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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

4231 Views

0 replies

5 likes

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Blend Playlist include tracks not listened to

The Blend is adding automatically tracks and marked them as me on the field "Added by". Tracks that I never heard of are shown with my profile photo on the mentioned field. Discussed the topic with spotify support agent and they described that the sy...

Casual Listener

The Blend is adding automatically tracks and marked them as me on the field "Added by". Tracks that I never heard of are shown with my profile photo on the mentioned field.  Discussed the topic...

304 Views

0 replies

0 likes

blend playlist issue
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Spotify HiFi in Pakistan

Hi, so recently as most of you would know, Spotify HiFi was announced. I'm starting this topic with regards to the release of the service globally as well as in Pakistan in particular. Does anyone have any idea? Plus it would help if the pricing was ...

Visitor

Hi, so recently as most of you would know, Spotify HiFi was announced. I'm starting this topic with regards to the release of the service globally as well as in Pakistan in particular. Does anyone ha...

garry247

Newbie

678 Views

2 replies

0 likes

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Did anyone else with a public Discover Weekly playlist lose all its followers?

I made my Discover Weekly playlist public a while ago, and it had garnered a meager 13 followers. A few days ago, I found the follower count reset to zero. Is the Discover Weekly playlist no longer something other users can see or follow?

Gig Goer

I made my Discover Weekly playlist public a while ago, and it had garnered a meager 13 followers. A few days ago, I found the follower count reset to zero. Is the Discover Weekly playlist no longer s...

Adriananoboa

Casual Listener

350 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Video Quality Is Poor on Desktop

When playing podcast videos on the Spotify desktop application, the quality is very poor. When checking the settings, there is no option to change video quality.

Casual Listener

When playing podcast videos on the Spotify desktop application, the quality is very poor. When checking the settings, there is no option to change video quality.

BMJYDK

Casual Listener

3193 Views

3 replies

19 likes

video quality
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  • 19 likes

Spotify is playing the same song over and over.

I choose a playlist, the first song of the playlist is played, and then a song (the same song) begins playing and loops continuously. I’ve reset my password and tried several other and this same song plays over and over unless I manually pick another...

Regular

I choose a playlist, the first song of the playlist is played, and then a song (the same song) begins playing and loops continuously.  I’ve reset my password and tried several other and this sam...

RKordel1

Casual Listener

685 Views

5 replies

1 likes

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  • 5 replies
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Colocar foto na pasta da playlist.

Boa Noite!Eu consigo colocar foto na pasta da playlist, não quero alterar a foto da playlist, mas sim da pasta que eu criei.Obrigado!!!

Visitor

Boa Noite! Eu consigo colocar foto na pasta da playlist, não quero alterar a foto da playlist, mas sim da pasta que eu criei. Obrigado!!!

Bittencourt

Spotify Star

1074 Views

1 replies

1 likes

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Like button

Is there any way to get the heart button back? I really liked the old heart and I can’t stand the check mark like button.

Casual Listener

Is there any way to get the heart button back? I really liked the old heart and I can’t stand the check mark like button.

Ludwig2345

Newbie

314 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

How does anyone get customer service?

How does anyone get customer service for money taken out of their account when they have none? So far impossible. Blocked at every point.

Visitor

How does anyone get customer service for money taken out of their account when they have none?   So far impossible. Blocked at every point.  

user-removed

Not applicable

1927 Views

30 replies

0 likes

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Lost the Plus Button that replaced the heart button

It made sorting and adding songs to playlists much more easier than just “Liking” a song and then opening in the new menu to add a song to said playlist. It also let you know wether you had this song in a specific playlist to begin with. Ik the backl...

Casual Listener

It made sorting and adding songs to playlists much more easier than just “Liking” a song and then opening in the new menu to add a song to said playlist. It also let you know wether you had this...

sedivy94

Visitor

945 Views

2 replies

3 likes

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Superuser Contribution Ads on Premium ???

Hey everyone, I have being a Premium user for some years now and I don't understand why I experienced ads on a new podcast I just started (Canapé Six Places). It was a clear identified unskippable 27 sec ad from Sephora. Could you clarify why is this...

Casual Listener

Hey everyone,   I have being a Premium user for some years now and I don't understand why I experienced ads on a new podcast I just started (Canapé Six Places). It was a clear identified unski...

z3i6bhogqzqzn0ram9e

Newbie

928 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Volume Too Low on ALL bluetooth devices

I have done all i can through the equalizer on the app as well as CRANKING the volume all the way up on my phone. But on every Bluetooth Device (especially ear buds), Spotify is significantly lower than any other app, music or otherwise. Any way you ...

Casual Listener

I have done all i can through the equalizer on the app as well as CRANKING the volume all the way up on my phone. But on every Bluetooth Device (especially ear buds), Spotify is significantly lower t...

bryanBeatle771

Casual Listener

1718 Views

2 replies

0 likes

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  • 2 replies
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Disable auto start on Bluetooth??

When I connect to Bluetooth through my phone (Android version 12), the mobile Spotify app automatically loads itself AND starts playing -- even if the Spotify app was previously closed. This occurs even if the last app I used over Bluetooth was somet...

Newbie

When I connect to Bluetooth through my phone (Android version 12), the mobile Spotify app automatically loads itself AND starts playing -- even if the Spotify app was previously closed.   ...

arbour0713

Newbie

770 Views

2 replies

3 likes

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  • 2 replies
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How to remove a song from all future recommendations?

I have tried adding it to a playlist, then removing it. It appears again as recommended. I have seen a similar thread about the same topic but was closed due to lack of interest which is very-very hard to believe. The primary reason a Youtuber or som...

Casual Listener

I have tried adding it to a playlist, then removing it. It appears again as recommended.   I have seen a similar thread about the same topic but was closed due to lack of interest which is ver...

293 Views

0 replies

1 likes

  • 293 Views
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  • 1 likes

A song is recommended whilst already in the playlist

Is there a particular reason (or rather any way to disable) to showing the exact same song as recommended while it is already part of the playlist?I'd like to build a proper, non-repeating 90s euro-dance playlist where no 2 songs are the same or simi...

Casual Listener

Is there a particular reason (or rather any way to disable) to showing the exact same song as recommended while it is already part of the playlist? I'd like to build a proper, non-repeating 90s euro...

191 Views

0 replies

0 likes

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Not compatible with siri in Chinese

When using Spotify in Chinese on iPhone, I can't control Spotify to play a specific playlist with Siri. For example If I say "hey,Siri,在Spotify上播放每日推荐四", Siri would reply that she can't find "每日推荐四", and if I say "hey, Siri, 在Spotify上播放daily mix 4", ...

Newbie

When using Spotify in Chinese on iPhone, I can't control Spotify to play a specific playlist with Siri. For example If I say "hey,Siri,在Spotify上播放每日推荐四", Siri would reply that she can't find "每日推荐四",...

362 Views

0 replies

0 likes

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Can a playlist on Free Spotify without using the app?

Only have an android, on Free Spotify, can I create a playlist/add songs to it without using the app?

Newbie

Only have an android, on Free Spotify, can I create a playlist/add songs to it without using the app?

ChooseAGoodUsername

Roadie

367 Views

1 replies

0 likes

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  • 1 replies
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Favorite songs

I used to use Spotify in New York. Now I am in Tokyo and can’t access my favorite folder I created in New York. How can I access that?

Visitor

I used to use Spotify in New York. Now I am in Tokyo and can’t access my favorite folder I created in New York. How can I access that? 

224 Views

0 replies

0 likes

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Open music video playing feature in Azeribaijan too.

Hi everyone! Hope you all are good, i want to let you know that this feature i mentioned above (i forgot what it called sorry ) isn’t avaible on our country (Azeribaijan ) it is possible to open this feature for us too? İ really love to use Spotify w...

Casual Listener

Hi everyone! Hope you all are good, i want to let you know that this feature i mentioned above (i forgot what it called sorry 😞  ) isn’t avaible on our country (Azeribaijan 🇦🇿) it is possible...

Aplesiespi

Casual Listener

211 Views

1 replies

0 likes

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  • 1 replies
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Library

Does anyone knows why if i dislike an album, the songs continue appearing at my library as my "liked" songs?

Visitor

Does anyone knows why if i dislike an album, the songs continue appearing at my library as my "liked" songs?

ChooseAGoodUsername

Roadie

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
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404 message when inviting a family member to Spotify premium

When I invite a family member to Spotify premium they just get a message saying 404 error , page not available ?

Visitor

When I invite a family member to Spotify premium they just get a message saying 404 error , page not available ?

ChooseAGoodUsername

Roadie

1230 Views

1 replies

0 likes

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  • 1 replies
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