i turned off the setting on both of my sim cards, but it keeps on downloading using my data. also tried to turn the setting on and off but it didn't solve the problem
Xiaomi Redmi Note 8
My Question or Issue
Solved! Go to Solution.
Hey there @colakitten,
Thanks for reaching out to the Community and welcome!
To avoid using data when downloading content, head to the app's Settings > Download using cellular > toggle off. If the app is still downloading using your mobile data, make sure to disable the data usage for Spotify on your phone's settings.
If this doesn't do the trick, it's worth running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.
Just to clarify, to listen to music without using data, you must download it and then enable the Offline Mode. When you listen to music that you have already downloaded but the app isn't in Offline Mode, it'll continue to connect to the servers and will still use some data.
Keep us posted on how it goes. We'll be on the lookout.