Help Wizard

Step 1

NEXT STEP

samsung tablet issue

samsung tablet issue

spotify thinks my tablet is a phone therefore I have to shuffle instead of playing what song I want! Is there anyway to fix this?

Reply
6 Replies

Exactly what is the device and does it have a sceen over 7"?

Hello,

 

my problem is the same. I have an android tablet pc with 9". No matter what I try it won´t work!

 

I hope anyone have an idea...

 

Thanks a lot!

 

Greetz, Prussiaqueen

What model is it? Some of the last known tablets aren't supported as they haven't been tested.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

It is a model from Gufan, not from Samsung... 

 

16 GB DUAL CORE 9" Zoll Tablet PC 2x Kamera Android 4,2 Touchscreen EPAD WIFI 3G ... It would be a pitty if Spotify dosen´t work on it =(


@Prussiaqueen wrote:

It is a model from Gufan, not from Samsung... 

 

16 GB DUAL CORE 9" Zoll Tablet PC 2x Kamera Android 4,2 Touchscreen EPAD WIFI 3G ... It would be a pitty if Spotify dosen´t work on it =(


OK. that's definately not going to be on the 'list' of approved devices which is why you're not getting the tablet version of free. I recommend you contact Spotify Support using the form here.

You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Thanks a lot for your help! I will try 😃

Suggested posts