Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
390983 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Wondering why you cannot edit playlists (moving song order) on the android version of the app
Wondering why you cannot edit playlists (moving song order) on the android version of the app
Spotify Star
538 Views
1 replies
0 likes
Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb
Most tracks on playlist won't play offline on my moto android.Same with saved albums.I'm on premium free trial. Help? From nigeledwards-gb
Community Legend
471 Views
2 replies
0 likes
Hey there, I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the songs. How can i disable the "connect" function? I don't wan...
Hey there, I am using Connect both on my computer and my android (samsung galaxy s4 mini) and everytime i change the song on my computer it opens spotify on my mobile and starts playing the ...
Community Legend
592 Views
1 replies
0 likes
HiI have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and again list is empty. All devices in the same wifi netwo...
Hi I have problem with visibility of denon ceol n9 on the spotify connect list of devices. Sometimes denon is on the list. Sometimes i don't see any device. In a few minutes again on the list and ag...
Casual Listener
1931 Views
3 replies
0 likes
ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop en vice versa.ook op de desktop kan ik mijn afspeell...
ik heb een tablet van samsung. hierop staat spotify en deze synchroniseert niet met spotify of mijn imac desktop. dus de nieuwe afspeellijsten die ik op mijn tablet zet, komen nuiet op mijn desktop e...
1113 Views
0 replies
1 likes
Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on without a pc?
Hello Spotify Community! I have a bunch of songs om my phone that spotify does not have and I wonder if I somehow can import those songs to my spotify playlists via the phone the songs are saved on w...
Casual Listener
19374 Views
4 replies
0 likes
I have an amazon Fire TV android box. I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in strong signal. The sync browsing, and control all is working.. au...
I have an amazon Fire TV android box. I can download spotify connect app from the fireTV store and have the android app on my phone (nexus 4 lollipop 5.1). I have a decent fast wifi in...
Regular
1443 Views
4 replies
0 likes
I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the bluetotth connection is working. It just displays PAUSE.But ...
I am running Spotify on a ZTE Awe (N800) (Android 4.1.2) , but I see the same problem on an LG F3 and F6 (with 4.2) Spotify does not play any music in my car (Toyota Sienna) even though the ...
Community Legend
866 Views
4 replies
0 likes
I have tried everything, I have just gotten given this tablet from a friendI've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files..How can this really not been solved yet! I have yes tr...
I have tried everything, I have just gotten given this tablet from a friend I've done a clean install, I've restarted my tablet, I've even looked in File manager and deleted all the spotify files.. ...
Casual Listener
831 Views
3 replies
0 likes
Argh! Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local. Please help with this very difficult app! First, it suddenly could not play anything; no error messages to help. Then, I got it to re-download ...
Argh! Again, Spotify has forgotten where the music is on my phone, both downloaded from Spotify and local. Please help with this very difficult app! First, it suddenly could not pla...
Not applicable
1083 Views
7 replies
0 likes
so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it apparently doesnt count as an offline device when o...
so i use the wifi sync feature on my windows pc to sync local playlists to my android spotify app using the free version. now i've checked and made sure that i have 0 offline devices (even though it ...
Community Legend
11208 Views
6 replies
2 likes
Please, please help me do two things:1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and2. get the phone app to find my local music files that had been imported to the online ver of Spotify (and previousl...
Please, please help me do two things: 1. migrate my phone's Spotify music files from the phone's memory to the supplemental SD chip and 2. get the phone app to find my local music ...
Not applicable
723 Views
4 replies
0 likes
My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card.Anyone please.
My phone is almost out of memory from all the songs i saved. I hope we can put it in the sd card. Anyone please.
Community Legend
558 Views
1 replies
1 likes
Hello,Could anyone tell me why Spotify stops when I use another app sometimes ?As a new user, I'm really disappointed...Thanks.
Hello, Could anyone tell me why Spotify stops when I use another app sometimes ? As a new user, I'm really disappointed... Thanks.
Community Legend
535 Views
2 replies
0 likes
Hi, am seeking for a help as I dont know how to turn off shuffle play on my mobile phone. I got premium account for months, and really want to play songs in the orders of album. Please help!! Appreciated!!
Hi, am seeking for a help as I dont know how to turn off shuffle play on my mobile phone. I got premium account for months, and really want to play songs in the orders of album. ...
Newbie
2811 Views
3 replies
0 likes
Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "unset".I have an LG G3 running stock Android 5.0.Any...
Hey guys, since the latest update I consistently have to re-select the "random" and "repeat all" settings on the play screen, ending the app or restarting the phone results in these settings being "u...
366 Views
0 replies
0 likes
Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc.On a related note, the chance to assign specific subcategories to our playlists for e...
Just checked the "Browse" section from my Nexus 4, and every category has a broken subcategory menu: the only option under "Mood" is Mood, "Decades" is Decades, etc. On a related note, the chance to...
423 Views
0 replies
0 likes
This problem started a couple of weeks ago. In my two biggest playlists (about 1000 songs each) some songs won't sync. It only works when i go online and don't leave the home screen. When I enter one of the playlists and then go back to the home scre...
This problem started a couple of weeks ago. In my two biggest playlists (about 1000 songs each) some songs won't sync. It only works when i go online and don't leave the home screen. When I...
Roadie
518 Views
2 replies
0 likes
Hello, I see a lot of people using their smartphone or tablet to control their desktop installation of Spotify. However, I would like to do the opposite, and use my desktop or web client to control what's playing on my Samsung tablet (which is wallmo...
Hello, I see a lot of people using their smartphone or tablet to control their desktop installation of Spotify. However, I would like to do the opposite, and use my desktop or web client t...
Casual Listener
886 Views
2 replies
0 likes
Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi cuenta Free.!!! Los pagos se siguen realizando como...
Hola ! Yo tenía Spotify premium instalado en un móvil que fue robado! En mi nuevo móvil me instale Spotify Free, y cuando intento recuperar mi usuario y mi contraseña premio, Spotify me da los de mi ...
Spotify Star
466 Views
2 replies
0 likes
