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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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Podcasts not playing

Does anyone know why I am not able to play podcasts? I’ve logged out and logged back and nothing seems to work. Anyone? Please help!!!

Newbie

Does anyone know why I am not able to play podcasts? I’ve logged out and logged back and nothing seems to work. Anyone? Please help!!!

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Enhance Feature

I am reaching out because I cannot turn off the enhanced feature while offline. I have clicked on it before and I know I can turn it off but only while online. It automatically puts it back on when I go back to my liked songs. I recently ran out of d...

Newbie

I am reaching out because I cannot turn off the enhanced feature while offline. I have clicked on it before and I know I can turn it off but only while online. It automatically puts it back on when I...

202 Views

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Liked songs playing switching to random

I have 1000+ songs in my liked songs .. I wanted to go through the entire list sequentially sorted by title .. I listen while working around the house, on the golf course, in my car, etc. .. EVERY time i switch locations, the song I left off remains,...

Casual Listener

I have 1000+ songs in my liked songs .. I wanted to go through the entire list sequentially sorted by title .. I listen while working around the house, on the golf course, in my car, etc.  &nbsp...

tjsagmoe

Casual Listener

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Playlists Missing On Spotify Apple TV App

I have my account paired to my Spotify App on Apple TV and recently my playlists have been disappearing and not showing in the Apple TV app. I have to do a search to make it show. I have deleted and re-installed the app several times. All this does i...

Casual Listener

I have my account paired to my Spotify App on Apple TV and recently my playlists have been disappearing and not showing in the Apple TV app.  I have to do a search to make it show.   I ha...

MMiller1000

Casual Listener

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4 replies

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Truly Despise the new mobile UI

The customer service rep I spoke to implied this was a test. End the test now. This is garbage. Did anyone ask "why" (5 times) when you made this change? The autoplay is terrible It takes longer to find what I want Your algorithm is no where near as ...

Newbie

The customer service rep I spoke to implied this was a test. End the test now.  This is garbage.  Did anyone ask "why" (5 times) when you made this change?  The autoplay is terrible&n...

214 Views

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Premium plan problem

I got automatically paid $11.99 for the Spotify premium plan even though a couple days ago, I canceled the plan two days before the payment and And it paid my card automatically I canceled the subscription and it didn't say I canceled it on the app I...

Visitor

I got automatically paid $11.99 for the Spotify premium plan even though a couple days ago, I canceled the plan two days before the payment and And it paid my card automatically I canceled the subscr...

Devoto62

Visitor

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Solved!! Friends Feed Panel

Hi Spotify Community, i recently discovered the friends feed on my laptop- can all of my followers (randoms) see what I am actively listening too in that friends feed panel or can only my Facebook friends see that? Thank you in advance if anyone know...

Casual Listener

Hi Spotify Community,   i recently discovered the friends feed on my laptop- can all of my followers (randoms) see what I am actively listening too in that friends feed panel or can only my Fa...

misoooo

Casual Listener

776 Views

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Audio quality changes when my phone screen locks

Over the past year I have noticed a significant drop in audio quality when my phone screen is off. If Spotify is open the sound is crisp and sounds good. When my screen switches off there is an instant drop in treble and the music sounds muffled. I'v...

Visitor

Over the past year I have noticed a significant drop in audio quality when my phone screen is off. If Spotify is open the sound is crisp and sounds good. When my screen switches off there is an insta...

548 Views

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Lag when switching back to Spotify

lately, whenever I switch back to Spotify from other apps it takes 5 seconds or so to allow me to do anything. It wasn't doing it before. It is most annoying and less than I would need to cancel my sub. If feels like it's confirming my account and my...

Newbie

lately, whenever I switch back to Spotify from other apps it takes 5 seconds or so to allow me to do anything.  It wasn't doing it before. It is most annoying and less than I would need to canc...

167 Views

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The enhance feature only gives me a maximum of 100 song suggestions.

I’ve been using the Spotify enhance to find new songs but randomly it started limiting my suggestions to 100 song I don’t know it it’s due to my playlist having 900 songs or if others are having the same issues.

Visitor

I’ve been using the Spotify enhance to find new songs but randomly it started limiting my suggestions to 100 song I don’t know it it’s due to my playlist having 900 songs or if others are having the ...

jconnor817

Newbie

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1 replies

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增加國家選擇器

目前Spotify會按照不同的國家和地區,顯示不同的曲風和播放清單,例如在日本有「日本音樂」的類別,點開會有很多播放清單,但是當帳號的國家設定不在日本時,將無法看到這個曲風類別,然而,這並不表示那些播放清單和歌曲不存在,例如,當我在印度時,我仍然可以透過搜尋「Tokyosuperhits!」找到這個播放列表,裡面的歌曲大部分也能聽,但是由於沒有了日本音樂的類別,日本以外的使用者,無法容易的找到更多日本音樂的播放列表,統統必須透過自己透過文字編輯搜尋的方式才能找到,這樣對於喜歡聽國外音樂的朋友來說...

Regular

  目前Spotify會按照不同的國家和地區,顯示不同的曲風和播放清單,例如在日本有「日本音樂」的類別,點開會有很多播放清單,但是當帳號的國家設定不在日本時,將無法看到這個曲風類別,然而,這並不表示那些播放清單和歌曲不存在,例如,當我在印度時,我仍然可以透過搜尋「Tokyo super hits!」找到這個播放列表,裡面的歌曲大部分也能聽,但是由於沒有了日本音樂的類別,日本以外的...

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spotify music buttons

In one of the variations of the shuffle button for a playlist or songs in queue I want to suggest the idea to play a list of songs from the bottom to top. As in, the songs played after the song playing would be the ones played before. For a better ex...

Newbie

In one of the variations of the shuffle button for a playlist or songs in queue I want to suggest the idea to play a list of songs from the bottom to top. As in, the songs played after the song playi...

351 Views

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Are they for real with this Karaoke **bleep**?

Yesterday I was begrudgingly listening to music and the lyrics were there. Today, they are gone. Gone to some BS karaoke feature. I hate the new Spotify. JUST PUT IT BACK! IF PEOPLE WANT TIK TOK, THEY WILL USE TIK TOK! WE JUST WANT OUR MUSIC!

Casual Listener

Yesterday I was begrudgingly listening to music and the lyrics were there. Today, they are gone. Gone to some BS karaoke feature. I hate the new Spotify. JUST PUT IT BACK! IF PEOPLE WANT TIK TOK, THE...

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Can you still listen to / edit a cancelled playlist, if using a shared link?

Hello everyone,I've noticed that a friend of mine can still listen to and edit a very old playlist I shared with him via link, even if I recently deleted it.Is that possible? If so, why that?Thanks in advance!

Newbie

Hello everyone, I've noticed that a friend of mine can still listen to and edit a very old playlist I shared with him via link, even if I recently deleted it. Is that possible? If so, why that?...

167 Views

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Why can't I see Spotify Canvas videos on my app?

I still cannot see Spotify Canvas videos in my iOS app (iPhone 13, United States). I've deleted and redownloaded the app, logged in and out, and checked my settings multiple times. What could possibly be causing this?

Visitor

I still cannot see Spotify Canvas videos in my iOS app (iPhone 13, United States). I've deleted and redownloaded the app, logged in and out, and checked my settings multiple times. What could possibl...

218 Views

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Like Button

The New “Add Button” is so weird and lost the spirit of Spotify, it is really convenient to add songs in playlist, but now i couldnt see liked songs in each album! Sometime i only pit likes button on few song on a album and i couldnt know which one n...

Visitor

The New “Add Button” is so weird and lost the spirit of Spotify, it is really convenient to add songs in playlist, but now i couldnt see liked songs in each album! Sometime i only pit likes button on...

kaworu_bloodpaw

Roadie

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iMCOMPATIBLE HOME PREVENT DUO PLAN SIGN UP

i POST MY ADDRESS SEND "DUO' SIGNUP, COMPLETE ADRESS SPOTIFTELLS ME ADDRESSES DONT MATCH. THIS HAS BEEN ON GOING FOR TWO WEEK S NOW WITHOUT HELP AND I TRIED IT FROM BOTH WAYS WITHOUT SUCCESS CAN SOME ONE HELP PLEASE???????

Visitor

i POST MY ADDRESS SEND "DUO' SIGNUP, COMPLETE ADRESS SPOTIFTELLS ME ADDRESSES DONT MATCH. THIS HAS BEEN ON GOING FOR TWO WEEK S NOW WITHOUT HELP AND I TRIED IT FROM BOTH WAYS WITHOUT SUCCESS CAN SOME...

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Play different Podcasts from older to newer on Android

Greetings,I have about 12 different podcasts I listen to. When one podcast finishes from Podcast A, the next podcast to automatically play is either the most recent podcast from Podcast Z or a previous podcast from Podcast A. My question, how do I pl...

Visitor

Greetings, I have about 12 different podcasts I listen to.  When one podcast finishes from Podcast A, the next podcast to automatically play is either the most recent podcast from Podcast Z or ...

168 Views

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New user interface

The fact we cant see our liked songs on playlists/albums AND cant even see our recently played on the app itself has to be fixed.I think we should have the option to use the old ai because the app rn is basically unusable.

Newbie

The fact we cant see our liked songs on playlists/albums AND cant even see our recently played on the app itself has to be fixed. I think we should have the option to use the old ai because the app ...

187 Views

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