I wanted saved for offline use in a single...

Daniel

Community Legend

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Offline songs questions

I was just curious if I removed tracks from a playlist that I have downloaded for offline use, if Spotify also removes those tracks from my phone. Or if they are still saved on my phone somewhere. Thanks.

Music Fan

I was just curious if I removed tracks from a playlist that I have downloaded for offline use, if Spotify also removes those tracks from my phone. Or if they are still saved on my phone somewhere. Th...

Daniel

Community Legend

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

Local content stops playback when service is lost

Over the past few days, I've noticed that playback of my local media will stop when I lose data service. I can go back to the app and restart the song I was listening to, but then playback will stop again once service is restored. I'm on Android 4.4....

Casual Listener

Over the past few days, I've noticed that playback of my local media will stop when I lose data service.  I can go back to the app and restart the song I was listening to, but then playback will...

Daniel

Community Legend

563 Views

3 replies

0 likes

  • 563 Views
  • 3 replies
  • 0 likes

Ridiculous amount of problems. Please help.

The amount of problems I'm experiencing is insane, especially since the last major update.1. 90% of the time, the search option doesn't work, on either 4G or Wifi. (Search for new music, not through my playlists.) I'll type something, wait 2 minutes,...

Newbie

The amount of problems I'm experiencing is insane, especially since the last major update. 1. 90% of the time, the search option doesn't work, on either 4G or Wifi. (Search for new music, not thro...

Daniel

Community Legend

395 Views

1 replies

1 likes

  • 395 Views
  • 1 replies
  • 1 likes

STOP START STOP START HANG HANG AGAIN when all I want to do is play a downloaded playlist

Firstly yesterday it kept STOPPING every time I went from no internet connection to having one. Hey, mobiles do that. That is NO REASON TO STOP PLAYING MY DOWNLOADED PLAYLIST. Today I am trying to play a downloaded playlist AND IT JUST KEEPS STOPPING...

Roadie

Firstly yesterday it kept STOPPING every time I went from no internet connection to having one. Hey, mobiles do that. That is NO REASON TO STOP PLAYING MY DOWNLOADED PLAYLIST.   Today I am try...

EarlPurple

Roadie

1231 Views

8 replies

2 likes

  • 1231 Views
  • 8 replies
  • 2 likes

Sound Quality changed

Hey there, So I've had premium access to Spotify for a while now, and the sound DID sound awesome. I was listening to my playlist this morning, and everything was fine. I haven't changed any settings in my phone, in Spotify, and I haven't changed my ...

Newbie

Hey there,   So I've had premium access to Spotify for a while now, and the sound DID sound awesome. I was listening to my playlist this morning, and everything was fine.   I haven't ch...

EarlPurple

Roadie

705 Views

2 replies

0 likes

  • 705 Views
  • 2 replies
  • 0 likes

Spotify stopped working on my lock screen after the Lolipop update.

Spotify's music will play when my screen times out, but when it comes to the lock screen, i have no controls. No fastforward, play button, no skip, not even a song title. Just the album cover. This is extremely annoying as I want to be able to contro...

Newbie

Spotify's music will play when my screen times out, but when it comes to the lock screen, i have no controls. No fastforward, play button, no skip, not even a song title. Just the album cover. This i...

atom1989

Community Legend

1223 Views

2 replies

1 likes

  • 1223 Views
  • 2 replies
  • 1 likes

When using radio starts by playing same songs in same order everytime

So my issue is no that my songs repeat too frequently but that everytime I click radio it plays the same sequence of songs in the EXACT SAME ORDER. I have tried deleting the station and reinstalling spotify bit nothing seems to work.I am using an HTC...

Newbie

So my issue is no that my songs repeat too frequently but that everytime I click radio it plays the same sequence of songs in the EXACT SAME ORDER. I have tried deleting the station and reinstalling ...

atom1989

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Where do liked tracks go?

I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?

Community Legend

I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?   

Mattosaurus

Community Legend

30375 Views

3 replies

0 likes

Android
  • 30375 Views
  • 3 replies
  • 0 likes

Solved!! Having problems with Spotify on my Samsung Galaxy S5

I'm running spotify on my Samsung Galaxy S5 with no SD card.I'm having all kinds of issues, problems to connect to a network even though it's working on everything else, same with mobile network and 2 different wifi's.If i can connect to a network, i...

Casual Listener

I'm running spotify on my Samsung Galaxy S5 with no SD card. I'm having all kinds of issues, problems to connect to a network even though it's working on everything else, same with mobile network an...

LukasEmilsson

Casual Listener

989 Views

2 replies

0 likes

  • 989 Views
  • 2 replies
  • 0 likes

Solved!! Offline Stops working

Hey all, im having an issue hopeing someone can help. i have spotify on android tablet, when i have set my playlist to download for offline usage and then turn off my internet connection they all play fine, however im finding after around 24 hours or...

Casual Listener

Hey all,     im having an issue hopeing someone can help.   i have spotify on android tablet, when i have set my playlist to download for offline usage and then turn off my intern...

sp8ced21

Casual Listener

1531 Views

3 replies

0 likes

No internet connection android
Not Available
offline mode
  • 1531 Views
  • 3 replies
  • 0 likes

Albums I saved for offline access disssappear after I close the app.

So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of the albums has been saved.What could I be doing wron...

Newbie

So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of t...

638 Views

0 replies

0 likes

Albums
Offline Access
  • 638 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't play albums in the correct order

Spotify used to work fine on my Xperia Z3. Then Sony changed its Walkman/Playmobile function to integrate Spotify. Now, it seems impossible to play an album in the correct order. At best, when I start playing the first track from an album it subseque...

Regular

Spotify used to work fine on my Xperia Z3. Then Sony changed its Walkman/Playmobile function to integrate Spotify. Now, it seems impossible to play an album in the correct order. At best, when I star...

NightHeat

Casual Listener

2184 Views

3 replies

2 likes

Spotify shuffle tracks Android Xperia Z3
  • 2184 Views
  • 3 replies
  • 2 likes

No more artist on my mobile

Hi,this morning I discovered thar on my spotify app, I don't have anymore artists on my list. Playlists are ok, but artist, no more !! I check on my computer desktop and I found them.So I don't understand whats up ? ! I restart my mobile, I relog my ...

Newbie

Hi, this morning I discovered thar on my spotify app, I don't have anymore artists on my list. Playlists are ok, but artist, no more !! I check on my computer desktop and I found them. So I don't u...

atom1989

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes