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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

401128 Views

549 replies

35 likes

Account
Free
  • 401128 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8616 Views

0 replies

7 likes

  • 8616 Views
  • 0 replies
  • 7 likes

Superuser Contribution Can't Load Spotify on Digitel 4G (Mobile Data)

PlanFreeCountryVenezuelaDeviceInfinix Hot 10Operating SystemAndroid 10 My Question or Issue English: I have a problem with Spotify and my new Digitel phone line (A telecom service provider from here in Venezuela), because, when I use my Digitel mobil...

Regular

Plan Free Country Venezuela Device Infinix Hot 10 Operating System Android 10   My Question or Issue   English:   I have a problem with Spotify and my new Digitel phone li...

Alex

Spotify Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Impossible to shuffle an album

Plan PremiumCountry UKDevice ASUS ROG Phone IIOperating System Android 10My Question or IssueThe behavior of the play button seems to have changed, which makes it impossible to shuffle albums properly anymore. It used to be the play button would shuf...

Newbie

Plan Premium Country UK Device ASUS ROG Phone II Operating System Android 10 My Question or Issue The behavior of the play button seems to have changed, which makes it impossible to shuffle al...

MattSuda

Spotify Star

709 Views

2 replies

4 likes

  • 709 Views
  • 2 replies
  • 4 likes

[Android][Your Library] Bring just press play feature back

Bring back just press play feature, it would pick playlists for you and new music and just cycle through it. It was at the top of made for you for like a week and I loved it, I have a hard time mentally making simple decisions so this made my life a ...

Visitor

Bring back just press play feature, it would pick playlists for you and new music and just cycle through it. It was at the top of made for you for like a week and I loved it, I have a hard time menta...

MattSuda

Spotify Star

789 Views

1 replies

5 likes

Android
Your Library
  • 789 Views
  • 1 replies
  • 5 likes

Superuser Contribution A song i played an hour ago appears on the notification bar but not the current song

PlanPremiumCountryUSDeviceSamsung Galaxy S20 FE 5G Operating SystemAndroid 11 When a song plays long enough in the app but you bring down the notification bar and it shows a song you were playing an hour or so ago...anyone else have this weird issue?...

Visitor

Plan Premium Country US Device Samsung Galaxy S20 FE 5G  Operating System Android 11     When a song plays long enough in the app but you bring down the notification bar and ...

Alex

Spotify Legend

448 Views

1 replies

0 likes

Android
Technical Issues
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing the default shuffle setting

PlanPremiumCountry DeviceComputerOperating SystemWin 10 My Question or IssueHow do I change the default shuffle setting. From other forums I can see support answering that I just need to start an album by double-clicking the first song instead of the...

Newbie

Plan Premium Country   Device Computer Operating System Win 10   My Question or Issue How do I change the default shuffle setting. From other forums I can see support answering th...

CarlosE

Spotify Legend

755 Views

1 replies

1 likes

  • 755 Views
  • 1 replies
  • 1 likes

Superuser Contribution Connect to Heos completely broken

PlanPremium / FamiliyCountryGermany DevicesOnePlus 6T, Huawei Media Tablet Pro, Linux clientOperating SystemAndroid 11, Gentoo Linux Spotify Connect to Heos Marantz SR 5012 stopped suddenly stopped working yesterday (2021-11-17) While streaming music...

Newbie

Plan Premium / Familiy Country Germany   Devices OnePlus 6T, Huawei Media Tablet Pro, Linux client Operating System Android 11, Gentoo Linux   Spotify Connect to Heos Marantz SR 5...

CarlosE

Spotify Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Are you able to sync FLAC files from desktop to mobile?

PlanPremiumCountryCanadaDeviceHuawei P30 LiteOperating SystemEMUI 10.0.00 My Question or IssueI recently changed all my files from MP3 to FLAC and all my FLAC files work on desktop but when I try to sync them to my phone it doesn't work and I just ge...

Regular

Plan Premium Country Canada Device Huawei P30 Lite Operating System EMUI 10.0.00   My Question or Issue I recently changed all my files from MP3 to FLAC and all my FLAC files work on d...

Jeremy

Spotify Legend

1363 Views

1 replies

0 likes

  • 1363 Views
  • 1 replies
  • 0 likes

Can't download my songs to SD Card on Spotify Lite

PlanPremiumCountryBrazil DeviceSony Xperia L1Operating SystemAndroid Nougat 7.0 My Question or IssueI was using the default Spotify until today, when I tried the Lite version. I loved it, however, I can't find the option to download my songs to the S...

Visitor

Plan Premium Country Brazil   Device Sony Xperia L1 Operating System Android Nougat 7.0   My Question or Issue I was using the default Spotify until today, when I tried the Lite ...

MateusAuri

Regular

2095 Views

3 replies

1 likes

  • 2095 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files Won't Sync from my Macbook Air to my Android Phone

Plan DuoPremiumCountry USA Local Files from Macbook Air iOS 10, trying to sync onto Andoid Phone, LG G7 ThinQ I have a playlist on my desktop Spotify from local files, and it plays fine on my Macbook. But on my Spotify app on my LG G7 ThinQ, the play...

Casual Listener

Plan Duo Premium Country USA   Local Files from Macbook Air iOS 10, trying to sync onto Andoid Phone, LG G7 ThinQ   I have a playlist on my desktop Spotify from local files, and it pl...

MafeG

Spotify Legend

1256 Views

6 replies

0 likes

  • 1256 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Can't play local file songs on mobile.

PlanPremiumCountry: Switzerland DeviceSamsung galaxy S20Operating SystemAndroid 11 My Question or Issue Whenever i try to play songs that i uploaded from my local files from my computer on my phone, there is an exclamation mark under them, they're gr...

Regular

  Plan Premium Country: Switzerland   Device Samsung galaxy S20 Operating System Android 11   My Question or Issue   Whenever i try to play songs that i uploaded from ...

MafeG

Spotify Legend

12481 Views

23 replies

0 likes

  • 12481 Views
  • 23 replies
  • 0 likes

Superuser Contribution Playlists not syncing/new local files not downloading from Macbook to Android

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10eOperating System(Android 11) My Question or Issue For the past few days one of my playlists has taken either multiple hours to sync to my Android or it doesn't sync at all. If I add the same son...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10e Operating System (Android 11)   My Question or Issue   For the past few days one of my playlists has taken either mu...

CarlosE

Spotify Legend

1463 Views

9 replies

0 likes

  • 1463 Views
  • 9 replies
  • 0 likes

Superuser Contribution Local music files: Song Couldn't be Downloaded

Plan: Premium MiniCountry: IndiaDevice: Tested on Motorola One Power (Android 10), Samsung M21 (Android 11) Operating System: Tested with Windows, Mac and Ubuntu My Question or IssueI have added local MP3 files to Spotify app in my computer (legal fi...

Regular

Plan: Premium Mini Country: India Device: Tested on Motorola One Power (Android 10), Samsung M21 (Android 11)  Operating System: Tested with Windows, Mac and Ubuntu   My Ques...

CarlosE

Spotify Legend

4256 Views

24 replies

2 likes

  • 4256 Views
  • 24 replies
  • 2 likes

Superuser Contribution Automatic start of the app on mobile, how to remove?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryRussiaDeviceGoogle Pixel 4a 5GOperating SystemAndroid 11 My Question or Issue The app launches automatically and s...

Music Fan

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Russia Device Google Pixel 4a 5G Operating System ...

Dsemenoff

Music Fan

8177 Views

16 replies

1 likes

bluetooth
Google Pixel 4a 5G
Mobile
  • 8177 Views
  • 16 replies
  • 1 likes

Superuser Contribution Crashing When Screen Turns Off (All Devices)

PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Across all devices (Android, PC, and Macbook), once the screen goes off, the current son...

Casual Listener

Plan Free/Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue: &...

MafeG

Spotify Legend

1339 Views

6 replies

1 likes

  • 1339 Views
  • 6 replies
  • 1 likes

Superuser Contribution [Android] Bring back lower volume for notifications

Notifications completely pauses the music I'm listening to instead of just lowering the volume. It was fine until an update recently. There does not appear to be an option for it any more. Why was this taken away? Muting notifications is not an optio...

Casual Listener

Notifications completely pauses the music I'm listening to instead of just lowering the volume. It was fine until an update recently. There does not appear to be an option for it any more. Why was th...

Mihail

Spotify Legend

647 Views

1 replies

0 likes

Android
  • 647 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not loading

PlanFreeCountryCanadaDevice Acer Iconia TabletOperating SystemAndroid 7.0 Kernel Version 4.4.22 My Question or IssueSince the update this morning my Spotify has been unable to play or load any songs or playlists. I have already tried signing out then...

Casual Listener

  Plan Free Country Canada Device   Acer Iconia Tablet Operating System Android 7.0 Kernel Version 4.4.22   My Question or Issue Since the update this morning my Spotif...

Jeremy

Spotify Legend

872 Views

3 replies

0 likes

  • 872 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics for all songs

Can we have lyrics for everything that Genius has lyrics for, rather than just a select few songs (and then only with other background information). An alternative would be a link to the appropriate Genius web page. PlanFree/PremiumCountry Device(iPh...

Regular

Can we have lyrics for everything that Genius has lyrics for, rather than just a select few songs (and then only with other background information). An alternative would be a link to the appropriate ...

MattSuda

Spotify Star

744 Views

2 replies

1 likes

  • 744 Views
  • 2 replies
  • 1 likes

Artist shuffle play automatically plays "This is: " playlist

Hello,I've been having trouble trying to figure out how to play an artists entire discography from mobile. From the mobile android view I can only see the top 5 songs and a shuffle play button. If I hit one of the top 5 songs and let it play, it will...

Casual Listener

Hello, I've been having trouble trying to figure out how to play an artists entire discography from mobile. From the mobile android view I can only see the top 5 songs and a shuffle play button. I...

knavero-us

Newbie

1176 Views

3 replies

2 likes

  • 1176 Views
  • 3 replies
  • 2 likes

Spotify automatically switches to android auto from the radio.

Spotify automatically switches to android auto from the radio automatically. I have this feature disabled as I want to be the one to decide when I am listening to Spotify or not. Once I change back to the radio, a few minutes later it will automatica...

Newbie

Spotify automatically switches to android auto from the radio automatically. I have this feature disabled as I want to be the one to decide when I am listening to Spotify or not. Once I change back t...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

Superuser Contribution Certain playlists not syncing between devices. Help!

PlanPremiumCountryIcelandDevice(Samsung Galaxy) My Question or IssueI was unable to see songs songs on my phone that I added on my computer from local files to an old playlist. I then tried adding songs that were not from local files but were in the ...

Newbie

Plan Premium Country Iceland Device (Samsung Galaxy)   My Question or Issue I was unable to see songs songs on my phone that I added on my computer from local files to an old playlist. I...

smileangel

Music Fan

1072 Views

3 replies

0 likes

  • 1072 Views
  • 3 replies
  • 0 likes