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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

401568 Views

549 replies

35 likes

Account
Free
  • 401568 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8626 Views

0 replies

7 likes

  • 8626 Views
  • 0 replies
  • 7 likes

Superuser Contribution App showing title of one same song

PlanPremiumCountryHungaryíDeviceSamsung Galaxy Note 9 My Question or IssueHi folks, interesting issue here. It appears when I close the spotify app and reopen it. After I open the app, the part of the screen that is supposed to show the title of the ...

Newbie

Plan Premium Country Hungaryí Device Samsung Galaxy Note 9     My Question or Issue Hi folks, interesting issue here. It appears when I close the spotify app and reopen it. After I...

Gwen5

Newbie

5517 Views

12 replies

3 likes

  • 5517 Views
  • 12 replies
  • 3 likes

Solved!!Superuser Contribution No import button on Android device.

PlanPremiumCountryGermanyDeviceHuawei Mate 20 proOperating SystemAndroid My Question or IssueI don't have the option of importing my own music on my Huawei Mate 20 pro. My friend has a button called " add your own music from this device". I can't fin...

Newbie

  Plan Premium Country Germany Device Huawei Mate 20 pro Operating System Android   My Question or Issue I don't have the option of importing my own music on my Huawei Mate 20 pr...

MafeG

Spotify Legend

2499 Views

5 replies

2 likes

  • 2499 Views
  • 5 replies
  • 2 likes

Superuser Contribution Queueing From Within a Filtered Playlist Changes Song list

The problem hapens in the following order: - Start playing from within a playlist- Filter within the playlist (such as typing an artist name)- Queue a song from within the filtered list Now, after the song is done, instead of playing from the full li...

Casual Listener

  The problem hapens in the following order:   - Start playing from within a playlist - Filter within the playlist (such as typing an artist name) - Queue a song from within the filter...

Alex

Spotify Legend

1182 Views

6 replies

0 likes

  • 1182 Views
  • 6 replies
  • 0 likes

Spotify App is redownloading the library every day

Hi guys, i found the corresponding thread from 2019 which was immediately closed. The app is re downloading the entire library every single day when I´m in my WiFi. Any solutions to this? (I am using a Huawei, up to date Android) Thanks.

Newbie

Hi guys,   i found the corresponding thread from 2019 which was immediately closed.   The app is re downloading the entire library every single day when I´m in my WiFi.  &nbs...

Amay

Spotify Star

562 Views

1 replies

0 likes

Android
  • 562 Views
  • 1 replies
  • 0 likes

[Android][Browse] Offline songs wrong order

I am a premium user with a galaxy s7.Albums I have downloaded only play in order when I am online.If I try select an album offline a few of the first songs don't show up, scrolling down doesn't get rid of the artwork and songs that show up are often ...

Visitor

I am a premium user with a galaxy s7. Albums I have downloaded only play in order when I am online. If I try select an album offline a few of the first songs don't show up, scrolling down doesn't g...

Amay

Spotify Star

1130 Views

1 replies

0 likes

Android
Browse
  • 1130 Views
  • 1 replies
  • 0 likes

[Android][Other] How can I fix the App stopping part way through songs?

About 40 ish seconds into a song the app stops the song (not pause, but stop). I'd like to fix it. I've tried updating and reinstalling the app. I'm on an Android phone and it isn't happening with other apps.

Newbie

About 40 ish seconds into a song the app stops the song (not pause, but stop). I'd like to fix it. I've tried updating and reinstalling the app. I'm on an Android phone and it isn't happening with ot...

Amay

Spotify Star

685 Views

1 replies

0 likes

Android
Other
  • 685 Views
  • 1 replies
  • 0 likes

App keeps crashing by adding songs to playlists

I already did a fabric reset on my phone and Spotify keeps crashing after adding songs to playlists several times. I closed the app and the music kept playing. I wasn't able to pause via notif and reopen the app. Even after cleaning the system the mu...

Casual Listener

I already did a fabric reset on my phone and Spotify keeps crashing after adding songs to playlists several times. I closed the app and the music kept playing. I wasn't able to pause via notif and re...

Amay

Spotify Star

714 Views

1 replies

0 likes

App & Features
  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upper screen area cut off on monoceiver (car device)

My Question or Issue With the Spotify app, the upper screen area is always cut off on the monoceiver (car device).In the screenshots you can see:-The Gerärt has no HW buttons, but there is a "device specific bar" on the top of the screen.-Other apps ...

Casual Listener

My Question or Issue   With the Spotify app, the upper screen area is always cut off on the monoceiver (car device). In the screenshots you can see: -The Gerärt has no HW buttons, but there ...

MafeG

Spotify Legend

1063 Views

6 replies

0 likes

  • 1063 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music stops on lockscreen

Music Stops on note9 lockscreen. The app is not being optimized, nor is background data disable. Only spotify has this problem.

Visitor

Music Stops on note9 lockscreen. The app is not being optimized, nor is background data disable. Only spotify has this problem.

MafeG

Spotify Legend

1354 Views

9 replies

0 likes

  • 1354 Views
  • 9 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Manual Blacklist

At the moment, users cannot view which songs/artists they've chosen to blacklist.Blacklists also expire, meaning if I don't like a certain group & I tell you, after a year I'll have to reblacklist that group again.Besides, the feature of blacklisting...

Casual Listener

At the moment, users cannot view which songs/artists they've chosen to blacklist. Blacklists also expire, meaning if I don't like a certain group & I tell you, after a year I'll have to reblackl...

MafeG

Spotify Legend

897 Views

1 replies

1 likes

Android
Playlists
  • 897 Views
  • 1 replies
  • 1 likes

License keeps expiring

Hi For the last week or so every time I open the app to listen offline, none of my tracks are available to play. When I go to settings, it informs me that my license to play offline has expired. I've connected my phone to my wifi to re-obtain the lic...

Music Fan

Hi 🙂   For the last week or so every time I open the app to listen offline, none of my tracks are available to play. When I go to settings, it informs me that my license to play offline has...

5kidsmom61

Visitor

1104 Views

4 replies

2 likes

  • 1104 Views
  • 4 replies
  • 2 likes

Strange Mobile Issue

I've had this recent issue on my phone (no other device) where I can't access my playlists unless they're in the home tab. My liked songs are gone, and music refuses to play. It's kind of treating my account like it's new even though it seems to know...

Newbie

I've had this recent issue on my phone (no other device) where I can't access my playlists unless they're in the home tab. My liked songs are gone, and music refuses to play. It's kind of treating my...

Amay

Spotify Star

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect - volume and timeline greyed out on Windows when playing through Android

PlanPremiumCountryUKDeviceiBasso DX300 and Samsung S2 tabletOperating SystemAndroid 7 and 9, Win10 My Question or IssueWhen controlling on Win10 and playing through Android the volume and timeline sliders are greyed out. I think they worked before. T...

Casual Listener

Plan Premium Country UK Device iBasso DX300 and Samsung S2 tablet Operating System Android 7 and 9, Win10   My Question or Issue When controlling on Win10 and playing through Android t...

Ver

Spotify Legend

1696 Views

4 replies

0 likes

Android
Connect
Windows
  • 1696 Views
  • 4 replies
  • 0 likes

FireTV Spotify connect name change??

I have 3 FireTV Stick with the Spotify app.. All FireTV stick have the same Spotify connect name... How can i change this???

Casual Listener

I have 3 FireTV Stick with the Spotify app..   All FireTV stick have the same Spotify connect name...   How can i change this???

jonengland

Newbie

9324 Views

11 replies

0 likes

  • 9324 Views
  • 11 replies
  • 0 likes

Superuser Contribution Mobile network downloads despite disabling app option

Plan: Premium FamilyCountry: GermanyDevice: Mi Mix 2S (unrooted, unlocked bootloader) Android 10 QKQ basedOS: MIUI 12.0.3 global stable My Question or Issue I disabled the setting "download via mobile network" but for the second month the app kills m...

Casual Listener

Plan: Premium Family Country: Germany Device: Mi Mix 2S (unrooted, unlocked bootloader) Android 10 QKQ based OS: MIUI 12.0.3 global stable   My Question or Issue  ...

MafeG

Spotify Legend

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast goes backwards when casting

PlanPremiumCountryUKDevicePixel 5 (used to be the same on Pixel 4A) with Google Home or Home MiniOperating SystemAndroid 10/11 My Question or IssueSometimes (not always) when casting a podcast from phone to device the forward 15 seconds button actual...

Casual Listener

  Plan Premium Country UK Device Pixel 5 (used to be the same on Pixel 4A) with Google Home or Home Mini Operating System Android 10/11   My Question or Issue Sometimes (not alwa...

MafeG

Spotify Legend

655 Views

3 replies

1 likes

  • 655 Views
  • 3 replies
  • 1 likes

Superuser Contribution Connect

Problem with connect on Android and pcFrom Android a can control playlist's, progress bar ia deactivatePlanPremiumCountryRussiaDevice(Samsung Galaxy 9)Operating System(Android Oreo, Windows 10) 

Newbie

Problem with connect on Android and pc From Android a can control playlist's, progress bar ia deactivate Plan Premium Country Russia Device (Samsung Galaxy 9) Operating System (Android ...

Novy

Moderator

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution More than 80 percent of the songs does not play.

Hello I am using Android on a Huawei 20 P Lite. I have downloaded the lastest version of Spotify. When I go to my Library, and select the playlists to download, I keep seeing a revolving circle, meaning it is still downloading. When I go, to say, a p...

Music Fan

  Hello I am using Android on a Huawei 20 P Lite.  I have downloaded the lastest version of Spotify. When I go to my Library, and select the playlists to download, I keep seeing a revolvin...

Elena

Moderator

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes

I have a problem with the App for Android, it stops the music all the time.

Always, while i'm listening my music it stops several times, making the app too slow and not reacting for the buttoms, the same when i want to search an artist or any song in the search bar, i've uninstalled 3 times and is the same. And the other pro...

Newbie

Always, while i'm listening my music it stops several times, making the app too slow and not reacting for the buttoms, the same when i want to search an artist or any song in the search bar, i've uni...

Amay

Spotify Star

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes