Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Enhance Feature

Reply

Enhance Feature

I am reaching out because I cannot turn off the enhanced feature while offline. I have clicked on it before and I know I can turn it off but only while online. It automatically puts it back on when I go back to my liked songs. I recently ran out of data and when I tried to listen to music I could not because the enhanced feature could not be turned off. I also have vacation planned and need to be able to use Spotify offline especially as a premium member. There should be a way that once you turn off enhanced it does not get turned back on automatically. Please help! 

FB4F4A1B-F986-480A-A18D-00AEA30FDC0D.png
0 Replies

Suggested posts