spotify saying wrong pw?

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spotify saying wrong pw?

user-removed
Not applicable
i'm trying to upgrade but it just says "sorry wrong password!"

my case number is 01930631 btw
5 Replies
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Re: spotify saying wrong pw?

Community Legend

Hi there! The team works very hard to get back to users as soon as possible (normally about 24hrs). Please be sure you've responded directly to the automated email (don't open a whole new case via the contact form). Check your spam filter if you haven't seen the automated email from the team. Once you reply you'll hear back shortly.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

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Re: spotify saying wrong pw?

Spotify Legend

Hey xmarcv

 

If you haven't received a reply still, try using a different browser window to see if that helps (if you're sure you're using the right password!).

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Re: spotify saying wrong pw?

user-removed
Not applicable
i tried their suggestions but it's not working, and it's taking out money for something i can't even use! ugh
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Re: spotify saying wrong pw?

user-removed
Not applicable
i'm doing this directly from the app itself.
Highlighted

Re: spotify saying wrong pw?

Community Legend

Have you tried resetting your password? You say you have a case number, have you replied to the email requesting an update?


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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