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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391924 Views

545 replies

35 likes

Account
Free
  • 391924 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8236 Views

0 replies

7 likes

  • 8236 Views
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  • 7 likes

Solved!! Unfortunately, Spotify has stopped, no offered solutions have fixed it. please help!

Hi, I use spotify premium. About 5 days ago I was using spotify and it suddenly stopped working (it froze my phone and I had to take the battery out to turn it back on because nothing worked, not even holding the power button for 30 seconds). Ever si...

Casual Listener

Hi, I use spotify premium. About 5 days ago I was using spotify and it suddenly stopped working (it froze my phone and I had to take the battery out to turn it back on because nothing worked, not eve...

Daniel

Community Legend

1639 Views

3 replies

0 likes

  • 1639 Views
  • 3 replies
  • 0 likes

Spotify and S5

I just purchased a 32gig SD card for my Galaxy S5. I have some Beatles music that I want to listen to on my phone mixed in with my playlist through Spotify but I cannot seem to get Spotify to play it; I keep getting the message "This song is not avai...

Casual Listener

I just purchased a 32gig SD card for my Galaxy S5.  I have some Beatles music that I want to listen to on my phone mixed in with my playlist through Spotify but I cannot seem to get Spotify to p...

alf120345

Casual Listener

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Samsung s4 spotify not working offline on memory card

I have an s4 and the internal memory is full, so I've put in a 16g memory card. I can get my spotify songs onto it but when I download them to listen offline they load back onto the phone memory. Does anyone know how to download and listen offline fr...

Casual Listener

I have an s4 and the internal memory is full, so I've put in a 16g memory card. I can get my spotify songs onto it but when I download them to listen offline they load back onto the phone memory. Doe...

Daniel

Community Legend

606 Views

3 replies

0 likes

  • 606 Views
  • 3 replies
  • 0 likes

Son haché et coupé en 4G !

Bonne application, mais gros problème le son est haché et saccadé en 4G / H+ / 3G+. Pas moyen d'écouter une musique sans coupure à moins de mettre le chargement en pause et de le reprendre. Je précise que: j'utilise spotify en gratuit avec la plus fa...

Casual Listener

Bonne application, mais gros problème le son est haché et saccadé en 4G / H+ / 3G+. Pas moyen d'écouter une musique sans coupure à moins de mettre le chargement en pause et de le reprendre. Je précis...

Daniel

Community Legend

3797 Views

5 replies

0 likes

4G
streaming quality
  • 3797 Views
  • 5 replies
  • 0 likes

New Widget Idea?

Hello everyone, I was looking through the Widgets on my Samsung Galaxy S5 and realized that there was a Spotify one, however, it appears to be lacking when the app is not running. I think that it should show something instead of being completely blan...

Regular

Hello everyone, I was looking through the Widgets on my Samsung Galaxy S5 and realized that there was a Spotify one, however, it appears to be lacking when the app is not running. I think that...

Daniel

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

No sound while playing, tons of bugs, poor UI, the list goes on ....

I'm trying Spotify premium right now and have found many many operational issues after only one day. I like the concept of Spotify but the execution is absolutely horrible. I'm probably not going to continue with my subscription due to the many bugs ...

Newbie

I'm trying Spotify premium right now and have found many many operational issues after only one day.  I like the concept of Spotify but the execution is absolutely horrible.   I'm probably ...

camillo75

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Can't play any song AT ALL please help!

Please help me out, i can see the songs but their names just stay opaque & won't allow me to play any of em at all.

Casual Listener

Please help me out, i can see the songs but their names just stay opaque & won't allow me to play any of em at all.

alucardaft89

Casual Listener

2314 Views

6 replies

0 likes

  • 2314 Views
  • 6 replies
  • 0 likes

Spotify Connect taking over my phone

Hi folks, got a bizarre issue. I'm listening to music on my Anroid Nexus 5, minding my own business. Suddenly the music changes to something else I have never listened to, and informs me I am controlling 'gti9195', which a Google suggests is a Samsun...

Regular

Hi folks, got a bizarre issue.   I'm listening to music on my Anroid Nexus 5, minding my own business.  Suddenly the music changes to something else I have never listened to, and inform...

camillo75

Community Legend

1159 Views

6 replies

0 likes

  • 1159 Views
  • 6 replies
  • 0 likes

Spotify player interrupts with strange sounds

Hey Guys, since a few days now my Spotify Android App makes strange sounds. It is deffenetly the Spotify App, becuase I tried different Speakers / Headphones and diffferent other Music Apps. I have an OnePlus One running Android L (5.0.2) based on cm...

Regular

Hey Guys, since a few days now my Spotify Android App makes strange sounds. It is deffenetly the Spotify App, becuase I tried different Speakers / Headphones and diffferent other Music Apps. I ha...

AaronSchneider

Regular

2416 Views

12 replies

0 likes

  • 2416 Views
  • 12 replies
  • 0 likes

mobile app switches off offline mode and deletes all the downloaded music

The app reset the offline mode setting of my playlists and saved albums & songs so then I had to turn it on and re-download again all my music. It's the second time it happens in a month. It's really annoying. I'm a Premium user. LG Nexus 5 Android 5...

Casual Listener

The app reset the offline mode setting of my playlists and saved albums & songs so then I had to turn it on and re-download again all my music.   It's the second time it happens in a mon...

andreat

Casual Listener

784 Views

2 replies

0 likes

delete music
offline mode
  • 784 Views
  • 2 replies
  • 0 likes

Emotion ui 2.3 lockscreen controls

The lockscreen controls are not available with huawei's emotion ui. I only get the controls if I disable the huawei lockscreen (and even then the album cover will not display on the screen). But if I do that I won't get any lockscreenwidgets etc. I t...

Casual Listener

The lockscreen controls are not available with huawei's emotion ui. I only get the controls if I disable the huawei lockscreen (and even then the album cover will not display on the screen). But if I...

Daniel

Community Legend

8387 Views

4 replies

0 likes

Android
Android 4.4.2
emotion ui
emui
honor
huawei
Lockscreen control
  • 8387 Views
  • 4 replies
  • 0 likes

Spotify keine internetverbindung mit meinem Handy

Hallo, ich habe einen Premiumaccount. Mein Handy (Motorola 3G) kann jedoch nicht auf Spotify zugreifen. WLAN ist kein Problem, dass funktioniert. Sobald ich aber unterwegs bin ist keine Verbindung zu Spotify möglich. Wenn ich einen Titel suche steht ...

Newbie

Hallo, ich habe einen Premiumaccount. Mein Handy (Motorola 3G) kann jedoch nicht auf Spotify zugreifen. WLAN ist kein Problem, dass funktioniert. Sobald ich aber unterwegs bin ist keine Verbindung ...

Daniel

Community Legend

1033 Views

1 replies

0 likes

  • 1033 Views
  • 1 replies
  • 0 likes

Solved!! artists and songs disappeared from android

Hi there I am using Spotify on my Samsung Galaxy S3 (Android 4.3) for more than a year now without any problems. However about two weeks ago, all albums and songs disappeared from my collection. The artists also disappeared except for two, but when I...

Casual Listener

Hi there   I am using Spotify on my Samsung Galaxy S3 (Android 4.3) for more than a year now without any problems. However about two weeks ago, all albums and songs disappeared from my colle...

Daniel

Community Legend

758 Views

3 replies

0 likes

  • 758 Views
  • 3 replies
  • 0 likes

Which headphones for controlling spotify

Hi, would you recommend some headphones for nexus 5 with android to controll spotyfiy ? sound level and switching songs? would that work ? http://allegro.pl/sluchawki-dokanalowe-klipsch-image-s4a-gw-w-wa-i4961023216.htmlhttp://www.amazon.com/Samsung-...

Regular

Hi, would you recommend some headphones for nexus 5 with android to controll spotyfiy ? sound level and switching songs? would that work ?  http://allegro.pl/sluchawki-dokanalowe-klipsch-image-s...

Daniel

Community Legend

1016 Views

1 replies

0 likes

  • 1016 Views
  • 1 replies
  • 0 likes

Brani suggeriti

Perchè se cerco di ascoltare un album di recente uscita, mi costringe ad ascoltare brani suggeriti? Mi fa sentire 2 o 3 brani dell'album scelto, poi parte un brano suggerito, lo salto, torno all'album, poi parte di nuovo brano suggerito, poi si torna...

Visitor

Perchè se cerco di ascoltare un album di recente uscita, mi costringe ad ascoltare brani suggeriti?   Mi fa sentire 2 o 3 brani dell'album scelto, poi parte un brano suggerito, lo salto, tor...

Daniel

Community Legend

3556 Views

1 replies

2 likes

  • 3556 Views
  • 1 replies
  • 2 likes

Equalizer is broken

My spotify equalizer doesn't react to any commands. It's on the latest setting that I set

Casual Listener

My spotify equalizer doesn't react to any commands. It's on the latest setting that I set

Daniel

Community Legend

757 Views

3 replies

0 likes

  • 757 Views
  • 3 replies
  • 0 likes

won't finish the install from android app store

I have used it a lot, then the other day all **bleep** was grey and wouldn't start. So I uninstalled it and when I was about to reinstall it spotify just loading the install meter but never finished. I have searched in file manager but I can't find a...

Newbie

I have used it a lot, then the other day all **bleep** was grey and wouldn't start. So I uninstalled it and when I was about to reinstall it spotify just loading the install meter but never finished....

Daniel

Community Legend

7677 Views

1 replies

0 likes

  • 7677 Views
  • 1 replies
  • 0 likes

Spotify works only when is wifi conected samsung galaxy s3 LTE

Hi I have premium wersion spotify on my Samsung galaxy s3 LTE and applicaton work only when is wifi conected on Lte app is crash always, music plays 20 s and stop. I cant tap next song and pause i cant do anything... i try reinstall app and change in...

Casual Listener

Hi  I have premium wersion spotify on my Samsung galaxy s3 LTE and applicaton work only when is wifi conected on Lte app is crash always, music plays 20 s and stop. I cant tap next song and pau...

Daniel

Community Legend

1455 Views

5 replies

0 likes

  • 1455 Views
  • 5 replies
  • 0 likes

stops playing mid track

I have read your tech page about catch reinstalling and did battery thing to I have a Samsung galaxy light just got it two days ago. I have plenty of memory and am on Wi-Fi at home so I think theres a bug in the program.

Newbie

I have read your tech page about catch reinstalling and did battery thing to I have a Samsung galaxy light just got it two days ago. I have plenty of memory and am on Wi-Fi at home so I think theres ...

Daniel

Community Legend

602 Views

1 replies

0 likes

Android 4.4.2
stops playing
  • 602 Views
  • 1 replies
  • 0 likes

No more Spotify App for Galaxy Tab GT-P1000

Which Spotify App version is the last one that works for this Galaxy Tab and where can i get it?

Casual Listener

Which Spotify App version is the last one that works for this Galaxy Tab and where can i get it?

liftwartbertl

Casual Listener

1060 Views

4 replies

0 likes

  • 1060 Views
  • 4 replies
  • 0 likes