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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392568 Views

545 replies

35 likes

Account
Free
  • 392568 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8264 Views

0 replies

7 likes

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Spotify doesn't open properly and I only see the spotify logo in the left corner

DescriptionSince a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed completely over the taskmanager) I only see the logo ...

Regular

Description Since a few days the spotify app for my android (HTC one m8) doesn't work the most time. After I reboot the phone it works from time to time. But later when i reopen it (when its closed ...

Daniel

Community Legend

5700 Views

11 replies

1 likes

  • 5700 Views
  • 11 replies
  • 1 likes

2G/3G sync option Missing (Android Sony Xperia Z2)

My Sync over 2G/3G option is missing in the settings? Why? How can i get this back without loosing any downloaded songs?

Casual Listener

My Sync over 2G/3G option is missing in the settings?   Why?   How can i get this back without loosing any downloaded songs?    

FrozenTundraUK

Casual Listener

1345 Views

2 replies

0 likes

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  • 2 replies
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[Bug] BlueTooth Track Information Incorrect When Play Starts Via BlueTooth

I've noticed an issue with the BlueTooth track information when using my phone in my car. If I have my car start Spotify playback, Spotify wil play from the correct song / position. It will send the track information for this song. However, as it con...

Regular

I've noticed an issue with the BlueTooth track information when using my phone in my car.   If I have my car start Spotify playback, Spotify wil play from the correct song / position. It wil...

Daniel

Community Legend

2116 Views

2 replies

0 likes

bug
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Solved!! Playlists don't completely download..

For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II. In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to download. I have to start the playlist to play and it downloads as ...

Casual Listener

For some reason, my Spotify is stuck in waiting to download on my Samsung Galaxy II.  In the past, it downloaded and showed it being done in percetages. Now it simply shows waiting to ...

saif99

Newbie

9455 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Solved!! Please Help.

Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a Samsung Galaxy Tab 7.7. As of November 19, 2014.

Casual Listener

Spotify, after the update, is suffering from errors. One of which is, i can no longer save the new (or old) songs of the artists i follow, previously or recently. Please fix this issue. I am using a ...

BorgyBollozos

Casual Listener

665 Views

4 replies

0 likes

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  • 0 likes

[BUG][ANDROID 5] Bluetooth not sending track info

I upgraded my Nexus 5 to the factory image provided on the android developer portal and noticed that you guys have a regression bug. Bluetooth is not sending track information. Device: Nexus 5 Android Version: 5.0 (Lollipop) Spotify Version: latest r...

Casual Listener

I upgraded my Nexus 5 to the factory image provided on the android developer portal and noticed that you guys have a regression bug.   Bluetooth is not sending track information.   ...

GabrielSiqueira

Casual Listener

1543 Views

3 replies

0 likes

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  • 3 replies
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Data file keeps growing

Hello , On my android i have a few playlist that i can use offline. The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB. Its all spotify data because i only use my sd card for spotify. I see somtimes that the app download ...

Roadie

Hello ,   On my android i have a few playlist that i can use offline.   The frre space on my SD card was 10 GB. After one week the free space is 8.9 GB.   Its all spotify...

thai2000

Roadie

1881 Views

8 replies

0 likes

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  • 8 replies
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Qualcomm Allplay device not showing up in Spotify Connect

I recently bought the following Wifi connected speaker device by Medion using Qualcomm's Allplay technology see: http://aldi.medion.com/md83867/be_nl/?refPage=aldi What I understood is this Allplay technology has been Spotify Connect certified see: h...

Newbie

I recently bought the following Wifi connected speaker device by Medion using Qualcomm's Allplay technology see: http://aldi.medion.com/md83867/be_nl/?refPage=aldi What I understood is this Al...

Daniel

Community Legend

2775 Views

1 replies

0 likes

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  • 1 replies
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Xperia Z3 Compact and saving to Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card

Ok, I have tried *everything possible* to get Spotify to save to my Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card. I've searched the forums no-end to get it working. I have formatted the card via the phone, cleared the cache/data from Spot...

Music Fan

Ok, I have tried *everything possible* to get Spotify to save to my Samsung Grade 1 Class 10 64GB Evo Micro SDHC Memory Card. I've searched the forums no-end to get it working.   I have...

Daniel

Community Legend

931 Views

1 replies

0 likes

evo
Samsung
sd card
sdhc
Xperia
z3 compact
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Can sync some local mp3s, but not all

So, I have some local mp3s on my desktop that I added to a playlist and synced to my HTC One M8. My problem is that some of these MP3s synced, and some didn't and just say pending. I've confirmed with mutliple different programs that these MP3s are v...

Regular

So, I have some local mp3s on my desktop that I added to a playlist and synced to my HTC One M8. My problem is that some of these MP3s synced, and some didn't and just say pending. I've confirmed wit...

Daniel

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

spotify crashes when using 3g connection

Hi,guys! I'm having a problem with spotify when I'm using my 3g connection. It just doesn't work,keeps crashing all the time . It keeps saying that I'm offline ,even though I'm not. Meanwhile,all my apps are working just fine: youtube,my browser,my o...

Casual Listener

Hi,guys! I'm having a problem with spotify when I'm using my 3g connection. It just doesn't work,keeps crashing all the time . It keeps saying that I'm offline ,even though I'm not. Meanwhile,all m...

Daniel

Community Legend

694 Views

6 replies

0 likes

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  • 6 replies
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Some of my local files doesnt sync to my phone

Hello! I have a couple of local files on my computer that I want to sync to my phone but some of the songs doesnt sync. I put the songs in a list on my computer then i download the playlist on my phone as i am connected to the same wifi-network on bo...

Casual Listener

Hello!   I have a couple of local files on my computer that I want to sync to my phone but some of the songs doesnt sync.   I put the songs in a list on my computer then i download ...

Daniel

Community Legend

1283 Views

6 replies

0 likes

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  • 6 replies
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Nexus 5 Android 5.0 OTA Volume Toggle Issue

Nexus 5 stock, not rooted, running build LRX210. When I'm playing music on spotify, toggling the volume up/down via the volume rocker only allows me to control my phone's media volume. In order to control the notification/vibrate settings of the phon...

Newbie

Nexus 5 stock, not rooted, running build LRX210.  When I'm playing music on spotify, toggling the volume up/down via the volume rocker only allows me to control my phone's media volume.  In...

Daniel

Community Legend

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
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Automatic downloading of songs/albums

Hi there, I have a problem with my mothers smartphone regarding downloading songs/albums on Spotify. You see, she is logged in on my Premium account and I have saved some of my favourite albums there. But the problem is now that her phone is trying t...

Newbie

Hi there,   I have a problem with my mothers smartphone regarding downloading songs/albums on Spotify. You see, she is logged in on my Premium account and I have saved some of my favourite...

Daniel

Community Legend

3627 Views

2 replies

0 likes

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Spotify starts playing on my Android device without prompt

For about a month I have been having problems with my Spotify Premium account. I am a fitness instructor and I use spotify for my playlists in my classes. I also use Spotify for personal music consumption, and have a tons of music downloaded to my ph...

Music Fan

For about a month I have been having problems with my Spotify Premium account. I am a fitness instructor and I use spotify for my playlists in my classes. I also use Spotify for personal music consum...

Daniel

Community Legend

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
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Same track, different version, from different album/EP not syncing unlinked tracks

I have one standard length album in a playlist from a certain band. They released an acoustic EP the other day which is not on Spotify at the moment. I imported this EP into my library, put these tracks into my playlist and unlinked them on the Deskt...

Regular

I have one standard length album in a playlist from a certain band. They released an acoustic EP the other day which is not on Spotify at the moment. I imported this EP into my library, put...

Daniel

Community Legend

2442 Views

1 replies

1 likes

  • 2442 Views
  • 1 replies
  • 1 likes

Problems with spotify on the samsung phone

Hi, I have really annoying problem with Spotify on my phone. Recently whenever I try to open Spotify on my phone it shows: "Unfortunately, Spotify has stopped". Tried everything: restarting phone, unistalling/installing application....Nothing works. ...

Newbie

Hi,   I have really annoying problem with Spotify on my phone. Recently whenever I try to open Spotify on my phone it shows: "Unfortunately, Spotify has stopped". Tried everything: restartin...

Daniel

Community Legend

448 Views

1 replies

0 likes

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  • 1 replies
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eliminare account

Come faccio ad eliminare il mio account???...ho cercato in tutti i modo ma nn riesco..AIUTATEMIIII

Visitor

Come faccio ad eliminare il mio account???...ho cercato in tutti i modo ma nn riesco..AIUTATEMIIII

Daniel

Community Legend

1193 Views

4 replies

0 likes

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  • 4 replies
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Spotify won't play! Xperia z2 tablet issue. Android 4.4.4

Spotify won't play any tracks. It plays for a split second then pauses itself. I've unistalled and reinstalled which hasn't worked, any ideas?

Casual Listener

Spotify won't play any tracks. It plays for a split second then pauses itself. I've unistalled and reinstalled which hasn't worked, any ideas? 

Daniel

Community Legend

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes