Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

speeding up and slowing down problems

speeding up and slowing down problems

While listening on my Moto G to downloaded tracks, they sometimes speed up then slow down before going back to nomal. Any thoughts why this might be happening. Seems to be getting worse
Reply
2 Replies

Ive been having this problem for quite awhile now and I have no idea how to fix it. My tracks will randomly speed up and slow down.

 

I tried screen recording, but whenever the recording started the sound would return to normal. The second I stopped recording, the music would become really distorted again. 

Honestly its quite terrifying and I hope it fixes itself soon. 

Hey @Asha_

 

Thanks for reaching out about this here in the Community. 

 

Could you let us know if this is happening across devices or only on a specific one?

 

Additionally, would you mind letting us know which troubleshooting steps you've already tried?

 

Lastly, sending us the exact make/model, operating system and Spotify version of your device would come in handy. 

 

We'll be on the lookout for your reply.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts