Announcements

Help Wizard

Step 1

NEXT STEP

sound stops randomly

sound stops randomly

hi all,

 

for the past 4-5 weeks this started happenning on my android devices (firstly on my tablet, but later also on my phone):

 

the music is playing fine, however after some random time when a new track starts, there is no sound, however the track keeps on going when i look at the device.

this happens randomly, meaning there is no pattern, however it happens eventually every time i use spotify on my android device

- album/playlist/shuffle mode.... - does not matter

- it happens after one song, sometimes after three, after five...

 

i have a premium account

tried reinstalling, restarting, clearing cache,.... still happens

it started about 5 weeks ago, it did not happen before at all

when it happens, the sound comes back only if i select next song, or move the track progress bar a little bit

 

needless to say, this is very annoying and not a good service

 

maybe a bug in the streaming service???

 

please help, otherwise i will have to look at other services that work

 

thanks

Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random