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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 614 Views
  • 0 replies
  • 2 likes
  • 614 Views
  • 0 replies
  • 2 likes

How can i invite my wife to my couple acnt ?

Hi.I have my pro acnt and just registered for couple How ever I can't invite my wife to my acnt . I see that 1 more acnt is avaliable when I'm home but it doest allow me to add it. Thanks for your help

  • Newbie
  • Hi. I have my pro acnt and just registered for couple  How ever I can't invite my wife to my acnt .   I see that 1  more acnt is avaliable when I'm home but it doest allow me to ad...
  • 77 Views
  • 0 replies
  • 0 likes
  • 77 Views
  • 0 replies
  • 0 likes

When will the DJ feature roll out to other countries?

Two months ago I recently heard that there's a new feature called "DJ" that is only rolling out to users that are only in the U.S. and Canada. Does anyone know when the feature is going to roll out to other countries?

  • Newbie
  • Two months ago I recently heard that there's a new feature called "DJ" that is only rolling out to users that are only in the U.S. and Canada. Does anyone know when the feature is going to roll out t...
  • 128 Views
  • 0 replies
  • 1 likes
  • 128 Views
  • 0 replies
  • 1 likes

Another topic about the UI

Spotify, change this. I’ve been perusing the forums the last few days and haven’t seen one positive thing about this interface. The fact that you’re dismissive and downright rude (I had two agents disconnect from me because I was asking about the int...

  • Regular
  • Spotify, change this. I’ve been perusing the forums the last few days and haven’t seen one positive thing about this interface. The fact that you’re dismissive and downright rude (I had two agents di...
  • 97 Views
  • 0 replies
  • 7 likes
  • 97 Views
  • 0 replies
  • 7 likes

Insufferable TikTok Interface Removal

How do I get rid of it? I refuse to continue using this app that auto plays videos. I pay for premium and they still do this? It’s at the top of my search page and automatically plays videos. There’s no way I’ll even consider staying until it’s gone....

  • Visitor
  • How do I get rid of it? I refuse to continue using this app that auto plays videos. I pay for premium and they still do this? It’s at the top of my search page and automatically plays videos. There’s...
  • dw1802
  • Regular
  • 234 Views
  • 1 replies
  • 3 likes
  • 234 Views
  • 1 replies
  • 3 likes

Like button

Hey ya’ll!! Dont you think its hella dumb that you got rid of the heart for the like button. #bringbacktheheart #deathtothecheckmark

  • Visitor
  • Hey ya’ll!! Dont you think its hella dumb that you got rid of the heart for the like button. #bringbacktheheart #deathtothecheckmark
  • 75 Views
  • 0 replies
  • 1 likes
  • 75 Views
  • 0 replies
  • 1 likes

Wrong words

林宥嘉(說謊)第二遍副歌歌詞應該是「妳知道的 我缺點之一就是很健忘」

  • Visitor
  • 林宥嘉(說謊) 第二遍副歌歌詞應該是「妳知道的 我缺點之一就是很健忘」
  • 93 Views
  • 0 replies
  • 0 likes
  • 93 Views
  • 0 replies
  • 0 likes

Awful Tiktok Ui - any official comments from spotify?

I keep getting mods have merged a topic emails, but the silence from spotify is a great advert for poor customer relations! Any clarification would be great, because we do pay alot of money for the service! Is the app keeping this design?Yes - Not fo...

  • Regular
  • I keep getting mods have merged a topic emails, but the silence from spotify is a great advert for poor customer relations!    Any clarification would be great, because we do pay alot of ...
  • unhappylistener
  • Casual Listener
  • 518 Views
  • 2 replies
  • 17 likes
  • 518 Views
  • 2 replies
  • 17 likes

Explicit content icon is not infallible

Hi, I just wanted to check if anybody had encountered a similar problem to this. I am building a playlist for my 2 year old based on songs she enjoys on the radio or out and about, anything that she responds to really. One of her favourites is 2 Be L...

  • Newbie
  • Hi,   I just wanted to check if anybody had encountered a similar problem to this.   I am building a playlist for my 2 year old based on songs she enjoys on the radio or out and about, ...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

Likes

Good morning,How can I make my likes appear in the Radio playlists since the new version... It's a big problem!

  • Visitor
  • Good morning, How can I make my likes appear in the Radio playlists since the new version... It's a big problem!
  • PlatinumMillz
  • Gig Goer
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

How to forget/ hide a song on the desk top

I cannot seem to find a way to forget/ hide songs I do not particularly like when using the Spotify desk top - it's ready on the mobile app.

  • Visitor
  • I cannot seem to find a way to forget/ hide songs I do not particularly like when using the Spotify desk top - it's ready on the mobile app. 
  • Risselada
  • Visitor
  • 164 Views
  • 2 replies
  • 1 likes
  • 164 Views
  • 2 replies
  • 1 likes

Changed to duo account as a member and now my liked songs disappeared, how to retrieve

Changed to a duo account my wife is the main member and now all my liked songs and playlists have disappeared. I cannot log into old account as I have tried several times since it is now linked it just comes up I am a member of the duo account. Is th...

  • Visitor
  • Changed to a duo account my wife is the main member and now all my liked songs and playlists have disappeared. I cannot log into old account as I have tried several times since it is now linked it ju...
  • 76 Views
  • 0 replies
  • 0 likes
  • 76 Views
  • 0 replies
  • 0 likes

Schermata home smartphone

Ciao, sono qui a scrivere a proposito di un aggiornamento sulla home per smartphone (android) di cui non mi sono trovato bene.Tutte le playlist sono contenute da anteprime delle canzoni tipo come nelle storie storie social.Il problema è che non ci so...

  • Newbie
  • Ciao, sono qui a scrivere a proposito di un aggiornamento sulla home per smartphone (android) di cui non mi sono trovato bene. Tutte le playlist sono contenute da anteprime delle canzoni tipo come n...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

The option 'see more' is missing - ONLY in the app. why? Spotify is not handy anymore.

Hi. When you search for an artist, and you click on his name - you'll get the 5 popular songs, recent albums (with a show all option).Now, it used to be so, just like on the desktop app, that with the 5 popular songs there was a button 'see more'. Bu...

  • Regular
  • Hi. When you search for an artist, and you click on his name - you'll get the 5 popular songs, recent albums (with a show all option). Now, it used to be so, just like on the desktop app, that wit...
  • Camo270
  • Casual Listener
  • 129 Views
  • 1 replies
  • 1 likes
  • 129 Views
  • 1 replies
  • 1 likes

pubblic playlist

im not able to add music on a pubblic playlist. when i try to put a song in a playlist which iam following i cant do that. cause that play list doest apper in the playlist manu.how can i do it?

  • Visitor
  • im not able to add music on a pubblic playlist. when i try to put a song in a playlist which iam following i cant do that. cause that play list doest apper in  the playlist manu. how can i do i...
  • 73 Views
  • 0 replies
  • 0 likes
  • 73 Views
  • 0 replies
  • 0 likes

I want to mark do not play content.

It's very annoying when you don't want to listen a suggestion, and you can't flag it DO NOT PLAY!

  • Visitor
  • It's very annoying when you don't want to listen a suggestion, and you can't flag it DO NOT PLAY!
  • 100 Views
  • 0 replies
  • 1 likes
  • 100 Views
  • 0 replies
  • 1 likes

Deleted all my music

It logged me out and deleted all my music and when I log back in there’s literally nothing

  • Visitor
  • It logged me out and deleted all my music and when I log back in there’s literally nothing 
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Need to change my email receiving language

I registered from Sri Lanka. I'm receiving email in Tamil language. Please change language to English or Sinhalese .

  • Visitor
  • I registered from Sri Lanka. I'm receiving email in Tamil language. Please change language to English or Sinhalese .
  • ambroiv
  • Casual Listener
  • 151 Views
  • 1 replies
  • 1 likes
  • 151 Views
  • 1 replies
  • 1 likes

Play podcast, audio book or song simultaneously on one device

I need a sound mixer with Spotify... As a Game Master, I would appreciate to play an ambient file (like a forest sounds, wind sounds, growl sounds) along with a music track to create a particular ambiance. I would like to do the same with podcast or ...

  • Regular
  • I need a sound mixer with Spotify...   As a Game Master, I would appreciate to play an ambient file (like a forest sounds, wind sounds, growl sounds) along with a music track to create a parti...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Random apps will not play

PC app - random tracks will not play, others do. I've deleted and reinstalled the app and emptied my cache (was only 7 MB anyway). No change, no error message, just nothing happens.

  • Casual Listener
  • PC app - random tracks will not play, others do. I've deleted and reinstalled the app and emptied my cache (was only 7 MB anyway). No change, no error message, just nothing happens.
  • dkm26
  • Casual Listener
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

During change subscription from individual to duo and something went wrong

I thought that the duo pack can fit to me and my partner. So I clicked to the duo subscription button, but on the detailed page I could see that we need to live in a same household. Because we are living in different city I did not finalized the proc...

  • Visitor
  • I thought that the duo pack can fit to me and my partner. So I clicked to the duo subscription button, but on the detailed page I could see that we need to live in a same household. Because we are li...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes