spotify doesn`t save to sd card

[Benote]

Hello,

on my WIko Wax spotify is unable to save offline music to the sd card. Although the internal disk is full and there is plenty of space on the sd card spotify just says "disk is full". I also emtied the catch and deleted all data...doesn't help.

Thank you for your ideas!

[jamieneal1]

Its prob saved there automatically. Although its sayin its not.

[NeverHappy]

Uhh...it's not. It never does

[user-removed]

These solutions are not good enough. I guess its fine for iPhone users who don't care how the magic black box is organized as long as what they want is there, but for Android power users I expect more user control. There should be options upon playlist download that allow you to select which file system to want to save to. i.e. internal, sd, external usb, etc...

[hacobie]

Thank you very much also!!!! I have been stressed out looking for a solution... And whenever I had to download an app, I always have to delete an app also... Thank you very much. You just saved me some of my years on Earth!

[langweiligh3]

Does anyone know about how to reach Spotify? Phone numbers, email addresses, postal address? Are there devs in this forum? I want someone to tell my WHY I can't choose a place for downloaded songs. I don't want to hear anyone telling me I shall look at "this post" or "that steps". I'm not stupid, so give a reason to blow my mind please.
Does anyone have the old apk which had the option to set offline cache?
Greetings

[user-removed]

I've been having this problem for some months now. Spotify downloads files to my SD card fine, but my phone always interprets the location of the music as internal storage, even though when i check where the files are actually saved it is definitely on my SD card and not internal storage. Has anyone else had this problem? Sorry I havent been able to look through the whole thread/forum.

[spannerotoole]

uninstall the app. Ensure that a file called 'spotifycache' is deleted too. You need to search for this file. ES File Explorer will find it. Then reboot your phone and reinstall spotify. This is what worked for me.

[user-removed]

thanks, i've tried that a couple of times tho - deleted every spotify related file on int and ext storage and done a clean reinstall - it doesn't make a difference. i tried downloading a bunch of songs to my spotify and monitoring my phone's storage and it actually interprets everything downloaded as on *both* the internal *and* the external storage, even though all the data is saved to tbe SD card, because it includes all that data as in the size of the app and therefore on internal storage...

[vivian0912]

HTC One M8 running on Android 5.0.2, I've tried everything nothing is working. It doesn't save to Sd card. This is the worst!!!

[spannerotoole]

what version of android is on your phone?

[vivian0912]

5.0.2

[spannerotoole]

uninstall. Look for a file called spotifycache delete the file. Reboot.
Install from Google play store.

[vivian0912]

I already did that. It doesn't work. Programmers haven't been able to add this option as a feature so they're losing clients. Thanks for your help

[langweiligh3]

yes! and i expect more than the usual "reinstall and delete cache" FAQ-claptrap!

The spotify support sent me a link to this thread from 2012, telling me that it still might be considered and they'll forward my concern to the developers.

This is annoying, I prefer Spotify over Deezer, Rdio etc. but the app doesn't allow me to use it properly 😞 Maybe Apple Music is gonna help when it arrives on Android...

[vivian0912]

I've just cancelled my subscription. Now I have Google Play. Let's see, at least the app asks you where to save.

[lgeleta]

Spotify does not save to SD card on LG G4 running Android 6.0 and Spotify support cannot give working solution. They are suggesting the same worn out crap that used to work 3 years ago with old versions of application and Android.
The most frustrating thing was that they kept repeating the same recommendations even though I had checked them and informed that they do not work.
I really consider cancelling my premium subscription and going for other service like Google or Deezer.

[matthew1114]

Hi Guys,

I have also been having the same annoying issue, why there isn't a simple setting within Spotify to choose the SD Card I don't know!

Anyway, I have tried the usual delete cache, force close, uninstall, reinstall rubbish with little effect.

What I did notice though is my phone when I install Spotify actually creates 2 com.spotify.mobile.android.ui or similar, one on internal on on SD card. This seems to be to allow Spotify to use total memory but when internal is full it doesnt jump to SD.

So..... what I did was delete the com.spotify.mobile.android.ui in the Internal>Android>data> folder so Spotify only has cache on the SD card. It seems to have worked. Hopefully Spotify won't create a new cache on internal when I restart the phone or restart the app.

Cheers

M

[vivian0912]

it works for a while, then it starts saving wherever he wants again. And you have to do that after every update. I hate it!!! Google music has all the music from spirits plus a SIMPLE WAY TO CHOOSE: In the settings menu they have the option: STORAGE LOCATION. so simple....

[matthew1114]

Its so retarded, how has this been an issue since 2012 (maybe longer) and Spotify haven't addressed it!

[TommyPT]

Hello everyone.

Since version 4.4 that android removed permissions for the apps to write app data on external SD cards (for eg. Titanium Backup). I came across this problem exactly for the app example I just gave. The solution was to fix those permissions back and then repeating the process, which in this case I believe includes uninstalling the app, deleting the cache folders on both sides and installing the thing again. You can do this fix manually by editiong a config folder in the android system. However I opted to install an app called SD Fix which was available in the playstore. This app fixed permissions on my phone (Galaxy S3 LTE with stock samsung 4.4.4 rom and root).

Lastly, if this is not enough, install appmgr II and move Spotify onto the SD card.

Best Regards,

Tommy