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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210282 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210282 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560364 Views

78 replies

3 likes

  • 560364 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462696 Views

575 replies

39 likes

Account
Free
  • 462696 Views
  • 575 replies
  • 39 likes

What app let you move music to sd card

LG -F60- I can't move any music to my sd card from spotify. How or what app does it?

Newbie

LG -F60- I can't move any music to my sd card from spotify. How or what app does it?

Daniel

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

No SD Card Found

Android version 5.0.2 No SD Card Found we found no place to store our data, please check that you have a working SD card and free space Cannot install spotify on HTC One M7 android version 5.0.2 Any help that you can provide is greatly appreciated.

Casual Listener

Android version 5.0.2   No SD Card Found we found no place to store our data, please check that you have a working SD card and free space    Cannot install spotify on HTC One M7 an...

Daniel

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Local Music

As a musician myself and a supporter of local music, I collect quite a few cds from shows I attend. However, my car doesn't have a CD player. I connect my phone via auxiliary for music, so I have uploaded these files into my phone. I primarily stream...

Casual Listener

As a musician myself and a supporter of local music, I collect quite a few cds from shows I attend. However, my car doesn't have a CD player. I connect my phone via auxiliary for music, so I have upl...

Daniel

Community Legend

697 Views

1 replies

0 likes

Local files for Spotify Mobile
  • 697 Views
  • 1 replies
  • 0 likes

Offline sync location?

Hello! New user here. I mostly use Spotify on my smartphone (Samsung Stratosphere II / Android 4.1.2) and I have a playlist set to offline sync. I wondered if there was a way to see where the files are being downloaded to my phone, and if it's possib...

Newbie

Hello! New user here.   I mostly use Spotify on my smartphone (Samsung Stratosphere II / Android 4.1.2) and I have a playlist set to offline sync. I wondered if there was a way to see where th...

Daniel

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Sptify connect

Im useing a samsung s4 and im trying to connect to PS4. When i press the connect button, my ps4 comes up, but it wont connect. Any tips?

Casual Listener

Im useing a samsung s4 and im trying to connect to PS4. When i press the connect button, my ps4 comes up, but it wont connect. Any tips?

Daniel

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

New update has stopped spotify working properly in my car

Hi ! i have the Samsung Galaxy note 2 and recently, both the software on the phone and spotify updated on more or less the same day! Before either of these updates, I could use spotify through my cars bluetooth easily! Since the update a few things h...

Newbie

Hi ! i have the Samsung Galaxy note 2 and recently, both the software on the phone and spotify updated on more or less the same day!  Before either of these updates, I could use spotify thro...

Daniel

Community Legend

879 Views

2 replies

0 likes

  • 879 Views
  • 2 replies
  • 0 likes

Moving Spotify to SD card STILL not working on Galaxy s5

Hi there, I've seen and tried a variety of tricks to get my spotify to save on my external SD card (for Galaxy s5), to no avail. I am about to start a cross country road trip and need to have my music saved. Even when I clean delete and reinstall the...

Casual Listener

Hi there,  I've seen and tried a variety of tricks to get my spotify to save on my external SD card (for Galaxy s5), to no avail. I am about to start a cross country road trip and need to have...

nickstenerson

Newbie

3292 Views

5 replies

0 likes

  • 3292 Views
  • 5 replies
  • 0 likes

lokal Music on my Mobile Phone

Hello, First of all: Sorry for my bad English I am not a native Speaker I want to add lokal Music from my PC (mp3) to a Spotify Playlist. So far so good. I am able to play it on my Computer.But when I try to play the lokal Songs on my Mobile Phone it...

Newbie

Hello,   First of all: Sorry for my bad English I am not a native Speaker 😉   I want to add lokal Music from my PC (mp3) to a Spotify Playlist. So far so good. I am able to play it on ...

Daniel

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!! Nearly all Music's Missing

Hey there.Today I found out that all my added Artists and Albums are missing on my mobile Device.When I checked back with my OSX Player all Albums are still there?Whats wrong with this (synching)?How can I get my music back without adding manually? r...

Regular

Hey there. Today I found out that all my added Artists and Albums are missing on my mobile Device. When I checked back with my OSX Player all Albums are still there? Whats wrong with this (synchin...

FoppaXL

Regular

954 Views

7 replies

0 likes

  • 954 Views
  • 7 replies
  • 0 likes

My songs are not syncing the same

The kind of new feature "My songs" has been great. But now suddelnly all my songs under "My songs" are gone on my mobile device (Nexus 5) but they appear on my PC. I added one song on my mobile deveice and it synced to my account on the PC, so now I ...

Casual Listener

The kind of new feature "My songs" has been great. But now suddelnly all my songs under "My songs" are gone on my mobile device (Nexus 5) but they appear on my PC.    I added one song on ...

JeppNils

Casual Listener

434 Views

2 replies

0 likes

  • 434 Views
  • 2 replies
  • 0 likes

Playing video on remote control unit stops Spotify

Hi all! So suddenly, after the last upgrade there is a thing happening that is really annoying.I normally run Spotify on my computer but controll it from my Android phone or pad.But now, when I start a video on the phone or pad it stops the playback ...

Newbie

Hi all!   So suddenly, after the last upgrade there is a thing happening that is really annoying. I normally run Spotify on my computer but controll it from my Android phone or pad. But now,...

Daniel

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

"Copy URL" feature shares whole album, not specific song

As the title indicates, when i choose the "Copy Url" under the share feature, for some reason it copies the album, not the specific song. I'm a premium user, and this happens whether the recipient is premium or not. I'm on a 4.4.4 KitKat device.(My g...

Newbie

As the title indicates, when i choose the "Copy Url" under the share feature, for some reason it copies the album, not the specific song. I'm a premium user, and this happens whether the recipient is...

Daniel

Community Legend

1308 Views

1 replies

0 likes

  • 1308 Views
  • 1 replies
  • 0 likes

Bluetooth headset buttons don't work after a while

Hello community, Please help me with this mindnumbingly annoying situation. Spotify on android over bluetooth works for a certain period after which it becomes unresponsive to the play/pause, next track and previous track controls from my bluetooth h...

Casual Listener

Hello community,    Please help me with this mindnumbingly annoying situation. Spotify on android over bluetooth works for a certain period after which it becomes unresponsive to the play...

Daniel

Community Legend

1310 Views

3 replies

0 likes

  • 1310 Views
  • 3 replies
  • 0 likes

get my Local Files available on my other devices

1) How do I get my Local Files available on my other devices. Based on the following article I should be able to listen to these files on my mobile device. https://support.spotify.com/au/learn-more/guides/#!/article/Listen-to-local-files 2) Why does ...

Casual Listener

1) How do I get my Local Files available on my other devices. Based on the following article I should be able to listen to these files on my mobile device. https://support.spotify.com/au/learn-m...

Daniel

Community Legend

5228 Views

2 replies

2 likes

  • 5228 Views
  • 2 replies
  • 2 likes

Spotify keeps closing randomly on my celphone

Hi, i use spotify premium on my celphone. LG G3 on the android version 5.0. I might be listening a song normally but then music stops and spotify closes randomly, what can i do?

Casual Listener

Hi, i use spotify premium on my celphone. LG G3 on the android version 5.0. I might be listening a song normally but then music stops and spotify closes randomly, what can i do?

Daniel

Community Legend

21348 Views

1 replies

2 likes

  • 21348 Views
  • 1 replies
  • 2 likes

Solved!! Changing Phones- Playlist copy over?

I will be getting a new Phone soon- going from HTC One to another HTC One. Will I lose my playlists, or what will I need to do to copy over to new phone? I have Sprint,

Newbie

I will be getting a new Phone soon- going from HTC One to another HTC One.  Will I lose my playlists, or what will I need to do to copy over to new phone?  I have Sprint,

Daniel

Community Legend

1771 Views

1 replies

0 likes

Playlist copy
  • 1771 Views
  • 1 replies
  • 0 likes

album shuffle on free mode repeating songs!!

I'm so irritated I went from paying for premium to Spotify free.. I didn't initially mind the ads and suggested songs and stuff.. And the first 2 or 3 days it was fine.. It would play a whole album, of course shuffled and suggested songs from other a...

Music Fan

I'm so irritated I went from paying for premium to Spotify free.. I didn't initially mind the ads and suggested songs and stuff.. And the first 2 or 3 days it was fine.. It would play a whole album, ...

Daniel

Community Legend

1033 Views

4 replies

0 likes

Droid Maxx
  • 1033 Views
  • 4 replies
  • 0 likes

Offline files and mobile data

Random question, Does Spotify play the offline downloaded tracks when not on wifi, but mobile data is enabled? I only get 1GB of internet per month, downloading tracks/playlists offline when i'm on wifi at home is fine, but I'd rather not have to put...

Newbie

Random question,   Does Spotify play the offline downloaded tracks when not on wifi, but mobile data is enabled?   I only get 1GB of internet per month, downloading tracks/playlists off...

slurpwaffle

Regular

1757 Views

7 replies

0 likes

  • 1757 Views
  • 7 replies
  • 0 likes

Does Spotify support metadata over bluetooth for Android?

So, I have a Casio Gzone Commando which no one has. I have a brand new pioneer head unti in my car. Pandora sends over all the song, title and album info just fine. Also my girlfriend has an iPhone with spotify. What do you know her phone sends all t...

Regular

So, I have a Casio Gzone Commando which no one has.  I have a brand new pioneer head unti in my car.  Pandora sends over all the song, title and album info just fine.  Also my girlfrie...

Oceanlife81

Regular

1581 Views

8 replies

0 likes

  • 1581 Views
  • 8 replies
  • 0 likes

Solved!! Odd notifications of an account I don't know

Since this morning I got about 10 notifications that somebody, I don't know or follow has made a new playlist (every time the same playlist) and with songs and artists I haven't even heard of. Why is this and how the hell can I block him?

Casual Listener

Since this morning I got about 10 notifications that somebody, I don't know or follow has made a new playlist (every time the same playlist) and with songs and artists I haven't even heard of. Why is...

akkordinator

Casual Listener

1449 Views

2 replies

0 likes

message
Notifications
Playlists
suspicious
  • 1449 Views
  • 2 replies
  • 0 likes