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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391776 Views

545 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8224 Views

0 replies

7 likes

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Solved!! storage

Does the downloaded songs, or songs that have been synced to your phone when you star them...if you unstar them, do they free up storage space? I am about 94 percent completed but its telling me i'm low on space. how can i free some up? i have the sp...

Newbie

Does the downloaded songs, or songs that have been synced to your phone when you star them...if you unstar them, do they free up storage space? I am about 94 percent completed but its telling me i'm ...

licenced

Community Legend

1029 Views

2 replies

0 likes

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spotify crash on android

spotify STOPPES or crashes idk , when i logg in to spotify the only thing that works is search i can't press playlist then the spotify crashes or stoppes

Newbie

spotify STOPPES or crashes idk , when i logg in to spotify the only thing that works is search i can't press playlist then the spotify crashes or stoppes

licenced

Community Legend

376 Views

1 replies

0 likes

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Solved!! Getting music

I have a Motorola Zoom and am wondering why spotify does not work on it?

Casual Listener

I have a Motorola Zoom and am wondering why spotify does not work on it?

licenced

Community Legend

463 Views

1 replies

0 likes

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Playback quality increases when offline mode selected while listening to offline playlists

I suspect Spotify still uses data when listening to offline playlists when mode is online. This also seems to result in a less than optimal (gappy) playback when that data connection becomes unavailable due to for example long a tunnel. When I select...

Newbie

I suspect Spotify still uses data when listening to offline playlists when mode is online. This also seems to result in a less than optimal (gappy) playback when that data connection becomes unavai...

licenced

Community Legend

362 Views

1 replies

0 likes

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orden playlist in mobile

helo when i syncroonise a playlist to my mobile phone the songs all get unsorted.i wan't to know how to change the order of the songsi would like to have them sorted in alfhabect order of the artist thanks

Music Fan

helo   when i syncroonise a playlist to my mobile phone the songs all get unsorted. i wan't to know how to change the order of the songs i would like to have them sorted in alfhabect order o...

ingimarsson

Casual Listener

559 Views

4 replies

2 likes

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New version ... Unable to play any music!! randomly crashes ... pain in the ass!

After an update to spotify I've been unable to play music well it plays about 10 seconds of music then jumps back to the play list, and this is for offline content. I've tried deleting the cache, re-installing, switching off a playlist from offline m...

Regular

After an update to spotify I've been unable to play music well it plays about 10 seconds of music then jumps back to the play list, and this is for offline content. I've tried deleting the cache, re-...

Gabbs

Regular

885 Views

7 replies

0 likes

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accidentaly removed a playlist

HeyI accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back

Newbie

Hey I accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back

231 Views

0 replies

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Help!!!!

I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I now cannot access any music, and my downloaded list is m...

Newbie

I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app  and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I...

licenced

Community Legend

286 Views

1 replies

0 likes

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Accessing spotify

My father created his spotfiy account using facebook. I currently own an LG Lucid syced with MY facebook. Now when i open the spotify app when i click login with facebook, it tries using MY facebook and there is not an option to login with ANOTHER fa...

Newbie

My father created his spotfiy account using facebook.  I currently own an LG Lucid syced with MY facebook.  Now when i open the spotify app when i click login with facebook, it tries using ...

licenced

Community Legend

289 Views

1 replies

0 likes

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Can login/connect FB but cant login ?

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw? Ive never had to do this in the past.... Im a paid user... why cant i use my account?

Visitor

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw?   Ive never had to do this in the past.... Im a paid user... why...

282 Views

0 replies

0 likes

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Pending on my local files plays list for a DROID2 hand device

I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help me? I can see the other playlist. Thanks

Newbie

I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help m...

275 Views

0 replies

0 likes

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wont play on phone

dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer

Newbie

dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer

268 Views

0 replies

0 likes

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Transfering local files to smartphone without Wifi?

Hello there! I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a HTC Legend phone, which's spotify had the option of syncronis...

Casual Listener

Hello there!   I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a...

licenced

Community Legend

1728 Views

3 replies

2 likes

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Quit.

My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.

Regular

My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.

jreed

Regular

1805 Views

14 replies

0 likes

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Spotify - sort out your android app!

Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am gonna cancel. Ever since the upgrade I have all of th...

Casual Listener

Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am go...

366 Views

0 replies

1 likes

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Can't open spotify on my Galaxy s2

Hi everyone Spotify stpped working today on my phone. Tried to restart the phone, unstalled and re-installed spotify, restarted the phone again. Nothing is working, Spotify is crashing whenever I launch it, can't even access anything inside spotify a...

Casual Listener

Hi everyone   Spotify stpped working today on my phone. Tried to restart the phone, unstalled and re-installed spotify, restarted the phone again. Nothing is working, Spotify is crashing w...

licenced

Community Legend

584 Views

2 replies

0 likes

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Solved!! Do I need premium to listen on my phone?

Should I have to have premium still to listen on my android? http://www.spotify.com/us/mobile/overview/ This seems to indicate that I should be able to listen for free... but if I'm misreading it could someone please clarify for me. I only ask becaus...

Casual Listener

Should I have to have premium still to listen on my android?   http://www.spotify.com/us/mobile/overview/    This seems to indicate that I should be able to listen for free... ...

jimbl

Regular

3458 Views

6 replies

0 likes

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playing local files on android phone

Can I play local files on my phone without being a paid subscriber? I don't see a library option in the main menu nor can I figure out how to get to the player.

Casual Listener

Can I play local files on my phone without being a paid subscriber? I don't see a library option in the main menu nor can I figure out how to get to the player.

stevenrhyne

Casual Listener

967 Views

2 replies

0 likes

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Not all downloaded songs are able to play...

I made a playlist, downloaded it to my Android device, and notice that not all songs are playing correctly. First, I noticed that only songs that I have hard copies of will download (which I guess is because I'm not a premium member), and that's fine...

Casual Listener

I made a playlist, downloaded it to my Android device, and notice that not all songs are playing correctly.  First, I noticed that only songs that I have hard copies of will download (which I gu...

504 Views

0 replies

0 likes

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Preview app not downloading

Just noticed this morning that the preview Spotify app is no longer allowing me to download playlists for off line use. The download stops at 0%. Can somebody else confirm if its just my phone or a general issue? I've re-installed the app and no joy....

Visitor

Just noticed this morning that the preview Spotify app is no longer allowing me to download playlists for off line use. The download stops at 0%. Can somebody else confirm if its just my phone or a g...

licenced

Community Legend

712 Views

3 replies

1 likes

  • 712 Views
  • 3 replies
  • 1 likes