music randomly pauses when screen is off, no battery saver, press power button music starts

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music randomly pauses when screen is off, no battery saver, press power button music starts

pushkacom
Newbie

Plan

/Premium

Country

Australia

 

Device

Samsung Galaxy s9plus

Operating System

Android Pie

 

My Question or Issue

 

I have music downloaded to the app, latest app

2019, June 9 Latest Samsung Android Pie updates,

Battery saver is off, I have reset the phone to remove glitches, I have given the Spotify app all permissions and background process, background data permissions, but I have never had this issue before music was playing, then it would pause using headphones, when pressing the power button music would start, when saying 'ok Google" music would start

 

 

 

 

 

 

 

 

1 Reply

Re: music randomly pauses when screen is off, no battery saver, press power button music starts

CryticalAce
Community Legend

Hey pushkacom,

 

Just to confirm some further details with you;

 

  • Does this happen on Wi-Fi or data, have you tried switching networks?
  • Is your phone charging or running off of the battery?
  • Are you using any VPN or app that affects your network?
  • Are you using any power management apps?
  • Have you checked if you may have data saver turned on?
  • Does the issue only happen with headphones? Have you tried another pair or without headphones?

Let me know and I'll have a search and see if I can find anything, I know I used to have that issue on my S5 with Battery Saver but as you have that turned off, I'll try and see if I can find any other causes.

 

Let me know if you need anymore help! :)

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