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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393932 Views

546 replies

35 likes

Account
Free
  • 393932 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8357 Views

0 replies

7 likes

  • 8357 Views
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  • 7 likes

Superuser Contribution Seek bar not working properly on Android tablet

The seek/progress bar does not work properly on my Android tablet (Kindle Fire 10) with the latest versions of Spotify (Premium). Frequently, the circular handle on the track progress bar on the left side of the app will disappear. When the circular ...

Regular

The seek/progress bar does not work properly on my Android tablet (Kindle Fire 10) with the latest versions of Spotify (Premium). Frequently, the circular handle on the track progress bar on the left...

Vasil

Moderator

2180 Views

7 replies

0 likes

  • 2180 Views
  • 7 replies
  • 0 likes

Discovered Weekly/Release Radar songs are rubbish!

PlanPremiumCountryUnited Kingdom DeviceSamsung A50Operating SystemAndroid My Question or IssueFor longer than I can remember my spotify discover weekly and release radar have been horrific. Years ago my friend played me a song he thought i'd like.. i...

Newbie

Plan Premium Country United Kingdom   Device Samsung A50 Operating System Android   My Question or Issue For longer than I can remember my spotify discover weekly and release rad...

rabdolan

Casual Listener

1058 Views

1 replies

4 likes

Discover Weekly
Premium
Release Radar
Rubbish songs
  • 1058 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify chromecast stops working randomly

PlanPremiumCountryTurkeyDeviceXiaomi 12TOperating SystemAndroid 14 My Question or IssueI connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal because it's spotify. I start playing a song and close my phone. It plays ju...

Newbie

Plan Premium Country Turkey Device Xiaomi 12T Operating System Android 14   My Question or Issue I connect my phone to my TV via chromecast. It's extremely slow and it's pretty normal ...

Ivelina

Moderator

634 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Music stops every 4 seconds

Since April 12th (2 days ago), spotify stops any music every 4 seconds.I use a Pixel 7a and the version 14 of Android.I had the same problem with the app connected to my car (Android auto). I've found another complaint similar to mine in 2017 with no...

Casual Listener

Since April 12th (2 days ago), spotify stops any music every 4 seconds. I use a Pixel 7a and the version 14 of Android. I had the same problem with the app connected to my car (Android auto). I've ...

Vasil

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle automatically turns on for liked songs (android)

This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit the button to turn it off, it will do so successfull...

Newbie

This has been happening for a while now but I've become increasingly annoyed with it. Smart shuffle will automatically turn itself on by default when I start listening to my liked songs. When I hit t...

Eni

Moderator

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Encendido automatico de la aplicación .como quitarlo del celular

Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.

Visitor

Ni bien activo celular al levantarme, inicia música. Active hace mucho pensando que serviría como despertador. Quiero quitarlo. No sé cómo.

Ivelina

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estoy escuchando en modo offline y se pausan las canciones?

Me pasa todo el tiempo q se pausa, tanto en online como en offline. Ya eliminé la aplicación y la volvi a instalar y sigue el problema

Visitor

Me pasa todo el tiempo q se pausa, tanto en online como en offline. Ya eliminé la aplicación y la volvi a instalar y sigue el problema

Vasil

Moderator

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution After an app crash, it logged me out and lost all my downloaded playlists

My app was not responding when I am adding songs to playlists on Spotify. It crashed and after a hard phone restart and reopened the app, it logged me out and I lost all my downloaded stuff like playlists. How do I fix this?Device: Samsung Galaxy S8A...

Roadie

My app was not responding when I am adding songs to playlists on Spotify. It crashed and after a hard phone restart and reopened the app, it logged me out and I lost all my downloaded stuff like play...

MihailY

Moderator

457 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Device won't show up in Devices

My droid no longer shows up as a device on the desktop player. Also, the app says it has "no internet connection" even though it does and downloads all songs except for the "local" songs. This started about the same time as I upgraded the app and exp...

Visitor

My droid no longer shows up as a device on the desktop player.  Also, the app says it has "no internet connection" even though it does and downloads all songs except for the "local" songs. ...

Maurost

Newbie

68867 Views

28 replies

0 likes

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  • 28 replies
  • 0 likes

Superuser Contribution All tracks are played through the preview

PlanFreeCountryRussia DeviceHonor 5AOperating SystemAndroid 5.1 My Question or IssueAll songs on the phone started playing in preview mode, how can I turn off this mode and start listening to normal music again?

Visitor

  Plan Free Country Russia   Device Honor 5A Operating System Android 5.1   My Question or Issue All songs on the phone started playing in preview mode, how can I turn of...

Vasil

Moderator

10331 Views

7 replies

0 likes

  • 10331 Views
  • 7 replies
  • 0 likes

Superuser Contribution Issue with storage option switching from internal to SD Card

PlanPremiumCountryTurkeyDeviceRedmi Note 9sOperating SystemAndroid 12My Question or IssueI updated my app to 8.9.22.539 version. Now I couldn't switch my preference of storage to SD Card from internal. Before the update there was a option to do that ...

Casual Listener

Plan Premium Country Turkey Device Redmi Note 9s Operating System Android 12 My Question or Issue I updated my app to 8.9.22.539 version. Now I couldn't switch my preference of storage to SD...

EfeTheZeus

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Superuser Contribution Removing playlists from android auto

My son and I used to share a premium account. He now has his own account vai premium family. All of his playlists have been deleted from my account. Cannot see those playlists on my phone / pc. However when I plug my phone into my car and Spotify is ...

Casual Listener

My son and I used to share a premium account.    He now has his own account vai premium family.  All of his playlists have been deleted from my account. Cannot see those playlists on m...

Not applicable

1679 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Sharing lyrics crashes app

PlanPremiumCountryUS Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Pixel 6A Operating System(iOS 10, Android Oreo, Windows 10,etc.)Beta My Question or IssueSharing lyrics crashes app

Music Fan

Plan Premium Country US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Pixel 6A  Operating System (iOS 10, Android Oreo, Windows 10,etc.) Beta  My Question...

Eni

Moderator

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fone Bluetooth

Ao conectar o fone Bluetooth aparece que esta conectado com o modelo tal do fone mas nao sai som, o som sai apenas no auto falante do smartphone Obs: em qualquer outro app ele funciona normalmente PlanPremiun CountryBrasil DeviceSansung Galaxy S20 Op...

Newbie

Ao conectar o fone Bluetooth aparece que esta conectado com o modelo tal do fone mas nao sai som, o som sai apenas no auto falante do smartphone   Obs: em qualquer outro app ele funciona norma...

Eni

Moderator

984 Views

3 replies

0 likes

  • 984 Views
  • 3 replies
  • 0 likes

Superuser Contribution Incorrect Song Selection on Samsung Active 2 Watch

PlanPremiumCountryUKDeviceSamsung Active 2 Watch Operating SystemTizen My Question or IssueI am using the watch in standalone mode. When selecting songs from a list, an unselected song plays. For example, I searched for 'Questions' and first on the l...

Visitor

Plan Premium Country UK Device Samsung Active 2 Watch  Operating System Tizen   My Question or Issue I am using the watch in standalone mode. When selecting songs from a list, an ...

Maria

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crash shuffle to non shuffle

Plan/PremiumCountryNetherlands Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Google pixel 8 proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I start my liked songs playlist in shuffle mode and then switch...

Newbie

Plan /Premium Country Netherlands  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Google pixel 8 pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My...

Joan

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution My following list is not right number. How to fix it

I tried unfollowing and refollowing people it just keeps giving me the wrong amount of people I follow. I need help ASAP

Newbie

I tried unfollowing and refollowing people it just keeps giving me the wrong amount of people I follow. I need help ASAP

Joan

Moderator

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution No tengo acceso a mi cuenta creada con mi número y esa tiene mi descuento

Cerré por equivocación mi cuenta y no puedo acceder, spotify dice que no existe y necesito restaurarla para poder tener acceso a mi descuento

Visitor

Cerré por equivocación mi cuenta y no puedo acceder, spotify dice que no existe y necesito restaurarla para poder tener acceso a mi descuento

Ivelina

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to link individual premium account to my new/different Google account

I changed email address in my Spotify account now my subscription has not carried over into the corresponding Google account how can I switch it over

Visitor

I changed email address in my Spotify account now my subscription has not carried over into the corresponding Google account how can I switch it over

Ivelina

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes