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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114575 Views

26 replies

4 likes

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  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230257 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230257 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589381 Views

79 replies

3 likes

  • 589381 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484414 Views

580 replies

42 likes

Account
Free
  • 484414 Views
  • 580 replies
  • 42 likes

friends' stars

i know I can access my friends' playlists from my mobile app, but is there a way to get their starred tracks?

Newbie

i know I can access my friends' playlists from my mobile app, but is there a way to get their starred tracks?

David

Spotify Legend

2175 Views

1 replies

0 likes

  • 2175 Views
  • 1 replies
  • 0 likes

Upgraded to premium but can't stream

I have a razr maxx and just upgraded to premium but when I try to stream music I still get the pop up notice stating I need a premium account to stream. I did sign in to spotify on my android before I upgraded so I am not sure if this might have caus...

Newbie

I have a razr maxx and just upgraded to premium but when I try to stream music I still get the pop up notice stating I need a premium account to stream. I did sign in to spotify on my android before ...

1721 Views

0 replies

0 likes

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  • 0 replies
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Spotify wount play music.

I installed Spotify on my Android tab SGT 10.1. I can see all my playlist but Spotify woun't play any music. Whats wrong? I am conected to wifi.

Newbie

I installed Spotify on my Android tab SGT 10.1. I can see all my playlist but Spotify woun't play any music. Whats wrong? I am conected to wifi.

SteveBrammer

Community Legend

2749 Views

2 replies

0 likes

  • 2749 Views
  • 2 replies
  • 0 likes

Systematic crash when adding a song to a playlist

Hi,Spotify crashes every time I add a song to a playlist.It happens on 2 devices: a Samsung Galaxy Tab P1000 (Android 2.2) and a Samsung Nexus-S (Android 4.0.3). On the first one, I did a clean install (clear cache, uninstall, restart device, reinsta...

Roadie

Hi, Spotify crashes every time I add a song to a playlist. It happens on 2 devices: a Samsung Galaxy Tab P1000 (Android 2.2) and a Samsung Nexus-S (Android 4.0.3). On the first one, I did a clean i...

licenced

Community Legend

2423 Views

1 replies

1 likes

  • 2423 Views
  • 1 replies
  • 1 likes

Songs not showing on my phone

I have purchased Spotify Premium but the playlists that friends have sent me, which I see in my Inbox on my computer, do not show up on my phone. Any suggestions?

Newbie

I have purchased Spotify Premium but the playlists that friends have sent me, which I see in my Inbox on my computer, do not show up on my phone.  Any suggestions? 

2288 Views

0 replies

0 likes

  • 2288 Views
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Intermittent Connection

I have a Motorola Droid 3 (XT862) from Verizon running Android 2.3.4 Build 5.5.1_84_D3G-55. Until recently I had been using Audiogalaxy to listen to music from my computer to my phone. I switched to Spotify because if I was at the office and my inter...

Casual Listener

I have a Motorola Droid 3 (XT862) from Verizon running Android 2.3.4 Build 5.5.1_84_D3G-55.   Until recently I had been using Audiogalaxy to listen to music from my computer to my phone. &nbs...

Scoyn27

Casual Listener

3306 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify Freezes

I have been receiving pretty good service from Spotify, but recently noticed the app freezes when I am scrolling through the playlist every so often. If I wait about 15 seconds, it unfreezes and allows me to proceed. Once in while I get an error mess...

Regular

I have been receiving pretty good service from Spotify, but recently noticed the app freezes when I am scrolling through the playlist every so often.  If I wait about 15 seconds, it unfreezes an...

David

Spotify Legend

4369 Views

1 replies

0 likes

  • 4369 Views
  • 1 replies
  • 0 likes

Playback pausing mid-playlist due to track time over-running?

Occasionally playback of a synced playlist on my Galaxy Nexus stops at the end of a track (not the end of a playlist) rather than progressing to the next track. I've noticed that when this happens the current playback time indicator is always 2+ seco...

Casual Listener

Occasionally playback of a synced playlist on my Galaxy Nexus stops at the end of a track (not the end of a playlist) rather than progressing to the next track.   I've noticed that when this h...

2099 Views

0 replies

2 likes

  • 2099 Views
  • 0 replies
  • 2 likes

Spotify Support

I don't think I'm alone here when I say I am saddened by Spotify's level of customer service. Yes, you have fine staff who write and communicate on the boards, albeit they don't (from what I've seen) tend to have much to say for support beyond: clear...

Casual Listener

I don't think I'm alone here when I say I am saddened by Spotify's level of customer service. Yes, you have fine staff who write and communicate on the boards, albeit they don't (from what I've seen)...

2714 Views

0 replies

2 likes

  • 2714 Views
  • 0 replies
  • 2 likes

Charge froze, delete Spotify, won't reinstall

Charge froze when searching, "do you want to wait"Uninstalled Spotify now will not reinstall on 4G or wifi

Casual Listener

Charge froze when searching, "do you want to wait" Uninstalled Spotify now will not reinstall on 4G or wifi  

mwproto

Casual Listener

2704 Views

1 replies

0 likes

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  • 1 replies
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Device Support Roadmap?

Hello, I totally understand that Spotify cannot commit to supporting every iteration and version of Android under the sun. Especially when those versions of the OS are used on such varied types of devices. However, as a Premium customer of a product ...

Newbie

Hello,   I totally understand that Spotify cannot commit to supporting every iteration and version of Android under the sun. Especially when those versions of the OS are used on such...

2888 Views

0 replies

0 likes

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Album cover popup

Is there a way to turn off this album cover popup when changing track... Very annoying...

Newbie

Is there a way to turn off this album cover popup when changing track... Very annoying...

2491 Views

0 replies

0 likes

  • 2491 Views
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Solved!! Something wrong with my mobile account

Hey! I have premium, but I suddenly can't play my songs offline! I use my phone every day or music so this is a major problem! Please help

Casual Listener

Hey! I have premium, but I suddenly can't play my songs offline! I use my phone every day or music so this is a major problem! Please help 😞

Frank

Casual Listener

3415 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

info streaming

info streaming thing keeps popping up on mine an wont go away. i cant play my tunes. how can i get this to leave?

Newbie

info streaming thing keeps popping up on mine an wont go away. i cant play my tunes. how can i get this to leave?

licenced

Community Legend

3782 Views

1 replies

0 likes

  • 3782 Views
  • 1 replies
  • 0 likes

Andriod Tablet

Hopeing someone can help me with this. I recently purchased a Samsung 10.1 tablet and installed spotify on it. When i open the app on my tablet it will only play about 1% of the local files that are stored on my main computer. I know that a friend of...

Newbie

Hopeing someone can help me with this. I recently purchased a Samsung 10.1 tablet and installed spotify on it. When i open the app on my tablet it will only play about 1% of the local files that are ...

licenced

Community Legend

4617 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Two features missing

Hi guys, Here we go with some bugs/features I would like you to improve. 1- share a song. When pressing menu when listening a song you should get the option to share. Why? Because I do not want to go through all my playlist to find a song, then keep ...

Casual Listener

Hi guys,   Here we go with some bugs/features I would like you to improve.   1- share a song. When pressing menu when listening a song you should get the option to share. Why? Because I...

Sam

Spotify

3482 Views

1 replies

1 likes

  • 3482 Views
  • 1 replies
  • 1 likes

Play issues

When playing on my Droid X2 through an aux cable or headphones, I have problems with the vocal parts of tracks being almost unintelligable. When playing through the device's speakers, everything sounds great, but when I plug something in (aux to car ...

Casual Listener

When playing on my Droid X2 through an aux cable or headphones, I have problems with the vocal parts of tracks being almost unintelligable. When playing through the device's speakers, everything soun...

timbricker13

Casual Listener

5377 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify crashes on removed local files in playlist

Spotify app doens't seem to check if Local Files are still present.When one of those files is in a playlist and Spotify tries to play it, it crashes. Had to root my phone to restore those playlists.See here for more info.

Casual Listener

Spotify app doens't seem to check if Local Files are still present. When one of those files is in a playlist and Spotify tries to play it, it crashes.   Had to root my phone to restore those ...

3671 Views

0 replies

0 likes

  • 3671 Views
  • 0 replies
  • 0 likes