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How does anyone get customer service for money taken out of their account when they have none?
So far impossible. Blocked at every point.
I am a regular person. Not a person of authority.
I don't doubt others will investigate. I am surprised I am the first.
Though likely the 500 millionth.
All I want is customer support when I don't even have an account with this service and you can't handle that.
So get your **bleep** together
On the phone with my bank and I heard Spotify has been billing me for a year
11.29 a month. It fell under my radar.
Still no support from Spotifiy's only support channel.
I've had no choice but to file a police complaint and hire a lawyer.
Why does Spotify not simply answer. A lot easier on me and the many customers at large.
Is is mystifying why these companies that think they are large enough to take on the public continue.
Maybe it is because the public don't care
Any company that steals should be held accountable.
They have stolen from me and are hiding behind communities and crowd sourced support.
Not a single answer.
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