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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393771 Views

546 replies

35 likes

Account
Free
  • 393771 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8340 Views

0 replies

7 likes

  • 8340 Views
  • 0 replies
  • 7 likes

Superuser Contribution Behind the Lyrics doesnt work

Behind the lyrics doesnt work. I follow all steps but it is still not working. I have that issue from after update. Before i have all lyrics from songs but not now.PlanPremiumCountry TURKEYDeviceSamsung Galaxy J7 (2014)Operating SystemAndroid My Ques...

Casual Listener

Behind the lyrics doesnt work. I follow all steps but it is still not working. I have that issue from after update. Before i have all lyrics from songs but not now. Plan Premium Country  TUR...

Susan_GP

Moderator

2085 Views

8 replies

0 likes

  • 2085 Views
  • 8 replies
  • 0 likes

Superuser Contribution Favourites are gone

PlanPremiumCountryGermanyDeviceZenfone 10Operating SystemAndroid 14 My IssueSince this morning, I can't access any of my playlists nor accessing any artist. I tried to play a new song of an artist I follow). I got stuck everytime in the loading scree...

Casual Listener

Plan Premium Country Germany Device Zenfone 10 Operating System Android 14   My Issue Since this morning, I can't access any of my playlists nor accessing any artist. I tried to play a...

ShionEliphias

Casual Listener

1301 Views

2 replies

0 likes

  • 1301 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Bluetooth headset media buttons doesn´t work until Spotify is open.

PlanPremiumCountry DeviceRealme 10Operating SystemAndroid 13 My Question or IssueI had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play/pause button was pressed, Spotify app started and music played.Unfortunately, th...

Visitor

Plan Premium Country   Device Realme 10 Operating System Android 13   My Question or Issue I had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play...

user-removed

Not applicable

914 Views

2 replies

0 likes

  • 914 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Premium does not work with AdGuard DNS

PlanPremiumCountryUSA Device(Pixel 2, Pixel 3, Desktop App, Web player)Operating System(Android Ubuntu 18) I'm a premium user. I use AdGuard DNS on all platforms I use Spotify with. Since I'm paying a monthly fee to avoid advertisements on Spotify, I...

Casual Listener

Plan Premium Country USA   Device (Pixel 2, Pixel 3, Desktop App, Web player) Operating System (Android Ubuntu 18)   I'm a premium user.  I use AdGuard DNS on all platforms I...

koachemup

Visitor

14927 Views

11 replies

4 likes

  • 14927 Views
  • 11 replies
  • 4 likes

Superuser Contribution Library lost link to playlists on Android

On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop they still exist. On Android, I can only find them on ...

Casual Listener

On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop the...

DanAugust

Casual Listener

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Superuser Contribution My spotify doesn't connect to my speakers or airpods

Spotify doesn't connect to any speakers nor airpods, my device is connect and i can play any video or audio in other apps except Spotify plays on my phone's speaker.

Visitor

Spotify doesn't connect to any speakers nor airpods, my device is connect and i can play any video or audio in other apps except Spotify plays on my phone's speaker.

Maria

Moderator

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify music playing on its own!

There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled the app many times, checked to see if anyone else ...

Visitor

There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled...

Ihatespam

Newbie

3048 Views

7 replies

4 likes

  • 3048 Views
  • 7 replies
  • 4 likes

Superuser Contribution Settings UI changing without notice

Plan: PremiumCountry: CADevice: Samsung Galaxy A50OS: Android 11Spotify version in settings: 8.9.26.592 The Settings window change without any inputUntil yesterday the "Offline mode" was branched inside "Playback" (horrible choice) with lots of other...

Roadie

Plan: Premium Country: CA Device: Samsung Galaxy A50 OS: Android 11 Spotify version in settings: 8.9.26.592   The Settings window change without any input Until yesterday the "Offline mod...

Ian39

Roadie

750 Views

3 replies

0 likes

  • 750 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify songs randomly appearing on my always on display.

I have this weird thing on my OnePlus Nord 2T. Where songs will randomly appear on my always-on display. Even when I'm not listening to music. Does anyone know how to turn this off?PlanPremiumCountryUKDeviceOnePlus Nord 2TOperating SystemAndroid 14 M...

Regular

I have this weird thing on my OnePlus Nord 2T.  Where songs will randomly appear on my always-on display.  Even when I'm not listening to music.  Does anyone know how to turn this off?...

Vasil

Moderator

1268 Views

1 replies

0 likes

  • 1268 Views
  • 1 replies
  • 0 likes

Stop Duo Pop-ups

Please stop the Duo pop-ups. Is there a way to disable them? I am a single person with a single account, these ads are extremely annoying and pointless.

Regular

Please stop the Duo pop-ups. Is there a way to disable them? I am a single person with a single account, these ads are extremely annoying and pointless.

osornios

Spotify Star

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why only the home page can be displayed in the mobile client?

PlanPremiumCountryHongkongDeviceXiaomi MarbleOperating Systemandroid 14 My Question or IssueI cant connect to other pages. I tried switching networks,but it doesnt work.As shown in the picture, songs in the album cannot be displayed

Newbie

Plan Premium Country Hongkong Device Xiaomi Marble Operating System android 14   My Question or Issue I cant connect to other pages. I tried switching networks,but it doesnt work....

AlejaR

Moderator

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution App turns mute

The app randomly mutes the music. Premium user in Germany  

Visitor

The app randomly mutes the music. Premium user in Germany   

Zmnys

Visitor

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Solved!! Lock screen, bluetooth controls break when the app is closed

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart the app. This means I have to force close the app ...

Casual Listener

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart...

quasigod

Casual Listener

1142 Views

2 replies

1 likes

  • 1142 Views
  • 2 replies
  • 1 likes

Superuser Contribution Randomly skipping songs and pausing podcasts

PlanFreeCountryUSADeviceMoto G Stylus 5GOperating SystemAndroid 12 My Question or IssueWhen I back out of the app to let it run in the background and then open it again it will skip the current song or entirely stop playing the podcast episode I'm li...

Visitor

Plan Free Country USA Device Moto G Stylus 5G Operating System Android 12   My Question or Issue When I back out of the app to let it run in the background and then open it again it wi...

jointhepenclub

Visitor

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

Smart Shuffle function doesn't work

I have a Premium Individual Account but the smart shuffle function doesn't work. Before it did, but now it seems to be disappeared. Any suggestions to fix this problem?

Newbie

I have a Premium Individual Account but the smart shuffle function doesn't work. Before it did, but now it seems to be disappeared. Any suggestions to fix this problem?

zorgum

Visitor

6784 Views

2 replies

1 likes

  • 6784 Views
  • 2 replies
  • 1 likes

Superuser Contribution Android app keeps randomly crashing

App Version8.9.38.494PlanStudent PremiumCountryUSADeviceNokia G310 5GOperating SystemAndroid 13 My Question or IssueI do apologize in advance if this has already been addressed or fixed for most, but on my phone, the app itself will be running perfec...

Newbie

App Version 8.9.38.494 Plan Student Premium Country USA Device Nokia G310 5G Operating System Android 13   My Question or Issue I do apologize in advance if this has already been add...

MartinT

Spotify Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can not move the song bar

PlanFreeDeviceVivo Y21Operating SystemAndroid My Question or IssueI used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am not able to do that anymore. I can now also not be able to click the lyrics to mov...

Visitor

  Plan Free Device Vivo Y21 Operating System Android   My Question or Issue I used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am no...

jmaytum

Casual Listener

1946 Views

3 replies

0 likes

  • 1946 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not working with Ford Sync

PlanFamilyCountryUnited StatesDeviceSamsung Galaxy J3Operating SystemAndroid My Question or IssueI've been using Spotify in a 2016 Ford Focus SE via Ford's SYNC feature since July of last year without too many problems. It's my fiancee's car, and her...

Newbie

Plan Family Country United States Device Samsung Galaxy J3 Operating System Android   My Question or Issue I've been using Spotify in a 2016 Ford Focus SE via Ford's SYNC feature since...

Grumppa

Casual Listener

24015 Views

4 replies

3 likes

  • 24015 Views
  • 4 replies
  • 3 likes

Superuser Contribution Play button don't work

I'm facing an issue with play button it is stuckPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

I'm facing an issue with play button it is stuck Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windo...

Yordan

Moderator

2890 Views

2 replies

0 likes

  • 2890 Views
  • 2 replies
  • 0 likes