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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394186 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8372 Views

0 replies

7 likes

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Downloaded files won't play

Hi folks, I uploaded some files to Spotify on my laptop Spotify, and I see them on my playlist there and I can play them no problem. I tried accessing them on my phone (an LG Revolution) and it shows the playslist but not the contents. I get "the tra...

Regular

Hi folks,   I uploaded some files to Spotify on my laptop Spotify, and I see them on my playlist there and I can play them no problem.   I tried accessing them on my phone (an LG Re...

Joe

Community Legend

1903 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Solved!! ONE song wont sync...

I have a weird problem here... When i first got spotify I added a song to my playlist i already had on my memory card. Spotify used the song I had on the memorycard, not the one on the spotify server. A few days ago i deleted the track of my memoryca...

Newbie

I have a weird problem here... When i first got spotify I added a song to my playlist i already had on my memory card. Spotify used the song I had on the memorycard, not the one on the spotify server...

Darcy

Music Fan

831 Views

2 replies

0 likes

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how do i view my top tracks on the mobile app (Android)?

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app? Thank You

Newbie

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app?   Thank You

565 Views

0 replies

0 likes

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connection issues

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes. I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and still see t he issue. Firmware is up to date for the phone a...

Newbie

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes.  I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and sti...

Joe

Community Legend

523 Views

1 replies

0 likes

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  • 1 replies
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Ford AppLink - Anroid

Any plans to bring the applink functionality to the Android version of Spotify?

Casual Listener

Any plans to bring the applink functionality to the Android version of Spotify?

dgratch

Casual Listener

1699 Views

4 replies

0 likes

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App consumes a lot of mobile data for offline playlists

Hi, I only use the app for offline playlists, synced over WiFi, and it consumes a lot of mobile data (around 13MB per week). I have a short limit of mobile data usage, so this is a problem for me. Any thoughts on what the app is doing? Best regards, ...

Music Fan

Hi,   I only use the app for offline playlists, synced over WiFi, and it consumes a lot of mobile data (around 13MB per week). I have a short limit of mobile data usage, so this is a probl...

fatings

Music Fan

707 Views

2 replies

0 likes

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Offline folders?

Hi, I've created some folders with multiple playlists. Can I also download an entire folder to my Android device or do I have to do this playlist by playlist? Thx!

Newbie

Hi, I've created some folders with multiple playlists. Can I also download an entire folder to my Android device or do I have to do this playlist by playlist?   Thx!

Joe

Community Legend

672 Views

1 replies

0 likes

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Solved!! Spotify Mobile

I think there should be a Spotify mobile update for Spotify Premium customers to be enable them to keep there downloads on there mobile's when a Spotify update is available.When a Spotify update is downloaded on a mobile phone a Refresh happens that ...

Gig Goer

I think there should be a Spotify mobile update for Spotify Premium customers to be enable them to keep there downloads on there mobile's when a Spotify update is available. When a Spotify update is...

Joe

Community Legend

1648 Views

3 replies

0 likes

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Upgrade to newest version, white screen and synced to too many devices

I spent all weekend trying to get this app, that i pay for, to start working correctly again. The problem originated after the upgrade late last week when i got a message that i had too many devices synced and it removed my downloads. I'm not aware o...

Roadie

I spent all weekend trying to get this app, that i pay for, to start working correctly again. The problem originated after the upgrade late last week when i got a message that i had too many devices ...

Joe

Community Legend

504 Views

1 replies

0 likes

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Sony Walkman compatibility

Hello fellows. I am thinking about getting a Sony F Series Walkman, and would love to use a premium Spotify with it. It uses Android so I think it would work... Here is a link to the thing. http://store.sony.com/webapp/wcs/stores/servlet/ProductDispl...

Regular

Hello fellows. I am thinking about getting a Sony F Series Walkman, and would love to use a premium Spotify with it. It uses Android so I think it would work... Here is a link to the thing.  ...

2403 Views

0 replies

0 likes

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Why pay 17,50$ for something which doesn't work anyway?

Hey, i have long to school, so i would to try the spotify premium, the first 2 weeks, i got blank window, and now i can play music, but... no sound? and my sound is on, and i have tried to: Clear data Clear Cache Uninstall Turn off my phone Pull out ...

Casual Listener

Hey, i have long to school, so i would to try the spotify premium, the first 2 weeks, i got blank window, and now i can play music, but... no sound? and my sound is on, and i have tried to: Clear...

Zeuthen

Casual Listener

556 Views

2 replies

0 likes

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Spotify stops

Hello. Having issues since last update on my Nexus 4 and my galaxy tab 10.1 Problem: music stops playing and app shows "no internet connection", i have no problem with connection at all (both wifi and 3g). When this happens on my nexus 4 device the l...

Casual Listener

Hello.   Having issues since last update on my Nexus 4 and my galaxy tab 10.1 Problem: music stops playing and app shows "no internet connection", i have no problem with connection at al...

457 Views

0 replies

0 likes

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I only want spotify on my Android

I am a new user of spotify, I signed up because I want access to my music but don't want five million devices. I also can't keep all my music on my computer (I have over 7,000 songs) and it takes up too much space and slows my computer down. Here is ...

Newbie

I am a new user of spotify, I signed up because I want access to my music but don't want five million devices. I also can't keep all my music on my computer (I have over 7,000 songs) and it takes up ...

yeaber

Music Fan

844 Views

1 replies

0 likes

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How do I install the previous version?

I'm running out of options to fix this problem, where, since the last update, the app has totally destabilized. Uninstalled several times with no luck. Running an 4.2.2 on a brand new S4, shouldn't be an issue. Only started happening after the upgrad...

Roadie

I'm running out of options to fix this problem, where, since the last update, the app has totally destabilized. Uninstalled several times with no luck. Running an 4.2.2 on a brand new S4, shouldn't b...

yeaber

Music Fan

15559 Views

4 replies

0 likes

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exit option needed!

Spotify, please add an exit option! it's so annoying I can't close the app when I want it to.

Regular

Spotify, please add an exit option! it's so annoying I can't close the app when I want it to.

Joe

Community Legend

1508 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Offline mode malfunction

I have an S4 and I am paying for premium. Spotify offline mode is not working. The following iterations keeps happenning: -Install spotify -Download the playlists -Eventually close spotify -Re-open the app, at this point Spotify starts resyncing some...

Casual Listener

I have an S4 and I am paying for premium. Spotify offline mode is not working. The following iterations keeps happenning: -Install spotify -Download the playlists -Eventually close spotify ...

FinnHEL

Newbie

2465 Views

7 replies

0 likes

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Problems since last update

Since the most recent Android update I've been desynced for the first time ever, and I've got a post on the thread to get wiped on all my devices (no idea how may have synced, don't think over three) to take care of that. But, in addition, more distr...

Roadie

Since the most recent Android update I've been desynced for the first time ever, and I've got a post on the thread to get wiped on all my devices (no idea how may have synced, don't think over three)...

politzer

Roadie

801 Views

6 replies

0 likes

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"Unfortunately, Spotify has stopped"

Hello.This problem only seems to occur when I play one specific song that I synced from my local files to the mobile version. It will play for a few seconds and then report back with that error. Any help?

Newbie

Hello. This problem only seems to occur when I play one specific song that I synced from my local files to the mobile version. It will play for a few seconds and then report back with that error. ...

560 Views

0 replies

0 likes

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Unable to Update Playlists

I have just installed Spotify on my HTC One. I have a premium account so I downloaded my Playlists and switched my account to play offline. The problem is that when I add tracks to my playlists they do not download into my playlist on my HTC One. I h...

Music Fan

I have just installed Spotify on my HTC One. I have a premium account so I downloaded my Playlists and switched my account to play offline. The problem is that when I add tracks to my playlists they ...

Joe

Community Legend

413 Views

1 replies

0 likes

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Spotify Android whats new

Whats New does not give a list of top artists or songs. On Android. Why?

Regular

Whats New does not give a list of top artists or songs. On Android.   Why?

Willsburton

Regular

693 Views

4 replies

0 likes

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  • 4 replies
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