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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852115 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852115 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17668 Views
  • 3 replies
  • 0 likes
  • 17668 Views
  • 3 replies
  • 0 likes

Explicit on Shuffle/Edited in Album

For example, if I go to Childish Gambino and hit shuffle, I get songs with explicit lyrics. However if I go into an album, the song is then edited. It seems to happen specifically with the album Camp (i.e., the song Bonfire or Backpackers). I also no...

  • Newbie
  • For example, if I go to Childish Gambino and hit shuffle, I get songs with explicit lyrics.  However if I go into an album, the song is then edited.  It seems to happen specifically with th...
  • Joe
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Slow on new KitKat

My spotify got incredible slow after latest software update! Any suggestions?

  • Newbie
  • My spotify got incredible slow after latest software update! Any suggestions?
  • Joe
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Can't sync playlists, says device is full- definitely isn't!?

Ever since the new update or new spotfy app- whatever you want to call it was installed on my phone (Galaxy S3) I try to download playlists for offline mode and it instantly stops and says my device is full. It defenitely isn't though- theres 8g avai...

  • Casual Listener
  • Ever since the new update or new spotfy app- whatever you want to call it was installed on my phone (Galaxy S3) I try to download playlists for offline mode and it instantly stops and says my device ...
  • leeannesmith81
  • Newbie
  • 511 Views
  • 5 replies
  • 1 likes
  • 511 Views
  • 5 replies
  • 1 likes

galaxy ace

Am I being blackmailed into buying a new phone?Mario

  • Newbie
  • Am I being blackmailed into buying a new phone? Mario
  • Andrews32
  • Roadie
  • 187 Views
  • 2 replies
  • 0 likes
  • 187 Views
  • 2 replies
  • 0 likes

No sd-card support in android 4.4?

I have an Sony Xperia ZR which got an kitkat-update a few days ago. Everything seems fine except that Spotify no longer stores downloaded songs on the sd-card. The phone has only 4,6GB internal available memory, and around 1GB after I've installed th...

  • Casual Listener
  • I have an Sony Xperia ZR which got an kitkat-update a few days ago. Everything seems fine except that Spotify no longer stores downloaded songs on the sd-card.   The phone has only 4,6GB i...
  • erlingba
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Spotify update wifi bug - SG2 w/ solution

Spotify just ran an installer which handily deleted all my music from my phone and uninstalled the last one (bit crap, but oh well, guess there must be a good reason). Big problems on start up, my Samsung SG2 would not login via facebook. Would displ...

  • Newbie
  • Spotify just ran an installer which handily deleted all my music from my phone and uninstalled the last one (bit crap, but oh well, guess there must be a good reason).   Big problems on star...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Lost Playlist

I can't find my paylist after I tried to sync it to my phone, and Its not in recover playlist?

  • Newbie
  • I can't find my paylist after I tried to sync it to my phone, and Its not in recover playlist?
  • Joe
  • Community Legend
  • 111 Views
  • 2 replies
  • 0 likes
  • 111 Views
  • 2 replies
  • 0 likes

Files aren't available offline - Galaxy s4

Hi I have a Samsung Galaxy s4. Since all Android users were required to download the new Spotify app, none of my playlists are available offline. I am a premium user. So far, I've tried clearing the cache, power cycling the device, deleting the spoti...

  • Regular
  • Hi   I have a Samsung Galaxy s4. Since all Android users were required to download the new Spotify app, none of my playlists are available offline. I am a premium user.   So far, I'...
  • Joe
  • Community Legend
  • 319 Views
  • 2 replies
  • 0 likes
  • 319 Views
  • 2 replies
  • 0 likes

Meu período de test acabou antes de 30 dias

Olá, experimente o periodo de teste, ele deveria durar 30 dias, mas não durou, ele durou menos, como posso resolver? quero meus 30 dias

  • Newbie
  • Olá, experimente o periodo de teste, ele deveria durar 30 dias, mas não durou, ele durou menos, como posso resolver? quero meus 30 dias 😄
  • Joe
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Unable to upgrade Spotify

I have an active subscription to Spotify. When I start Spotify om ny HTC One I get a message that I need to upgrade. Fine. U click the Upgrade now button. However, since I am currently in Croatia I am told that the app is not available in my area.Thi...

  • Music Fan
  • I have an active subscription to Spotify. When I start Spotify om ny HTC One I get a message that I need to upgrade. Fine. U click the Upgrade now button. However, since I am currently in Croatia I a...
  • krispysam
  • Music Fan
  • 579 Views
  • 2 replies
  • 0 likes
  • upgrade abroad area availability
  • 579 Views
  • 2 replies
  • 0 likes

Solved!! Installation fails on HTC Wildfire S - Android 2.3.5

Description When I try to install the latest version of Spotify from the Playstore I get the message What are the steps you took to get to the error/issue? 1. Installed the app from the Google play store 2. When I opened the app I was advised that it...

  • Casual Listener
  • ...ompatible with this version" 4. Dowloaded SpotifyAndroid.apk 5. Uninstalled Spotify 6. Attempted to install from the "apk" file using "package installer" 7. When I opened the app I got a blank s...
  • Andrews32
  • Roadie
  • 3656 Views
  • 9 replies
  • 0 likes
  • 3656 Views
  • 9 replies
  • 0 likes

Drop Out

I am a Spotify Premium User. My mobile device is a HTC Liberty. Firmware: 2.1-update1 Software number 1.25.502.2 My Spotify Mobile for Android version is 0.5.1.15.g81977995 (0.8.3.608.g5049138e) I get stutter and dropout in my playback if some other ...

  • Newbie
  • I am a Spotify Premium User.   My mobile device is a HTC Liberty.   Firmware: 2.1-update1 Software number 1.25.502.2   My Spotify Mobile for Android version is 0.5.1.15.g...
  • polarspirit
  • Casual Listener
  • 770 Views
  • 7 replies
  • 0 likes
  • 770 Views
  • 7 replies
  • 0 likes

Transferring an Album from Google Play to Spotify

Recently purchased an Album not available on Spotify on Google Play. How can I transfer this album onto Spotify using a Samsung Galaxy S4? thanks

  • Newbie
  • Recently purchased an Album not available on Spotify on Google Play. How can I transfer this album onto Spotify using a Samsung Galaxy S4? thanks 🙂
  • Joe
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

No longer compatible with my device?

Coool -- Okay, so I bought Spotify Premium, and I was really happy listening to music on my phone (TMobile Prism). However, I downloaded to many songs on my device and it ate up all the space on my SD card ... I decided to uninstall the app instead o...

  • Casual Listener
  • Coool --    Okay, so I bought Spotify Premium, and I was really happy listening to music on my phone (TMobile Prism).  However, I downloaded to many songs on my device and it ate u...
  • Andrews32
  • Roadie
  • 3847 Views
  • 4 replies
  • 0 likes
  • 3847 Views
  • 4 replies
  • 0 likes

Cant update Spotify on my Samsung S5 (In UAE)

Hi, I did not update spotify app before going to UAE for business trip. Now I cant listening to it as google playstore does not allow me to update the app here in UAE. Feeling frustrated for not able to use it when I really needed to.

  • Casual Listener
  • Hi,    I did not update spotify app before going to UAE for business trip. Now I cant listening to it as google playstore does not allow me to update the app here in UAE.   Fee...
  • Joe
  • Community Legend
  • 505 Views
  • 5 replies
  • 0 likes
  • 505 Views
  • 5 replies
  • 0 likes

Can no longer sync with my desktop

Ever since the major update, my desktop no longer recognizes my phone under Devices. I have a Samsung S3, Spotify Music version 1.1.0.113 and a Mac, Spotify version 0.9.10.14.g578d350b It was working fine under the discontinued app, and the desktop i...

  • Regular
  • Ever since the major update, my desktop no longer recognizes my phone under Devices.   I have a Samsung S3, Spotify Music version 1.1.0.113 and a Mac, Spotify version 0.9.10.14.g578d3...
  • Peter__
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

playlist

I listen to Spotify on my laptop and also on a tablet. How do I get the same playlist from my laptop to my tablet? OR, is there a way to print out the songs in one of my playlist?

  • Casual Listener
  • I listen to Spotify on my laptop and also on a tablet.  How do I get the same playlist from my laptop to my tablet? OR, is there a way to print out the songs in one of my playlist?
  • Merik
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Solved!! Spotify downloads every song I add to my library

Hi, Every time I add a song to my library it automatically downloads to my phones memory. It does not happen to playlists though... Any idea how to turn this feature off? I do not want to have all songs available in offline mode.

  • Casual Listener
  • Hi,   Every time I add a song to my library it automatically downloads to my phones memory. It does not happen to playlists though...   Any idea how to turn this feature off? &n...
  • Jive0
  • Casual Listener
  • 437 Views
  • 2 replies
  • 0 likes
  • 437 Views
  • 2 replies
  • 0 likes

volume problem from s3 to car speakers via bluetooth

Hi. I've just started playing Spotify through the bluetooth in the car. When at a standstill it's great but when driving the volume on tracks goes down for a few seconds then back to back it was. This happens all the time and is VERY frustrating. Any...

  • Regular
  • Hi. I've just started playing Spotify through the bluetooth in the car. When at a standstill it's great but when driving the volume on tracks goes down for a few seconds then back to back it was. Thi...
  • katewoolly
  • Regular
  • 390 Views
  • 9 replies
  • 0 likes
  • 390 Views
  • 9 replies
  • 0 likes

Spotify Android; This item cannot be installed in your device's country [guernsey]

Hi, Since this morning my Spotify App is unavailable. It says that I have to upgrade it: "This version of Spotify is no longer supported. Please go to googlle Play and install the new version" So I go to google Play and try to upgrade it but it says ...

  • Newbie
  • Hi, Since this morning my Spotify App is unavailable. It says that I have to upgrade it: "This version of Spotify is no longer supported. Please go to googlle Play and install the new version" ...
  • Thevirex
  • Casual Listener
  • 933 Views
  • 3 replies
  • 0 likes
  • 933 Views
  • 3 replies
  • 0 likes