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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 3147 Views
  • 0 replies
  • 4 likes
  • 3147 Views
  • 0 replies
  • 4 likes

Awful Tiktok Ui - any official comments from spotify?

I keep getting mods have merged a topic emails, but the silence from spotify is a great advert for poor customer relations! Any clarification would be great, because we do pay alot of money for the service! Is the app keeping this design?Yes - Not fo...

  • Regular
  • I keep getting mods have merged a topic emails, but the silence from spotify is a great advert for poor customer relations!    Any clarification would be great, because we do pay alot of ...
  • unhappylistener
  • Casual Listener
  • 720 Views
  • 2 replies
  • 17 likes
  • 720 Views
  • 2 replies
  • 17 likes

Explicit content icon is not infallible

Hi, I just wanted to check if anybody had encountered a similar problem to this. I am building a playlist for my 2 year old based on songs she enjoys on the radio or out and about, anything that she responds to really. One of her favourites is 2 Be L...

  • Newbie
  • Hi,   I just wanted to check if anybody had encountered a similar problem to this.   I am building a playlist for my 2 year old based on songs she enjoys on the radio or out and about, ...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Likes

Good morning,How can I make my likes appear in the Radio playlists since the new version... It's a big problem!

  • Visitor
  • Good morning, How can I make my likes appear in the Radio playlists since the new version... It's a big problem!
  • PlatinumMillz
  • Gig Goer
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

How to forget/ hide a song on the desk top

I cannot seem to find a way to forget/ hide songs I do not particularly like when using the Spotify desk top - it's ready on the mobile app.

  • Visitor
  • I cannot seem to find a way to forget/ hide songs I do not particularly like when using the Spotify desk top - it's ready on the mobile app. 
  • Risselada
  • Visitor
  • 248 Views
  • 2 replies
  • 1 likes
  • 248 Views
  • 2 replies
  • 1 likes

Changed to duo account as a member and now my liked songs disappeared, how to retrieve

Changed to a duo account my wife is the main member and now all my liked songs and playlists have disappeared. I cannot log into old account as I have tried several times since it is now linked it just comes up I am a member of the duo account. Is th...

  • Visitor
  • Changed to a duo account my wife is the main member and now all my liked songs and playlists have disappeared. I cannot log into old account as I have tried several times since it is now linked it ju...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Schermata home smartphone

Ciao, sono qui a scrivere a proposito di un aggiornamento sulla home per smartphone (android) di cui non mi sono trovato bene.Tutte le playlist sono contenute da anteprime delle canzoni tipo come nelle storie storie social.Il problema è che non ci so...

  • Newbie
  • Ciao, sono qui a scrivere a proposito di un aggiornamento sulla home per smartphone (android) di cui non mi sono trovato bene. Tutte le playlist sono contenute da anteprime delle canzoni tipo come n...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

The option 'see more' is missing - ONLY in the app. why? Spotify is not handy anymore.

Hi. When you search for an artist, and you click on his name - you'll get the 5 popular songs, recent albums (with a show all option).Now, it used to be so, just like on the desktop app, that with the 5 popular songs there was a button 'see more'. Bu...

  • Regular
  • Hi. When you search for an artist, and you click on his name - you'll get the 5 popular songs, recent albums (with a show all option). Now, it used to be so, just like on the desktop app, that wit...
  • Camo270
  • Casual Listener
  • 581 Views
  • 1 replies
  • 1 likes
  • 581 Views
  • 1 replies
  • 1 likes

pubblic playlist

im not able to add music on a pubblic playlist. when i try to put a song in a playlist which iam following i cant do that. cause that play list doest apper in the playlist manu.how can i do it?

  • Visitor
  • im not able to add music on a pubblic playlist. when i try to put a song in a playlist which iam following i cant do that. cause that play list doest apper in  the playlist manu. how can i do i...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

I want to mark do not play content.

It's very annoying when you don't want to listen a suggestion, and you can't flag it DO NOT PLAY!

  • Visitor
  • It's very annoying when you don't want to listen a suggestion, and you can't flag it DO NOT PLAY!
  • 156 Views
  • 0 replies
  • 1 likes
  • 156 Views
  • 0 replies
  • 1 likes

Deleted all my music

It logged me out and deleted all my music and when I log back in there’s literally nothing

  • Visitor
  • It logged me out and deleted all my music and when I log back in there’s literally nothing 
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Need to change my email receiving language

I registered from Sri Lanka. I'm receiving email in Tamil language. Please change language to English or Sinhalese .

  • Visitor
  • I registered from Sri Lanka. I'm receiving email in Tamil language. Please change language to English or Sinhalese .
  • ambroiv
  • Casual Listener
  • 214 Views
  • 1 replies
  • 1 likes
  • 214 Views
  • 1 replies
  • 1 likes

Play podcast, audio book or song simultaneously on one device

I need a sound mixer with Spotify... As a Game Master, I would appreciate to play an ambient file (like a forest sounds, wind sounds, growl sounds) along with a music track to create a particular ambiance. I would like to do the same with podcast or ...

  • Regular
  • I need a sound mixer with Spotify...   As a Game Master, I would appreciate to play an ambient file (like a forest sounds, wind sounds, growl sounds) along with a music track to create a parti...
  • 1137 Views
  • 0 replies
  • 0 likes
  • 1137 Views
  • 0 replies
  • 0 likes

Random apps will not play

PC app - random tracks will not play, others do. I've deleted and reinstalled the app and emptied my cache (was only 7 MB anyway). No change, no error message, just nothing happens.

  • Casual Listener
  • PC app - random tracks will not play, others do. I've deleted and reinstalled the app and emptied my cache (was only 7 MB anyway). No change, no error message, just nothing happens.
  • dkm26
  • Casual Listener
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

During change subscription from individual to duo and something went wrong

I thought that the duo pack can fit to me and my partner. So I clicked to the duo subscription button, but on the detailed page I could see that we need to live in a same household. Because we are living in different city I did not finalized the proc...

  • Visitor
  • I thought that the duo pack can fit to me and my partner. So I clicked to the duo subscription button, but on the detailed page I could see that we need to live in a same household. Because we are li...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Please bring back the ❤️ for liked songs!

I really do not like the change where the Spotify developers removed the heart and the ban symbols and replaced them with a "+" and "-" sign. The heart was so much easier to see at a glance. I feel the replacement with the "+" and "-" signs are count...

  • Newbie
  • I really do not like the change where the Spotify developers removed the ❤️ heart and the ban symbols and replaced them with a "+" and "-" sign.    The heart was so much easier to see at ...
  • 121 Views
  • 0 replies
  • 1 likes
  • 121 Views
  • 0 replies
  • 1 likes

Cant sort songs on recently added!

I cannot believe that you cannot change orders of a song when your playlist is set to recently added! How ridiculous! You can only do this when its set on custom. Which completely changes orders of song and not the order you added them. How ridiculou...

  • Casual Listener
  • I cannot believe that you cannot change orders of a song when your playlist is set to recently added! How ridiculous! You can only do this when its set on custom. Which completely changes orders of s...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

Not able access premium Even after paying for it

What the **bleep** is this at time of payment there no glitch or crashing of the app but after it only happens

  • Visitor
  • What the **bleep** is this at time of payment there no glitch or crashing of the app but after it only happens 
  • brıan
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

AI "DJ" needs a lot of work IMO

While this is a great idea, in practice it doesn't work very well at all. The blocks have no rhyme or reason for their order and just feel incredibly random. Djent Metal straight into 60's folk rock (for example) is incredibly jarring and no DJ worth...

  • Newbie
  • While this is a great idea, in practice it doesn't work very well at all.    The blocks have no rhyme or reason for their order and just feel incredibly random. Djent Metal straight into ...
  • Emi88
  • Regular
  • 569 Views
  • 1 replies
  • 2 likes
  • 569 Views
  • 1 replies
  • 2 likes

AI DJ is politically biased. Women's history month? I don't want to hear about any history month.

So I am asked to participate in a new AI DJ feature, that's cool, why not. 2nd thing I hear this guy talking about is women's history month and I should listen to these women. I don't want an AI that has political motivation to do something based on ...

  • Casual Listener
  • So I am asked to participate in a new AI DJ feature, that's cool, why not. 2nd thing I hear this guy talking about is women's history month and I should listen to these women. I don't want an AI that...
  • Emi88
  • Regular
  • 772 Views
  • 4 replies
  • 12 likes
  • 772 Views
  • 4 replies
  • 12 likes

Please bring back the like button

The like button was such a vital feature for this app, the new add to playlist button makes things a lot more tedious than they need to be. A lot of the time I just want to be able to dislike or like something but I have to go through multiple button...

  • Regular
  • The like button was such a vital feature for this app, the new add to playlist button makes things a lot more tedious than they need to be. A lot of the time I just want to be able to dislike or like...
  • 311 Views
  • 0 replies
  • 4 likes
  • 311 Views
  • 0 replies
  • 4 likes