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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393750 Views

546 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8337 Views

0 replies

7 likes

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Superuser Contribution Very Loud Sound

DeviceSamsung S24 PlusOperating SystemAndroid My Question or IssueWhenever I'm listening to a song on Spotify and I play another song while the other one is still playing, there's a very brief loud screeching sound before the other song plays. This o...

Newbie

Device Samsung S24 Plus Operating System Android   My Question or Issue Whenever I'm listening to a song on Spotify and I play another song while the other one is still playing, there's a ...

Susan_GP

Moderator

629 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution The app takes control with another device

I am facing an issue with Spotify on both devices. Both of my devices are Samsung Galaxy S8 and Lenovo Duet Chromebook 10.1, and they are signed in to my same account. When I sign in to my Lenovo Duet Chromebook 10.1 after putting in my PIN or passwo...

Roadie

I am facing an issue with Spotify on both devices. Both of my devices are Samsung Galaxy S8 and Lenovo Duet Chromebook 10.1, and they are signed in to my same account. When I sign in to my Lenovo Due...

Ivelina

Moderator

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
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Superuser Contribution Bluetooth car no time progress for songs

PlanPremiumCountry DevicePixel 6a Operating SystemAndroid My Question or Issue Car no longer shows song progress since upgrading from Samsung S9 to Pixel 6a. Other apps on the same phone show progress (eg podcast app) and same phone shoes progress in...

Regular

  Plan Premium Country   Device Pixel 6a   Operating System Android   My Question or Issue   Car no longer shows song progress since upgrading from Samsung S9 to...

Kos2024

Visitor

556 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution How to remove artists from Spotify

I know this maybe a stupid question to ask but how do you remove an artist from your artist page in the your music section. I just listened to a song and it added the artist to my artist and I'm not even following them.

Newbie

I know this maybe a stupid question to ask but how do you remove an artist from your artist page in the your music section. I just listened to a song and it added the artist to my artist and I'm not ...

Chrisy7556

Casual Listener

73518 Views

10 replies

1 likes

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  • 10 replies
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Superuser Contribution Your Sound Capsule is showing the wrong playlist

In the 'Sound Capsule,' there's the option 'Time listened,' and one of the data points is the playlist 'Listen to your (month) vibes.' But it seems that even if you change the month, it remains the same. It's probably based on the current month, not ...

Newbie

In the 'Sound Capsule,' there's the option 'Time listened,' and one of the data points is the playlist 'Listen to your (month) vibes.' But it seems that even if you change the month, it remains the s...

AlejaR

Moderator

1205 Views

1 replies

0 likes

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Superuser Contribution [Android Auto] "Spotify doesn't seem to be working

DeviceRealme GT Neo 2Operating SystemAndroid 13 IssueI have started use Spotify on Android Auto since August 2023. Till that date have no issue on phone, app working fine. Unfortunatelly on Android Auto after second connection by cable have a error "...

Music Fan

Device Realme GT Neo 2 Operating System Android 13   Issue I have started use Spotify on Android Auto since August 2023. Till that date have no issue on phone, app working fine. Unfortunat...

Jstank1747

Visitor

23556 Views

47 replies

13 likes

  • 23556 Views
  • 47 replies
  • 13 likes

Moving Downloaded Library

PlanPremiumCountryUKDeviceOpp0 A77Operating SystemAndroid My Question or IssueI noticed my phone slowing down so I went through the usual checks on it including looking at storage. Whilst I was not completely out of storage space I did have 9Gb of do...

Music Fan

Plan Premium Country UK Device Opp0 A77 Operating System Android   My Question or Issue I noticed my phone slowing down so I went through the usual checks on it including looking at st...

666 Views

0 replies

0 likes

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Solved!!Superuser Contribution Spotify only working if VPN is turned on

PlanPremiumCountryGermanyDeviceASUS ROG Phone 7Operating SystemAndroid 14 Build 34.1010.0820.76My Question or IssueSo I got my hands on a ROG Phone and tried to use Spotify at work using Mobile Data. When I tried to play music, it wouldn't load at al...

Casual Listener

Plan Premium Country Germany Device ASUS ROG Phone 7 Operating System Android 14 Build 34.1010.0820.76 My Question or Issue So I got my hands on a ROG Phone and tried to use Spotify at work ...

C3rb3ru5

Casual Listener

5931 Views

4 replies

0 likes

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Superuser Contribution i can not use the playback settings on my samsung

I am paying for a premium account and i entered to the settings of the app and playback settings doesn't work, you can even touch it

Visitor

I am paying for a premium account and i entered to the settings of the app and playback settings doesn't work, you can even touch it

Eni

Moderator

461 Views

1 replies

0 likes

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  • 1 replies
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Solved!! java.lang.RuntimeException: Unable to start activity ComponentInfo{com.spotify.music/com.spotify.log

PlanPremiumCountryMexicoDeviceSamsung Galaxy S20+Operating SystemAndroid My Question or IssueSpofity crashes even after a clean resintall.1-23 21:20:04.299 W/ActivityManager( 961): Slow operation: 53ms so far, now at startProcess: starting to update ...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy S20+ Operating System Android   My Question or Issue Spofity crashes even after a clean resintall. 1-23 21:20:04.299 W/ActivityMana...

prasanthkumarkatta

Casual Listener

1625 Views

2 replies

0 likes

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Superuser Contribution Music start playing while in phone call

while in the preference music and i am suggested a song and i press the (-) to not hear the song again, if you get a phone call at the same time and press to take the phone call right after pressing (-) then it will play the next song.

Visitor

while in the preference music and i am suggested a song and i press the (-) to not hear the song again, if you get a phone call at the same time and press to take the phone call right after pressing ...

Ivelina

Moderator

2753 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Musiken bara stängs av hela tiden

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android sue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android sue  

MartinT

Spotify Legend

566 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Re: Can't change settings in app

Hi @joe I know it is a very old thread but I'm facing the same issue. When I stream music from spotify app directly to my Denon AVR (which has Spotify connect), I'm unable to change any settings, like, audio quality, etc. As soon as I change back to ...

Visitor

Hi @joe I know it is a very old thread but I'm facing the same issue. When I stream music from spotify app directly to my Denon AVR (which has Spotify connect), I'm unable to change any settings, lik...

MartinT

Spotify Legend

777 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Pixel 8 + Denon Home 250 issue with Spotify Connect

PlanPremiumCountryCzech RepublicDevicePixel 8 ProOperating SystemAndroid 14Spotify version8.9.40.509 My Question or IssueI have a Problem with Spotify Connect, I recently switched to Google Pixel 8 Pro and if I start listening to music with my Denon ...

Casual Listener

Plan Premium Country Czech Republic Device Pixel 8 Pro Operating System Android 14 Spotify version 8.9.40.509   My Question or Issue I have a Problem with Spotify Connect, I recently...

Susan_GP

Moderator

833 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify says offline even when connected to WiFi/mobile data

Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force stopping the app and turning off lock screen widget...

Casual Listener

Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force ...

Marram0604

Visitor

879 Views

4 replies

0 likes

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Superuser Contribution Podcasts will not play.

On my device Galxy Note 8 Spotify is no longer playing any podcasts.I can download them but they will not play.

Casual Listener

On my device Galxy Note 8 Spotify is no longer playing any podcasts. I can download them but they will not play.

nickvdwal

Visitor

154286 Views

59 replies

5 likes

  • 154286 Views
  • 59 replies
  • 5 likes

How can I remove downloaded music?

I don't know which songs or albums are downloaded for offline use but I have 11.0 MB worth. I am unable to remove this Spotify content.

Newbie

I don't know which songs or albums are downloaded for offline use but I have 11.0 MB worth. I am unable to remove this Spotify content.

osornios

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
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Superuser Contribution Transferir datos de una cuenta a otra

Me gustaría transferir los datos de una cuenta (playlist, me gusta, datos, canciones, podcast, todo) a otra cuenta

Visitor

Me gustaría transferir los datos de una cuenta (playlist, me gusta, datos, canciones, podcast, todo) a otra cuenta

Fer-XD

Newbie

2385 Views

2 replies

1 likes

  • 2385 Views
  • 2 replies
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Superuser Contribution Offline Geräte entfernen (Android)

Plan PremiumCountryGermanyDeviceAndroid Radio KFZ (Android Head Unit in Car)Operating SystemAndroid 13 My Question or IssueHallo, Ich habe auf meinem Android Radio in der Spotify App Playlists heruntergeladen. Jetzt sind diese leider grau hinterlegt....

Casual Listener

Plan  Premium Country Germany Device Android Radio KFZ (Android Head Unit in Car) Operating System Android 13   My Question or Issue Hallo,   Ich habe auf meinem Android Ra...

Susan_GP

Moderator

1708 Views

7 replies

0 likes

  • 1708 Views
  • 7 replies
  • 0 likes