Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
391781 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common problems:1) Music plays only for ~15 / 20 sec when screen is locked2) in application play/pa...
Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common proble...
Casual Listener
1164 Views
3 replies
0 likes
I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But when I try for my phone it says "this song is not ava...
I was wondering if there is anyway to synch my music from my computer on my phone. When I synch it to my computer I can only play the music from there. I can even download it for offline mode. But wh...
Spotify Star
355 Views
1 replies
0 likes
Hi! I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matter if i download the song for offline mode, the problem stil ex...
Hi! I have some trouble with my spotify app on my android (but not on my computer, spotify works super there). While playing a song the track stops after 20-30 sec, always. It dosent matte...
Casual Listener
363 Views
1 replies
0 likes
How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will start playing on my phone. I want to stop this con...
How do I get rid of the syncing from my laptop to my Android phone? I don't want my laptop to play the same music as it does on my phone. I can be in class listening to music on my laptop and it will...
Community Legend
656 Views
1 replies
0 likes
I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on your device? I'm saying because I'm pretty sure that the f...
I apologize if this has been previously addressed, I have searched around, but how about adding an info feature showing number of offline songs and amount of space being used by that music on yo...
250 Views
0 replies
0 likes
It seems that every annoyance is solved by upgrading to premium. I was open to upgrading to premium when I downloaded Spotify to give it a try. But it seems like the free version is intentionally annoying just to suck people into subscribing. I'm afr...
It seems that every annoyance is solved by upgrading to premium. I was open to upgrading to premium when I downloaded Spotify to give it a try. But it seems like the free version is inten...
268 Views
0 replies
1 likes
How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any updates/downloads and keeps bugging me ever 30 seconds ...
How do i move the app to the sd card, iv moved the music across but for some reason my phone is counting the music saved on the sd card in the total phone memory stopping my phone from doing any upda...
Casual Listener
424 Views
2 replies
0 likes
Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tracks are played on my PC. It happens almost all times, that my Smartphone s...
Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tr...
Casual Listener
574 Views
2 replies
0 likes
I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me
I have a Sony z3 and a vsx2021 av receiver von Pioneer. Spotify doesen't Play music over WLAN other musicplayer do over throw. I also can find my vsx with the Pioneer app can somebody help me
375 Views
0 replies
0 likes
Hi,when I open spotify, it loads Browse menu too slowly and also it slows down my phone. In addition to these, sometimes it crashes while a song is loading. I have already reinstalled the application but the problem isn't solved.Please solve this pro...
Hi, when I open spotify, it loads Browse menu too slowly and also it slows down my phone. In addition to these, sometimes it crashes while a song is loading. I have already reinstalled the applica...
331 Views
0 replies
0 likes
I was trying to add a song to my saved songs list on my phone and out of nowhere, all my saved songs dissapered exept for the one I had just added. However they are all still saved on the desktop version of spotify. How can I sync them all back to my...
I was trying to add a song to my saved songs list on my phone and out of nowhere, all my saved songs dissapered exept for the one I had just added. However they are all still saved on the desktop ver...
Spotify Star
644 Views
3 replies
0 likes
Spotify simply doesn't work through the stereo. The auxilary cable works with spotify but for some reason the usb doesn't.I have USB debugging enabled. i have the song playing. i have tried turning it off and on again. i have made sure that the stere...
Spotify simply doesn't work through the stereo. The auxilary cable works with spotify but for some reason the usb doesn't. I have USB debugging enabled. i have the song playing. i have tried turni...
477 Views
0 replies
0 likes
My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists on my phone. Is there a way to transfer those albums...
My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists o...
Spotify Star
4525 Views
11 replies
0 likes
I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium expired. Can someone please tell me what's going o...
I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium...
Community Legend
350 Views
1 replies
0 likes
ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't ..firstly the app is soooo slow to load and sort itself out these days..secondly the album i had tried to save offline an...
ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't 😞 ..firstly the app is soooo slow to load and sort itself out these ...
Not applicable
755 Views
7 replies
0 likes
when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?
when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?
Community Legend
366 Views
1 replies
0 likes
On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...! Can you believe it, every time you restart yor telephone Spotify TAKE OVER THE WHOLE SCREE and deman that you sign into Spotify. And the...
On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...! Can you believe it, every time you restart yor telephone Spotify TAKE OVER...
Community Legend
826 Views
1 replies
0 likes
Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the music and no sound is coming out of the song I'm playi...
Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the mus...
Community Legend
1056 Views
1 replies
0 likes
Spotify on Android still pauses for notification even after the latest update. How can I fix this?
Spotify on Android still pauses for notification even after the latest update. How can I fix this?
Community Legend
1204 Views
4 replies
2 likes
Description I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already spended it ). So when using Spotify without a internet connec...
Description I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already...
Community Legend
681 Views
3 replies
0 likes
