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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391109 Views

545 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8176 Views

0 replies

7 likes

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Why can't I as a premium member download any songs/playlists onto my phone for offline listening?

I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message: "SYNCING ERROR: Offline syncing has stopped as there's no space left on this device." despit...

Regular

I have Spotify Premium, but for the past couple weeks everytime I've tried to download songs for offline listening on my Galaxy S5 I've received the message:    "SYNCING ERROR: Offline sy...

MichaelW

Community Legend

638 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't work..

I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already took my money out which blows... Any help?

Newbie

I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already too...

MattSuda

Spotify Star

899 Views

1 replies

0 likes

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  • 1 replies
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Got the Premium, can't make playlists available offline

I just signed up for the premium and have my 1st month free. But it will not let me make my playlists available offline or sync my android cell with it. I want to be able to listen without having to be connected to the internet. I also signed out of ...

Casual Listener

I just signed up for the premium and have my 1st month free.  But it will not let me make my playlists available offline or sync my android cell with it.  I want to be able to listen withou...

MattSuda

Spotify Star

534 Views

1 replies

0 likes

Account
Other
Premium
Subscription
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Spotify Sony Xperia Z, makes the volume go down and up, pausing music

Hi! Im having a delicate problem when using spotify.When i use the application i usually uses a headset and not just headphones.During the usage of the Spotify app my phones goes bonkers.Changes the volume from highest too lowest and vice versa.Pause...

Newbie

Hi! Im having a delicate problem when using spotify. When i use the application i usually uses a headset and not just headphones. During the usage of the Spotify app my phones goes bonkers. Chan...

OgulcanGngr

Newbie

2372 Views

2 replies

1 likes

  • 2372 Views
  • 2 replies
  • 1 likes

Imported local files are playing different vesion of the song

I performed the procedure to import my MP3 from the PC to the phone, but in the phone some of these songs are playing different versions of the imported one.For example, I imported the song Highway to Hell by AC/DC. When I play on the PC, the song is...

Newbie

I performed the procedure to import my MP3 from the PC to the phone, but in the phone some of these songs are playing different versions of the imported one. For example, I imported the song Hi...

Daniel

Community Legend

778 Views

1 replies

0 likes

different artist
local files
wrong version
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premium bugs!

I'm now experiencing a bug where my screen appears white and get the loading sign come up intermittently. Guys what's going on!? I shouldn't be getting this on a premium sub.

Newbie

I'm now experiencing a bug where my screen appears white and get the loading sign come up intermittently. Guys what's going on!? I shouldn't be getting this on a premium sub.

MattSuda

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
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Local Files are muted

Description My local files most of the time aren't producing sound, though Spotify seems to be attempting to play them as the slider progresses along the song normally. What seems weird about the issue to me is that some songs will play once, then be...

Newbie

Description My local files most of the time aren't producing sound, though Spotify seems to be attempting to play them as the slider progresses along the song normally. What seems weird a...

camillo75

Community Legend

702 Views

1 replies

0 likes

HTC One m8
local files
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Solved!! Use data in offline mode

Hey, I recently upgraded to premium and always turn on offline mode when I'm away from home. If I leave offline mode off and only play downloaded playlists will I use mobile data? I have sync via cellular data off btw

Visitor

Hey, I recently upgraded to premium and always turn on offline mode when I'm away from home. If I leave offline mode off and only play downloaded playlists will I use mobile data? I have sync via cel...

camillo75

Community Legend

1080 Views

3 replies

0 likes

  • 1080 Views
  • 3 replies
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Cannot play files from CD

When I got my new Galaxy in January, I already had Spotify Premium and everything worked fine on my laptop and my old iPod. However, once I switched to using my Galaxy, I could no longer play the songs in my playlists that were local files on my lapt...

Newbie

When I got my new Galaxy in January, I already had Spotify Premium and everything worked fine on my laptop and my old iPod. However, once I switched to using my Galaxy, I could no longer play the son...

349 Views

0 replies

0 likes

  • 349 Views
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Release Notes - Spotify for Android (2.0.0)

What's new in this version (2.0.0) New: Audio notifications on your phone won't stop the music. Improved: Zippier app startup, even with a poor connection.

Community Legend

  What's new in this version (2.0.0)   New: Audio notifications on your phone won't stop the music. Improved: Zippier app startup, even with a poor connection.

Peppschmier

Newbie

4028 Views

25 replies

1 likes

Android
Release Notes
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Downloading music on my Android LG70

It worked at first now it so slow. My external sd is in use, what am I doing wrong?What is the limf(?)button?

Newbie

It worked at first now it so slow. My external sd is in use, what am I doing wrong? What is the limf(?)button?

Daniel

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Getting Local Files on Anroid?

Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!

Newbie

Hey everyone, quick question! I was wondering if there was a way I could get my local files that are saved on my Android, not on my desktop onto Spotify? Thanks!

Daniel

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

HELP, offline playlists won't work overseas

I'm from the United States, and I've been a premium subscriber for quite some time. I have a Galaxy s2. I'm traveling in Spain for 5 weeks, and I was under the impression that my spotify offline would still work, but it doesn't. I cut my cell service...

Casual Listener

I'm from the United States, and I've been a premium subscriber for quite some time. I have a Galaxy s2. I'm traveling in Spain for 5 weeks, and I was under the impression that my spotify offline woul...

RobyT

Regular

1002 Views

4 replies

0 likes

  • 1002 Views
  • 4 replies
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Not bluetooth device with Spotify at Ford Fiesta 2015

A week ago Spotify reproduced without problems on my 2015 Ford Fiesta Sync, I'm premium and not detected now. Since the apk updated. I already uninstalled and delete vehicle information and my Samsung S5, and still detect.

Newbie

A week ago Spotify reproduced without problems on my 2015 Ford Fiesta Sync, I'm premium and not detected now. Since the apk updated. I already uninstalled and delete vehicle information and my Samsun...

Daniel

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
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Takes over full lockscreen - can't unlock!

The Spotify Android app puts its artwork all over the lockscreen on my Samsung S4 Mini. I have poor vision, and with the artwork there I can't see the keypad to unlock the phone. That means I can't use the phone or even stop Spotify - my only solutio...

Newbie

The Spotify Android app puts its artwork all over the lockscreen on my Samsung S4 Mini. I have poor vision, and with the artwork there I can't see the keypad to unlock the phone. That means I can't u...

Daniel

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
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Refusing to save to SD, playlists and songs that are deleted or hidden show up on app

So, the app is basically fubar. It refuses to save to SD, even though it has lots of space. I have deleted the app numerous times, rebooted phone, deleted cache, etc. Nothing works. Why can't you just make an app that works? Getting so fed up with th...

Casual Listener

So, the app is basically fubar.   It refuses to save to SD, even though it has lots of space. I have deleted the app numerous times, rebooted phone, deleted cache, etc. Nothing works. Why ca...

Daniel

Community Legend

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Plays all songs in queue before skipping to selection

Hi all! I've been having this problem for about a week now but it seems to be getting progressively worse. If I'm playing a song and want to skip to another father down the queue, snippets of all the songs in between will play before finally settling...

Newbie

Hi all! I've been having this problem for about a week now but it seems to be getting progressively worse. If I'm playing a song and want to skip to another father down the queue, snippets of all the...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Visualizations

Has anyone found a visualization program that works with Spotify? I know most will pulse to the music but skip/ forward and backward song controls never work...

Casual Listener

Has anyone found a visualization program that works with Spotify? I know most will pulse to the music but skip/ forward and backward song controls never work...

Meenchie82

Casual Listener

690 Views

2 replies

0 likes

  • 690 Views
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HELP - deleted songs!!!

Hi guys. Hope someone can help. So I was setting up a play queue and was removing songs from the queue that I didn't want in there. HOWEVER I was actually removing them from my phone ("Remove from Music") rather than the queue. Only discovered this a...

Newbie

Hi guys. Hope someone can help.   So I was setting up a play queue and was removing songs from the queue that I didn't want in there. HOWEVER I was actually removing them from my phone ("Rem...

Daniel

Community Legend

702 Views

1 replies

0 likes

Android
deleted
Help
songs
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  • 0 likes