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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394048 Views

546 replies

35 likes

Account
Free
  • 394048 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8364 Views

0 replies

7 likes

  • 8364 Views
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Solved!! Samsung Galaxy s3 Vibrating to music!

Hi Guys, I've got a strange problem with spotify on my Galaxy s3. When music is playing in spotify, it seems to be linked to the vibration function of the phone because it vibrates in time with music. Now at first I thought it was just vibration from...

Casual Listener

Hi Guys,   I've got a strange problem with spotify on my Galaxy s3. When music is playing in spotify, it seems to be linked to the vibration function of the phone because it vibrates in time...

Joe

Community Legend

63537 Views

16 replies

2 likes

  • 63537 Views
  • 16 replies
  • 2 likes

Spotify Connect: Android <> Mac cannot find each other

I have Spotify running on my Android phone and my MacBook Pro, both on the latest version. My Android device does not show my Mac (or any other devices) under the Connect tab. I have a Premium account and both devices are connected to the same Wi-Fi ...

Newbie

I have Spotify running on my Android phone and my MacBook Pro, both on the latest version.  My Android device does not show my Mac (or any other devices) under the Connect tab.     ...

Joe

Community Legend

954 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Crashing

Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsung Galaxy S5 with android version 4.4.2. Any ideas ...

Newbie

Every time I try to open up the Spotify it crashes and says ''Unfortunately, Spotify has stopped.'' I've reported this error and tried re-downloading the app but nothing seems to help... I have Samsu...

Joe

Community Legend

1003 Views

1 replies

0 likes

  • 1003 Views
  • 1 replies
  • 0 likes

Constant message saying unable to sync as no available space on device

Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with no change. Spare capacity of 8.2Gb. Please help be...

Newbie

Samsung Galaxy S3 fine until recent security update in June. Now will only download about 300No. tracks from original list before coming up with this message. Uninstalled and tried over and over with...

Joe

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

2 Android devices have stuttering playback on WIFI when screen is off

I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" the wifi power when idling, and my signal at the time...

Regular

I have a Galaxy S4 (ver 4.4, 5ghz N) and an older HTC Incredible 2 (ver. 2.3, 2.4ghz N). I recently had an issue where my S4 was sputtering once the screen was turned off. I know Android "relaxes" th...

marriedgeek

Regular

961 Views

2 replies

0 likes

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  • 2 replies
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Local files from computer will not sync

Hello, After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloaded, but now nothing is working. I have checked my firewall se...

Casual Listener

Hello,   After searching around and trying multiple fresh installs nothing seems to be working. I used to have no problem just dragging a local file on my pc and it going to my phone downloa...

Joe

Community Legend

363 Views

2 replies

0 likes

  • 363 Views
  • 2 replies
  • 0 likes

Solved!! Facebook

Is it possible to Stop using Facebook with Spotify and if so how to do so

Casual Listener

Is it possible to Stop using Facebook with Spotify and if so how to do so

Joe

Community Legend

948 Views

1 replies

0 likes

  • 948 Views
  • 1 replies
  • 0 likes

Solved!! New 64GB SD Card gets filled almost instantly by Spotify

So I bought a new 64GB Samsung brand card for my Galaxy 3 for the sole purpose of giving spotify a place to shove music. After syncing about 12 tracks it goes from showing 61GB free on my PC to zero. There is still plenty of space on the device, and ...

Gig Goer

So I bought a new 64GB Samsung brand card for my Galaxy 3 for the sole purpose of giving spotify a place to shove music.  After syncing about 12 tracks it goes from showing 61GB free on my PC to...

Joe

Community Legend

4261 Views

13 replies

0 likes

  • 4261 Views
  • 13 replies
  • 0 likes

Solved!! show offline content without having to enable offline mode

I know this was in one of the previuse versions of the mobile app, but I cant seem to find it anymore. Sometimes I just want to listin to all the music I downloded and not all my saved music, so I do not have to use my phones data while im not on wi-...

Music Fan

I know this was in one of the previuse versions of the mobile app, but I cant seem to find it anymore. Sometimes I just want to listin to all the music I downloded and not all my saved music, so I do...

Joe

Community Legend

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes

spotify no internet connection on wifi

whenever i connect to my wifi there's always an error: no internet connection available. i tried opening other apps but they're working fine on my wifi. i tried running speed test on my phone and its all fine. on mobile data, i am not having this err...

Newbie

whenever i connect to my wifi there's always an error: no internet connection available. i tried opening other apps but they're working fine on my wifi. i tried running speed test on my phone and its...

Peter__

Community Legend

1091 Views

2 replies

1 likes

  • 1091 Views
  • 2 replies
  • 1 likes

Andriod 4.1 email issues

Purchased a Smartphone, running ndroid 4.1. Created an email acct for netzero by ADDING email acct (Settings\Email\Add Account). The email acct created and I am guessing Andriod uses its software to run the email since I downloaded nothing; ie an App...

Casual Listener

Purchased a Smartphone, running ndroid 4.1.  Created an email acct for netzero by ADDING email acct (Settings\Email\Add Account).  The email acct created and I am guessing Andriod uses its ...

Joe

Community Legend

571 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Adding local files to my music

Hi! Recently i learned how to add local files to spotify on Android but I have all my music in my music and this sync way only allows me to add local files to a playlist. How do I add it to my music, can I? Thank you!

Newbie

Hi! Recently i learned how to add local files to spotify on Android but I have all my music in my music and this sync way only allows me to add local files to a playlist. How do I add it to my music,...

Joe

Community Legend

837 Views

1 replies

0 likes

  • 837 Views
  • 1 replies
  • 0 likes

Downloaded songs aren't recognised on SD Card...

I've been having problems over the last week with the new update of Spotify, and having just switched to using an SD Card in my phone. The app keeps crashing/freezing, and I keep having to format the card, delete the app cache, and download all my pl...

Casual Listener

I've been having problems over the last week with the new update of Spotify, and having just switched to using an SD Card in my phone.    The app keeps crashing/freezing, and I keep hav...

Joe

Community Legend

681 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Sound disappeared

I recently downloaded Spotify for my Android device (HTC One X). I have a premium subscription and it all worked perfectly fine at first. But then suddenly when I tried to open the app again there was no sound. There is sound from all the other appli...

Casual Listener

I recently downloaded Spotify for my Android device (HTC One X). I have a premium subscription and it all worked perfectly fine at first. But then suddenly when I tried to open the app again there wa...

GuruMeditation

Newbie

14724 Views

23 replies

0 likes

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  • 23 replies
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Spotify won't play at all

Everytime i click on a song it immediately pauses and refuses to let me play it. Any Ideas?

Casual Listener

Everytime i click on a song it immediately pauses and refuses to let me play it. Any Ideas?

Joe

Community Legend

433 Views

2 replies

0 likes

  • 433 Views
  • 2 replies
  • 0 likes

My personal music on playlists on my android

My music, that spotify added to my library, when put on a playlist will not play on my phone even though that playlist is downloaded on said device. I have a Galaxy S III.

Casual Listener

My music, that spotify added to my library, when put on a playlist will not play on my phone even though that playlist is downloaded on said device. I have a Galaxy S III.

Joe

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Offline mode not working.

I downloaded the new spotify app and now when I want to listen offline like in my car it says please go online now to confirm. I have no idea what that means. I went to the site but there's nothing there that lets me confirm. I pay the 10$ a month to...

Newbie

I downloaded the new spotify app and now when I want to listen offline like in my car it says please go online now to confirm. I have no idea what that means. I went to the site but there's nothing t...

Joe

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Battery life

Please minimal effect on battery life

Regular

Please minimal effect on battery life

FranciscFerna

Regular

665 Views

4 replies

0 likes

  • 665 Views
  • 4 replies
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What is ad.bnk and hulkscrobble.bnk?

I have these as well as about 10 more that are taking up space on my phone. I don't understand what any of these mean. I don't want to delete them until I have an idea as to what they are. Please help. Thank you!

Newbie

I have these as well as about 10 more that are taking up space on my phone. I don't understand what any of these mean. I don't want to delete them until I have an idea as to what they are. Please h...

Merik

Community Legend

1024 Views

2 replies

0 likes

  • 1024 Views
  • 2 replies
  • 0 likes

Bug with Last.FM username field

Since I can't seem to find a Bug thread (or any thread specific to this issue in here), I'll post a new one here. Simply put, if you add an extra space after your username in your Last.FM login field, it will count that space as part of your username...

Regular

Since I can't seem to find a Bug thread (or any thread specific to this issue in here), I'll post a new one here. Simply put, if you add an extra space after your username in your Last.FM login field...

Joe

Community Legend

711 Views

5 replies

0 likes

  • 711 Views
  • 5 replies
  • 0 likes