Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11.
I have already cleared storage and cache and reinstalled Spotify.
I have been listening to the podcast high rollers DnD ( https://open.spotify.com/show/38hqqX4m4eYtKZXzuI8exS?si=5MASkkwxRYCpN6XPx63XAg&utm_source=copy-link&...)
My issue is this, I finished listening to one episode and then as it went to play the next it played an ad, and after the ad the podcast itself(but not the ad that preceded it ) sounded slowed down ( changing payback speed did speed it up but it was still lowered pitch) . The ad changes when I go to play it again and they have sponsors for the podcast but not ads like this.
I tried replaying the previous episode that had just played fine and it seems affected as well. Every episode I select to play does the same thing.
Hi there folks,
Thank you for reporting this.
It would be great if you can provide us the following details so that we can pass the information on to the right team:
We'll be on the lookout for your replies.