Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

not playing

not playing

Music isn't playing whether in on or offline mode. when I press play it immediately goes back to pause and sometimes plays for approximately one tenth of a seconddoes not work with or without headphones and other applications for music are not affected
Reply
3 Replies

Hey there and thanks for your question ๐Ÿ™‚

Do not worry. I can help you with this issue.

 

It's possible that app is corrupted. To fix this, please remove Spotify from phone and install it back in easy steps: just go to Google Play and install your music app back. This should fix this problem.

 

Merry Christmas !!!

Greetings,
Jyri

I forgot to mention that I did this already. The only thing that had changed was my offline music wasn't downloaded anymore.

Sorry for the delayed reply, have you tred a clean install as per the below guide? Note the removal of specific folders and a reboot is a must!
[GUIDE] How to fix common issues for Spotify on Android


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts