samsung galaxy ace - white screen

[ani544]

I have installed spotify on my samsung galaxy ace, and it installs fine. However, when I click on the app I just get a white screen and nothing happens. I have tried uninstalling and installing, as well as turning phone on and off (taking battery out) and updating software, but nothing works.

Please help - I cannot live without my spotify!

[Peter__]

Hey 🙂 

Do you have an SD card in your device? 

I think someone has mentioned before it fixes this error.

Peter

[ani544]

Hey - no I have not. I do not think anyway :-s

Where can I get one?

[Liam]

---

@Hammeh wrote:

Hey 🙂 

Do you have an SD card in your device? 

I think someone has mentioned before it fixes this error.

Peter

---

My Nexus 7 doesn't have an SD card and I don't get this error. My SGS2 does have an SD Card and I don't get this error.

[Liam]

---

@ani544 wrote:

Hey - no I have not. I do not think anyway :-s

Where can I get one?

---

Any shop, normally 😉

[Peter__]

I am not sure, but I'm almost certain I remember someone telling me that fixed things before! I will have a search for the thread later 😛 

Peter

Edit: here and here.

[licenced]

Yep, devices that have an SD card slot, and use that SD card as their main memory, need to have an SD card inserted before the app will work.

It's confused due to the fact that some devices don't have SD card slots at all (they have built in memory and it's not expandable) and some others do have slots but also have internal memory they use as the main memory store.

[Peter__]

Thanks for the clarification 🙂 

Peter