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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395074 Views

546 replies

35 likes

Account
Free
  • 395074 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8400 Views

0 replies

7 likes

  • 8400 Views
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  • 7 likes

The stream stops after a few songs

I have a Galaxy S3 and the stream stops after a few songs. I think it has something to do with sprucy trying to connect to a WiFi network. When streaming stops and I click on the play button it plays the last song again. If I don't Wagner to hear the...

Casual Listener

I have a Galaxy S3 and the stream stops after a few songs. I think it has something to do with sprucy trying to connect to a WiFi network. When streaming stops and I click on the play button it plays...

MisterBigs

Casual Listener

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
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Cache Issue on Android as well??

I'm about to drop iOS and move on to Android and was wondering if anyone knows if the caching issue that is present on iOS's version of Spotify is also on Android's? By this I mean that songs are being cached as they play and memory is being taken up...

Regular

I'm about to drop iOS and move on to Android and was wondering if anyone knows if the caching issue that is present on iOS's version of Spotify is also on Android's?   By this I mean that so...

Joe

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Spotify stops playing

I'm having trouble with the android player stopping playing songs. It plays for between 10 to 30 minutes and then stops and forgets what song I was on! This affects downloaded and streaming music. I have a galaxy S4 and have tried doing a clean insta...

Regular

I'm having trouble with the android player stopping playing songs. It plays for between 10 to 30 minutes and then stops and forgets what song I was on! This affects downloaded and streaming music. ...

andos

Regular

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Problems with wi-fi connection on Sony Xperia E

Hello,I have downloaded the Spotify's app for my Sony Xperia E, but when I try to connect with wi-fi, the app had difficult to connect, if I use my broswer the smarthphone dosen't have any problem... I think that's something wrong in the preferences ...

Regular

Hello, I have downloaded the Spotify's app for my Sony Xperia E, but when I try to connect with wi-fi, the app had difficult to connect, if I use my broswer the smarthphone dosen't have any problem....

lightkishi

Regular

2752 Views

5 replies

0 likes

  • 2752 Views
  • 5 replies
  • 0 likes

Song play but no sounds gs4

Been having wierd issues lately. The song is playing but I get no sound. Doesn't matter if its through bt, plug in headphones, or just the phone speaker. Its playing but I get no sounds. Then sometimes it all the sudden just works fine. Never had any...

Newbie

Been having wierd issues lately. The song is playing but I get no sound. Doesn't matter if its through bt, plug in headphones, or just the phone speaker. Its playing but I get no sounds. Then sometim...

TheSillypig

Music Fan

1342 Views

6 replies

1 likes

  • 1342 Views
  • 6 replies
  • 1 likes

Solved!! [Android 4.x] No option for extreme quality streaming/download in settings

updated on my tablet last night.....only have the choice of normal and high quality for streams but extreme quality is still availible for downloads.......is this right? plop Edit - I suddenly have this on another device running android 4.1 so I've e...

Casual Listener

updated on my tablet last night.....only have the choice of normal and high quality for streams but extreme quality is still availible for downloads.......is this right? plop 😞   Edit - I s...

Peter__

Community Legend

4310 Views

14 replies

0 likes

  • 4310 Views
  • 14 replies
  • 0 likes

private session issue

Hi! I can't find private session under settings. I have the latest version (0.7.4.608.g206da179) and I'm sure it was there when I installed the application. Thanks.

Roadie

  Hi!   I can't find private session under settings. I have the latest version (0.7.4.608.g206da179) and I'm sure it was there when I installed the application.   Than...

vlimao

Roadie

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Spotify Connect for Android - help.

Hi! I have an HTC One X with Android 4.2.2 and have the latest update for Spotify, version 7.4.610 but I can´t use Spotify Connect. The symbol for selecting speakers/receivers is not there. Is there something I have missed completly about this functi...

Casual Listener

Hi!    I have an HTC One X with Android 4.2.2 and have the latest update for Spotify, version 7.4.610 but I can´t use Spotify Connect. The symbol for selecting speakers/receivers is not...

VivaLaHenke

Casual Listener

602 Views

4 replies

0 likes

  • 602 Views
  • 4 replies
  • 0 likes

Connecting on a Kindle Fire HD

First of all, I can't believe there's no phone number for tech support. WTF? As for my actual problem: I am paying $10 a month for Spotify Premium and mostly what I'm paying for is access on my mobile device, which is a Kindle Fire HD. But it doesn't...

Regular

First of all, I can't believe there's no phone number for tech support. WTF?   As for my actual problem: I am paying $10 a month for Spotify Premium and mostly what I'm paying for is access ...

anbv

Newbie

3540 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Replying to Inbox messages on Android

Hello everyone, I have been using Spotify for a while now, but a thing that I cannot figure out for the life of me is how to reply to messages my friends send me on my android phone. All I manage to do is view a userprofile or listen to the song they...

Regular

Hello everyone,   I have been using Spotify for a while now, but a thing that I cannot figure out for the life of me is how to reply to messages my friends send me on my android phone. A...

Illuminaire

Regular

2833 Views

5 replies

0 likes

  • 2833 Views
  • 5 replies
  • 0 likes

Missing All Notifications on Android

I have all push notifications selected ON and not one of them has come through ever. I have tested it with friends I am following and even when they star items or have any activity what so ever I see nothing. Any ideas? I am using an HTC Evo LTE. Tha...

Casual Listener

I have all push notifications selected ON and not one of them has come through ever.  I have tested it with friends I am following and even when they star items or have any activity what so ever...

tashagvsu

Casual Listener

1643 Views

4 replies

0 likes

  • 1643 Views
  • 4 replies
  • 0 likes

2 day trail for my phone I thought it just when to free for mobile.

I say that spotify went free for mobile just now I dl on my phone. But when I logged in to my account it says I have a 2 day free trail.

Casual Listener

I say that spotify went free for mobile just now I dl on my phone. But when I logged in to my account it says I have a 2 day free trail.

DarthAsma

Casual Listener

413 Views

2 replies

0 likes

  • 413 Views
  • 2 replies
  • 0 likes

view all albums bug

Hi,For some reason, when I pressed "view all albums," spotify auftomatically miniymized to the dashboard on my nexus 7. This happened multiple times, and it's annoying because every time it happens, I try to reopen the program. Every time I do that, ...

Newbie

Hi, For some reason, when I pressed "view all albums," spotify auftomatically miniymized to the dashboard on my nexus 7. This happened multiple times, and it's annoying because every time it happe...

Joe

Community Legend

535 Views

2 replies

0 likes

Android tablet
  • 535 Views
  • 2 replies
  • 0 likes

Are the budget Android phones still compatible with the Spotify app?

Hi, Do any of the budget Android phones run the Spotify app? Phones I'm thinking of are: Motorola Defy mini - £79 Samsung Galaxy Y - £87 Samsung Galaxy mini - £99 LG Optimus L3 - £75 These could potentially be great dedicated music players with the s...

Newbie

Hi,   Do any of the budget Android phones run the Spotify app? Phones I'm thinking of are: Motorola Defy mini - £79 Samsung Galaxy Y - £87 Samsung Galaxy mini - £99 LG Optimus L3 -...

Joe

Community Legend

885 Views

3 replies

0 likes

  • 885 Views
  • 3 replies
  • 0 likes

Some things for android, shuffle, songs that disappears from offline, needing to be resynced.

Hi. Im having some problems with spotify.first, where is the shuffle button? I red in the forrum some thing like "push the "i" (info) -button and there should be an option. Well guess what, it doesn't work. So i just "fakkit im makin a new post"So i ...

Newbie

Hi. Im having some problems with spotify. first, where is the shuffle button? I red in the forrum some thing like "push the "i" (info) -button and there should be an option. Well guess what, it does...

Joe

Community Legend

7964 Views

12 replies

0 likes

  • 7964 Views
  • 12 replies
  • 0 likes

Solved!! Offline content is always removed after upgrades

Dear Community, Why is it that whenever my Android **bleep**ify app is upgraded it insists I log on? I don't mind the login process so much as I hate the fact all my offline content (playlist) is removed every time this happens. Why on earth does thi...

Regular

Dear Community,   Why is it that whenever my Android **bleep**ify app is upgraded it insists I log on?   I don't mind the login process so much as I hate the fact all my offline con...

Legitti

Roadie

804 Views

6 replies

0 likes

  • 804 Views
  • 6 replies
  • 0 likes

I accidentally created a playlist with emoji and now the app won't start.

I created a new playlist with emoji in the title. Now the app won't start and it keeps crashing. How should I fix this?

Casual Listener

I created a new playlist with emoji in the title. Now the app won't start and it keeps crashing. How should I fix  this?

Peter__

Community Legend

2112 Views

3 replies

0 likes

  • 2112 Views
  • 3 replies
  • 0 likes

Spotify dont send Track Infos over Bluetooth in Notification Mode

Description Trackinfos over Bluetooth not getting Transfered while Spotify runs as Notification / Phone locked => Spotify starting up over Bluetooth Pairing What are the steps you took to get to the error/issue? When start Driving in my BMW Car, Blue...

Casual Listener

Description Trackinfos over Bluetooth not getting Transfered while Spotify runs as Notification / Phone locked => Spotify starting up over Bluetooth Pairing   What are the steps you t...

HTCiDiot

Casual Listener

3984 Views

4 replies

0 likes

  • 3984 Views
  • 4 replies
  • 0 likes

free spitify shuffle only version stops all time

I had premium but now only have the new one where you can only have shuffled songs and radio but the longer I listen the more it just stops playing,now after an hour its like every ten seconds,I have to hit play again each time

Regular

I had premium but now only have the new one where you can only have shuffled songs and radio but the longer I listen the more it just stops playing,now after an hour its like every ten seconds,I have...

Josh

Community Legend

708 Views

1 replies

0 likes

Android 4.1
  • 708 Views
  • 1 replies
  • 0 likes