Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6877 Views

0 replies

7 likes

  • 6877 Views
  • 0 replies
  • 7 likes

Offline música skipping

I bought a new tablet, and the offline list always skip. Every few seconds the song stops and continues. I tried uninstalling and reinstalling, and it still happens with the new stuff I downloaded. The tablet is brand new, and I haven't really loaded...

Newbie

I bought a new tablet, and the offline list always skip. Every few seconds the song stops and continues. I tried uninstalling and reinstalling, and it still happens with the new stuff I downloaded. ...

Daniel

Community Legend

510 Views

1 replies

0 likes

Android
skips
  • 510 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Android Problem

Basically when I listen to Spotify on my mobile, get a thing where it seems to want to cast to device that's not even mine. Anyway to stop this. Many thanks in advance.

Regular

Basically when I listen to Spotify on my mobile, get a thing where it seems to want to cast to device that's not even mine.  Anyway to stop this.  Many thanks in advance.

Timalay

Regular

723 Views

3 replies

0 likes

  • 723 Views
  • 3 replies
  • 0 likes

Downloaded song playing but no sound and no album picture

I have been having this issue for a week. I have downloaded some of my playlists. The first playlist I downloaded seems to be working fine. But some songs of the other lists showing no album pic and no sound while some of the songs playing without pr...

Casual Listener

I have been having this issue for a week. I have downloaded some of my playlists. The first playlist I downloaded seems to be working fine. But some songs of the other lists showing no album pic and ...

Daniel

Community Legend

746 Views

3 replies

0 likes

  • 746 Views
  • 3 replies
  • 0 likes

the music plays but the audio stopps in some areas of the song

While playing a song on android s4 galaxy most current spotify release often the audio stops while the play moves forward. Some areas of the songtimeline are playing - some not. When i go to the previous song and back it works in most cases.

Newbie

While playing a song on android s4 galaxy most current spotify release often the audio stops while the play moves forward. Some areas of the songtimeline are playing - some not. When i go to the prev...

Daniel

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Start Spotify Connect on AVR: volume?

Hi From Android application I start a playlist on my Denon avr via Spotify Connect. But the volume is not synced, is it OK? It is displayed as zero level, but touching it behaves correctly. So I do not know at what level is the volume. Is it a bug or...

Community Legend

Hi From Android application I start a playlist on my Denon avr via Spotify Connect. But the volume is not synced, is it OK? It is displayed as zero level, but touching it behaves correctly. So I do n...

user-removed

Not applicable

5265 Views

20 replies

12 likes

  • 5265 Views
  • 20 replies
  • 12 likes

Solved!! HTC M8 Widget very Buggy

Hello Community First i wanted to ask if someone else has the same issue before i post it in the "Ongoing Issues" Topic. He doesn't reinstalled cause he has about 2500 songs and he don't want to resync all. So this is just a general question if someo...

Community Legend

Hello Community 🙂  First i wanted to ask if someone else has the same issue before i post it in the "Ongoing Issues" Topic. He doesn't reinstalled cause he has about 2500 songs and he don't w...

Amarro

Community Legend

670 Views

2 replies

0 likes

  • 670 Views
  • 2 replies
  • 0 likes

Solved!! Changed download quality--will it apply to existing songs?

Hello, I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

Casual Listener

Hello,   I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?

sumo29

Casual Listener

53483 Views

7 replies

1 likes

  • 53483 Views
  • 7 replies
  • 1 likes

Solved!! My Equalizer feature disappeared !

Ummmm?? I used to have Equalizer in my settings under playback. Now it's gone? What is the deal?

Regular

Ummmm?? I used to have Equalizer in my settings under playback. Now it's gone? What is the deal?

ToneLa

Casual Listener

362658 Views

13 replies

12 likes

  • 362658 Views
  • 13 replies
  • 12 likes

Where is My Music on Android?

I can enter My Music from my desktop, but not any longer through my Android Device. It's simply not a part of the menu. Does anybody know why? I am a premium user.

Newbie

I can enter My Music from my desktop, but not any longer through my Android Device. It's simply not a part of the menu. Does anybody know why? I am a premium user.

Daniel

Community Legend

710 Views

4 replies

0 likes

  • 710 Views
  • 4 replies
  • 0 likes

Android Mobile as Streaming Client

Hello, i have an old android mobile and I want to use this on my stereo system as a spotify player. This works great but when I try to control it via spotify connect it does not work. Is the spotify connect function only working from android to mac a...

Casual Listener

Hello, i have an old android mobile and I want to use this on my stereo system as a spotify player. This works great but when I try to control it via spotify connect it does not work. Is the spotify ...

robi_h

Casual Listener

685 Views

5 replies

0 likes

  • 685 Views
  • 5 replies
  • 0 likes

deleting mutable music at once

Not sure how to get rid of my music from songs, I wanna get rid of all of it so I can select fulls albums to have it more organized.

Newbie

Not sure how to get rid of my music from songs, I wanna get rid of all of it so I can select fulls albums to have it more organized.

Daniel

Community Legend

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

Solved!! Can't save my music on SD card

Hi! As I mentioned in the title, I can't save my offline music on my SD card in my tablet. I think that I've tried every solution I've found in this forum and it still does not work. I've tried to fix this by simply moving "com.spotify.music" to SD c...

Newbie

Hi!   As I mentioned in the title, I can't save my offline music on my SD card in my tablet. I think that I've tried every solution I've found in this forum and it still does not work. I've ...

sdeez9

Newbie

2070 Views

4 replies

0 likes

  • 2070 Views
  • 4 replies
  • 0 likes

Solved!! Confused about why Play Store shows Spotify makes In-app purchases?

Hello all! I'm thinking about subscribing but I'm quite confused. I'm currently using Google Wallet for managing other subscriptions and I've seen that Google Play Store shows Spotify app make "in-app purchase", supposedly through Google in-app Billi...

Newbie

Hello all!   I'm thinking about subscribing but I'm quite confused. I'm currently using Google Wallet for managing other subscriptions and I've seen that Google Play Store shows Sp...

Daniel

Community Legend

11312 Views

1 replies

0 likes

  • 11312 Views
  • 1 replies
  • 0 likes

Android Notification bar transparency

Hello, in every mode (playlist view, search, etc) the Android Statusbar is transparent and looks pretty in the same color as the Spotify Background.Only in now playing mode, where i personally think it's most important, the notification bar stays bla...

Newbie

Hello,   in every mode (playlist view, search, etc) the Android Statusbar is transparent and looks pretty in the same color as the Spotify Background. Only in now playing mode, where i pers...

Daniel

Community Legend

1450 Views

1 replies

2 likes

  • 1450 Views
  • 1 replies
  • 2 likes

Solved!! streaming to airplay device on android?

Hi all, I'm currently using Google play music as my streaming app but unfortunately google does not allow music data to be sent to 3rd party apps meaning I cannot stream it to my airplay device connected to my stereo without my device being rooted. W...

Casual Listener

Hi all,    I'm currently using Google play music as my streaming app but unfortunately google does not allow music data to be sent to 3rd party apps meaning I cannot stream it to my air...

alexkgl

Newbie

88954 Views

8 replies

2 likes

  • 88954 Views
  • 8 replies
  • 2 likes

Solved!! Add local files without sync or adding them automatically to Spotify

Hi, I decided to buy Spotify Premium to try it out since I really like the idea of having quick access to a lot of music. As of now, I've collected music and stored it digitally on my phone so I've got about 50 gb of local music on my SD card. Since ...

Casual Listener

Hi,   I decided to buy Spotify Premium to try it out since I really like the idea of having quick access to a lot of music. As of now, I've collected music and stored it digitally on my phon...

Potatismos

Casual Listener

1433 Views

2 replies

0 likes

  • 1433 Views
  • 2 replies
  • 0 likes

Downloading music

My Samsung Galaxy s4 has 6 free gbs of storage left and I'm trying to sync with WiFi but its saying I don't have enough storage to sync.. Any help on fixing the problem?

Newbie

My Samsung Galaxy s4 has 6 free gbs of storage left and I'm trying to sync with WiFi but its saying I don't have enough storage to sync.. Any help on fixing the problem?

Daniel

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

unable to add to my music

I am unable to add new artists to "my music" list. Is there type of limit on how many artists you can have on the list?

Newbie

I am unable to add new artists to "my music" list. Is there type of limit on how many artists you can have on the list? 

Daniel

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!! I want to sync playlist without downloading to my Android device

In my desktop app, I am manually syncing the playlist. When I check the playlist I want to sync to my Android device, it starts downloading all the music to my Android. I don't want this. I just want the playlist.on my android. How do I do this and h...

Newbie

In my desktop app, I am manually syncing the playlist. When I check the playlist I want to sync to my Android device, it starts downloading all the music to my Android. I don't want this. I just want...

MattSuda

Spotify Star

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Solved!! playing on different device

When I open Spotify and log in on my pc at home it does not show all the playlists and artists I have saved at my work pc. Does Spotify not save those in your account? Shouldn't they be there? I have the free version. TIA,

Regular

When I open Spotify and log in on my pc at home it does not show all the playlists and artists I have saved at my work pc.  Does Spotify not save those in your account?  Shouldn't they be t...

jallenaz1

Regular

598 Views

3 replies

0 likes

  • 598 Views
  • 3 replies
  • 0 likes