Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
391717 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
It was on there a week or so ago an i downloaded it an i bought premium, an the sync wasnt working so i unistalled an was going o reinstall on phone but then i couldnt find the it on the app marketplace... not sure if its just my phone htc g1. help w...
It was on there a week or so ago an i downloaded it an i bought premium, an the sync wasnt working so i unistalled an was going o reinstall on phone but then i couldnt find the it on the app marketpl...
Community Legend
872 Views
2 replies
0 likes
I'm trying to log into Spotify on my galaxy note and can't get past the logging in page with either fb or spotify it just keeps spinning... getting annoyed now as I've just paid out for premium for use with the phone! Does anyone know how to fix this...
I'm trying to log into Spotify on my galaxy note and can't get past the logging in page with either fb or spotify it just keeps spinning... getting annoyed now as I've just paid out for premium for u...
317 Views
0 replies
0 likes
I have Spotify running on a number of devices. My latest purchase was the wifi 10" Galaxy Tab. I bought just prior to traveling overseas. I assumed the Spotify error showing me offine even though I had good wifi signal had something to do with Spotif...
I have Spotify running on a number of devices. My latest purchase was the wifi 10" Galaxy Tab. I bought just prior to traveling overseas. I assumed the Spotify error showing me offi...
Community Legend
3258 Views
17 replies
2 likes
Last night my Spotify app started downloading 1000+ tracks although I have no idea what or why. I could see the memory on the phone ticking down but no music appeared in the app itself. Uninstall and reinstall has fixed problem though. New Andriod ap...
Last night my Spotify app started downloading 1000+ tracks although I have no idea what or why. I could see the memory on the phone ticking down but no music appeared in the app itself. Uninstall and...
Community Legend
484 Views
2 replies
0 likes
I have a Mac which works flawlessly with spotify and a Samsung Galaxy SII Skyrocket that shows all songs but only about 5% of the songs EVERYWHERE will it let me listen to. i tried plugging my phone into the computer and it started "downloading" the ...
I have a Mac which works flawlessly with spotify and a Samsung Galaxy SII Skyrocket that shows all songs but only about 5% of the songs EVERYWHERE will it let me listen to. i tried plugging my phone ...
Community Legend
372 Views
1 replies
0 likes
Everytime I search for a song and add to playlist and try to play it says "track not available". I am using a Droid 3. We also have and HTC Thunderbolt and have no issues. We do not have a premium account?
Everytime I search for a song and add to playlist and try to play it says "track not available". I am using a Droid 3. We also have and HTC Thunderbolt and have no issues. We do not have a premium a...
Community Legend
433 Views
1 replies
0 likes
I have installed spotify on my phone and used it the first few days with the 48h trial premium. However since it has ended I cannot listen to any song (even when connected online), which should still be possible with the free version right? I always ...
I have installed spotify on my phone and used it the first few days with the 48h trial premium. However since it has ended I cannot listen to any song (even when connected online), which should sti...
Community Legend
663 Views
1 replies
0 likes
and allows for storage on the SD card?
and allows for storage on the SD card?
Not applicable
647 Views
1 replies
0 likes
I have used spotify intensively since I got a premium account. However the new update breaks the most useful feature, being able to play your own mp3s with the spotify app. I used the app as a unified media player for my mobile. Great, now I have to ...
I have used spotify intensively since I got a premium account. However the new update breaks the most useful feature, being able to play your own mp3s with the spotify app. I used the app as a unifie...
Not applicable
539 Views
3 replies
2 likes
After the upgrade to this latest version on my HTC Desire, music is no longer paused when I unplug the headphones cable. For me, this is a big problem since I use normal headphones without a mic and unplug the cable to answer the phone...
After the upgrade to this latest version on my HTC Desire, music is no longer paused when I unplug the headphones cable. For me, this is a big problem since I use normal headphones without a mic an...
383 Views
0 replies
0 likes
I have a HTC EVO and am a premium subscriber. Even before the upgrade I would sometimes have to "re sync" my playlists. I am unsure why this happens. Now It says I need to download my songs to listen offline. When I try to download I am stuck at 21% ...
I have a HTC EVO and am a premium subscriber. Even before the upgrade I would sometimes have to "re sync" my playlists. I am unsure why this happens. Now It says I need to download ...
Community Legend
717 Views
7 replies
0 likes
I have an EVO HTC phone and the newest Spotify app is a mess. When I updated, I lost all of my downloaded playlist I use to play offline. I've tried to download playlist several times but they disappear. Is there a limit to number of tracks you can h...
I have an EVO HTC phone and the newest Spotify app is a mess. When I updated, I lost all of my downloaded playlist I use to play offline. I've tried to download playlist several ...
Community Legend
441 Views
1 replies
0 likes
Hi, I am a (unlimited user) and I am not able to play any tracks on my android tablet, downloaded latest app from Google play, but none of the tracks will play, come up with an error "track not available". I can play all tracks on my PC, do I need to...
Hi, I am a (unlimited user) and I am not able to play any tracks on my android tablet, downloaded latest app from Google play, but none of the tracks will play, come up with an error "track not ava...
Community Legend
1420 Views
1 replies
0 likes
It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it is when the connectionspeed dips, like when riding...
It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it...
Community Legend
658 Views
3 replies
0 likes
After I bought a macbook computer I have not been able to use my android phone to listen to music offline - is this a common trouble? I have tried to reinstall spotofy on my phone and have updated to the newest app. But the app does not seem to funct...
After I bought a macbook computer I have not been able to use my android phone to listen to music offline - is this a common trouble? I have tried to reinstall spotofy on my phone and have updated to...
Casual Listener
713 Views
2 replies
0 likes
Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because they are taking over the half of my memory. What t...
Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because...
Regular
303 Views
1 replies
0 likes
i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appear but i cannot play them because they are apparent...
i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appe...
Regular
719 Views
5 replies
0 likes
This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like the article has been written for an older version. So, how...
This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like th...
Community Legend
604 Views
1 replies
0 likes
My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?
My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?
308 Views
0 replies
0 likes
Community Legend
1180 Views
13 replies
0 likes
