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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195547 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195547 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537118 Views

78 replies

3 likes

  • 537118 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442042 Views

565 replies

37 likes

Account
Free
  • 442042 Views
  • 565 replies
  • 37 likes

Solved!! High Pitched Noise (Beeps) During Song Playback

Hopefully someone can help me out - I just updated the spotify app on my Galaxy S3 today after completing the initial install a month or so ago. Once I updated I noticed a very high pitched noise which would come through when playing songs - this see...

Casual Listener

Hopefully someone can help me out - I just updated the spotify app on my Galaxy S3 today after completing the initial install a month or so ago. Once I updated I noticed a very high pitched noise whi...

Daniel

Community Legend

30234 Views

5 replies

1 likes

  • 30234 Views
  • 5 replies
  • 1 likes

Liked Songs won't show up in the "Liked from Radio" Playlist

Hi,I got the problem that I hit the thumb up on some Songs from my Playlist Radio and they wont show up in my "Liked from Radio" Playlist. Sadly I was driving at that time and I dont remember the titles :S Is there a way to view my Likes?

Newbie

Hi, I got the problem that I hit the thumb up on some Songs from my Playlist Radio and they wont show up in my "Liked from Radio" Playlist.   Sadly I was driving at that time and I dont remem...

Daniel

Community Legend

1906 Views

1 replies

0 likes

  • 1906 Views
  • 1 replies
  • 0 likes

'No Internet connection' message whilst on wifi

Hey, I'm on Spotify premium, running on galaxy s6. No problems at home over WiFi, or in car over network. When I got to work and hooked up to their WiFi I ran into problems the connection was strong and consistent. Spotify would let me see all my lis...

Newbie

Hey, I'm on Spotify premium, running on galaxy s6. No problems at home over WiFi, or in car over network. When I got to work and hooked up to their WiFi I ran into problems 😞 the connection was stro...

Daniel

Community Legend

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Why am I forced to try the premium service in order to listen free with shuffle play?

Updated to latest version on my Sony Xenia Z3 compact, but when I hit the shuffle play button, an message pops up, asking me to try the premium service. Even if I hit the "later" button, nothing happens and no music is played. I could only listen to ...

Newbie

Updated to latest version on my Sony Xenia Z3 compact, but when I hit the shuffle play button, an message pops up, asking me to try the premium service. Even if I hit the "later" button, nothing happ...

Daniel

Community Legend

1894 Views

1 replies

1 likes

Android
forced premium
  • 1894 Views
  • 1 replies
  • 1 likes

Solved!! How to stop cross device play

Hi Spotify and community! I do not want to continue listening to the music I heard on my laptop when I use spotify after that on my androoid phone.How can I stop this connection? Further details:I have spotify on my desctop and on my phone.When I pla...

Casual Listener

Hi Spotify and community!   I do not want to continue listening to the music I heard on my laptop when I use spotify after that on my androoid phone. How can I stop this connection?   ...

Frank-o

Casual Listener

2254 Views

2 replies

0 likes

Android App
cross device
  • 2254 Views
  • 2 replies
  • 0 likes

Problems with login on multiple devices

I have two accounts...my premium account which I signed up for with Facebook, and my non premium which I signed up for in app. I want to sign in on my girlfriends tablet, but I cant connect to facebook without logging her out. Is there a way to link ...

Casual Listener

I have two accounts...my premium account which I signed up for with Facebook, and my non premium which I signed up for in app. I want to sign in on my girlfriends tablet, but I cant connect to facebo...

twobblez

Casual Listener

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
  • 0 likes

just got premium spotify from using rdio. The music loudness, and quality is very low.

plug into a klipsh amp and speakers with phone, and rdio was alot louder and quality was better. I tried turning off eq in phone and loading music in extreme and all others. This is supposd to be 320 bitrate, and high quality? Volume is very low turn...

Casual Listener

plug into a klipsh amp and speakers with phone, and rdio was alot louder and quality was better. I tried turning off eq in phone and loading music in extreme and all others. This is supposd to be 320...

sober7

Casual Listener

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Spotify has stopped working!

Hi!I have Spotify premium on a Sony android, and suddenly Spotify has shut down. The message that pops up is: Spotify has unfortunately stopped working. Press "Ok" or "Report". I have done:- reported the problem- uninstalled spotify, then turned of m...

Regular

Hi! I have Spotify premium on a Sony android, and suddenly Spotify has shut down. The message that pops up is: Spotify has unfortunately stopped working. Press "Ok" or "Report". I have done: -...

Daniel

Community Legend

858 Views

6 replies

0 likes

  • 858 Views
  • 6 replies
  • 0 likes

Smartband controls not working with Spotify

Hi, so I just got my smartband swr10, and it says that I should be able to control music on spotify(play,pause,next song,previous...) , but whenever I try to do it, nothing happens. I am a premium user and my phone is Xperia Z3.

Newbie

Hi, so I just got my smartband swr10, and it says that I should be able to control music on spotify(play,pause,next song,previous...) , but whenever I try to do it, nothing happens. I am a premium us...

Daniel

Community Legend

2180 Views

1 replies

0 likes

  • 2180 Views
  • 1 replies
  • 0 likes

Song tracks skip

I have an Android Galaxy S4. I have re-installed Spotify App 2x as well as clear the cache but, continue to have very frustrating issue with when playing a song, it skips to the next after a few seconds...like a CD that is scratched! I dont know what...

Regular

I have an Android Galaxy S4. I have re-installed Spotify App 2x as well as clear the cache but, continue to have very frustrating issue with when playing  a song, it skips to the next after a fe...

Daniel

Community Legend

948 Views

7 replies

0 likes

  • 948 Views
  • 7 replies
  • 0 likes

Mobile music on android

Is it possible for me to add music from my phone like on google play, to spotify? i dont really care if its on my computer or not, i really just care about if its on my phone. there are certain songs i have that are remix's of other songs that are on...

Newbie

Is it possible for me to add music from my phone like on google play, to spotify? i dont really care if its on my computer or not, i really just care about if its on my phone. there are certain songs...

Daniel

Community Legend

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Account use on Android and IOS

I left my account open on a friends ipad. Ive now logged out all accounts so problem solved. But I'm wondering whether he would have been able to see what I was listening to or view my listening history from my android Galaxy S4 mini before I logged ...

Newbie

I left my account open on a friends ipad. Ive now logged out all accounts so problem solved. But I'm wondering whether he would have been able to see what I was listening to or view my listening hist...

Daniel

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Solved!! my music won't load specific artist

I can't get any of twiztid Icp abk or blaze to load through my music section if I go to artist it will though just wondering if this was a bug and if not how to trouble fix it

Casual Listener

I can't get any of twiztid Icp abk or blaze to load through my music section if I go to artist it will though just wondering if this was a bug and if not how to trouble fix it

Daniel

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

spotify not syncing to my car for bluetooth

I've been trying to use spotify in my car via Bluetooth nd everytime I try it never syncs or finds my car even tho my phone nd car already paired nd I can use it for calling nd picking up calls fine but music won't come out my car speakers is there a...

Casual Listener

I've been trying to use spotify in my car via Bluetooth nd everytime I try it never syncs or finds my car even tho my phone nd car already paired nd I can use it for calling nd picking up calls fine ...

Daniel

Community Legend

1240 Views

2 replies

0 likes

  • 1240 Views
  • 2 replies
  • 0 likes

How I could completely delete an album from my android device?

Hi; I download an album for offline listening and now I want to delete it completely from my device.I click on the dot icon and remove it, I check using unsave and undownload but non of them doing what I want and the files still remain on my SD card ...

Casual Listener

Hi;   I download an album for offline listening and now I want to delete it completely from my device. I click on the dot icon and remove it, I check using unsave and undownload but non of th...

Daniel

Community Legend

810 Views

6 replies

0 likes

  • 810 Views
  • 6 replies
  • 0 likes

Direct User Suggestions

I think the Spotify app should have an option built into the menu to allow users to submit ideas, suggestions, opinions, etc directly to Spotify rather than using a forum. Give Kudos if you agree!

Gig Goer

I think the Spotify app should have an option built into the menu to allow users to submit ideas, suggestions, opinions, etc directly to Spotify rather than using a forum. Give Kudos if you agree!

Daniel

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

More Player Control Buttons

If one listens to music while browsing lists, one can see the player in the bar at the bottom of the app. The only control this bar offers is a pause button. I think there should be more, at least a 'next track' button. Leave Kudos if you agree.

Gig Goer

If one listens to music while browsing lists, one can see the player in the bar at the bottom of the app. The only control this bar offers is a pause button. I think there should be more, at least a ...

Daniel

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Spotify Premium Car Issues

I own a 2009 VW Jetta and constantly listen to my offline playlist, recently i have noticed that the audio from spotify does not come out of my right side passenger speaker. I use an AUX cable and have tried other phones with their default music play...

Newbie

I own a 2009 VW Jetta and constantly listen to my offline playlist, recently i have noticed that the audio from spotify does not come out of my right side passenger speaker. I use an AUX cable and ha...

Daniel

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

music is missing

I became a premium member for a few months now and all of a sudden I look and there are certain albums missing from certain groups. If I'm going to constantly lose albums I'm not paying for this anymore. I loved spotify but not anymore

Newbie

I became a premium member for a few months now and all of a sudden I look and there are certain albums missing from certain groups. If I'm going to constantly lose albums I'm not paying for this anym...

Daniel

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

riproduzione casuale

buongiorno a tutti. sono momentaneamente registrato con spotify free in attesa di premium. vorrei chiedere come mai quando apro un album mi dà la lista dei brani completa ma non posso selezionare un singolo brano a piacimento, mi dà solo riproduzione...

Newbie

buongiorno a tutti. sono momentaneamente registrato con spotify free in attesa di premium. vorrei chiedere come mai quando apro un album mi dà la lista dei brani completa ma non posso selezionare un ...

Daniel

Community Legend

1343 Views

1 replies

0 likes

  • 1343 Views
  • 1 replies
  • 0 likes