changed mobile

[juliane-korte]

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying again?

[osornios]

@juliane-korte

Do you get email receipts for your subscription purchases? In them, it shows your Spotify username

Username/ID:        xxxxxxx

Logout, and be sure to use it to login to your account. It's the one with the Premium features.

You can login to the website to check the status of your subscription here:

https://www.spotify.com/account/subscription/