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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 761 Views
  • 0 replies
  • 2 likes
  • 761 Views
  • 0 replies
  • 2 likes

404 message when inviting a family member to Spotify premium

When I invite a family member to Spotify premium they just get a message saying 404 error , page not available ?

  • Visitor
  • When I invite a family member to Spotify premium they just get a message saying 404 error , page not available ?
  • ChooseAGoodUsername
  • Roadie
  • 923 Views
  • 1 replies
  • 0 likes
  • 923 Views
  • 1 replies
  • 0 likes

just for you - new section just disappeared

On Android app, on both my home page and the search page, a new banner showed up 'just for you'. When I went there, it was a whole page dedicated with a bunch of playlists made just for me - by genre, by artist, by mood... It was great! A great compl...

  • Visitor
  • On Android app, on both my home page and the search page, a new banner showed up 'just for you'. When I went there, it was a whole page dedicated with a bunch of playlists made just for me - by genre...
  • ChooseAGoodUsername
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Can't expand album art with new UI on desktop.

The UI where I could expand the album art in the lower left was so much better than the new one that opens a whole new sidebar. It squishes my screen now (I have spotify opened on a vertical monitor). This is a major step back for the UI. Old:  New: 

sketchyjake_1-1687386172952.png Screenshot 2023-06-21 180756.png
  • Regular
  • The UI where I could expand the album art in the lower left was so much better than the new one that opens a whole new sidebar. It squishes my screen now (I have spotify opened on a vertical monitor)...
  • perpends
  • Casual Listener
  • 514 Views
  • 5 replies
  • 13 likes
  • album art
    Desktop
    Interface
    UI
  • 514 Views
  • 5 replies
  • 13 likes

Lyrics sharing feature not working/not showing

Just few weeks ago I have been using this lyrics sharing feature but suddenly it was goneI can still see the lyrics but no sharing buttonAll I can see is just a microphone I think it's for karaoke mode or somethinI have contacted spotify customer sup...

  • Newbie
  • Just few weeks ago I have been using this lyrics sharing feature but suddenly it was gone I can still see the lyrics but no sharing button All I can see is just a microphone  I think it's for...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

I'm going insane - Further UI Disaster!

Spotify, you've done it again with the appalling updates (they're getting so bad, it's actually laughable) - whats up with the sidebar on the right or for the mass of functions on the bottom right?Is 'simplicity is key' not in fashion anymore? At lea...

  • Gig Goer
  • Spotify, you've done it again with the appalling updates (they're getting so bad, it's actually laughable) - whats up with the sidebar on the right or for the mass of functions on the bottom rig...
  • barnes
  • Gig Goer
  • 551 Views
  • 10 replies
  • 18 likes
  • 551 Views
  • 10 replies
  • 18 likes

Solved!! I don't get notified on new releases

What's the use of following artists if I don't even get notified on new releases? I still have to check each of my favorite artists' pages once in a while to see if they released new songs. Please give us a useful news feed, Spotify!EDIT: As ChooseAG...

  • Casual Listener
  • What's the use of following artists if I don't even get notified on new releases?  I still have to check each of my favorite artists' pages once in a while to see if they released new song...
  • foxician
  • Casual Listener
  • 220 Views
  • 4 replies
  • 2 likes
  • 220 Views
  • 4 replies
  • 2 likes

Arabic language in translate lyrics

Hi This all i need now  Option Translate lyrics song to arabic (Egypt)

  • Visitor
  • Hi  This all i need now    Option Translate lyrics song to arabic (Egypt)
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

About the PC app update (right side infopanel)

I like it a lot.PC client has had the luxury of copious horizontal space since forever. That you decided to use more of it is positive (and you used it well imo).If someone doesn't like this update, they can easily hide it (x in the top right below "...

  • Casual Listener
  • I like it a lot. PC client has had the luxury of copious horizontal space since forever. That you decided to use more of it is positive (and you used it well imo). If someone doesn't like this up...
  • 107 Views
  • 0 replies
  • 1 likes
  • 107 Views
  • 0 replies
  • 1 likes

Using spotify with vpn

Hi, im living in iran and iran is a sanctioned County, also i cant normally use spotify in iran, so i have a question: is using spotify in iran with a vpn against terms of use? I found two things in terms of use and i was wondering can i use spotify ...

  • Newbie
  • Hi, im living in iran and iran is a sanctioned County, also i cant normally use spotify in iran, so i have a question: is using spotify in iran with a vpn against terms of use? I found two things in ...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Skip a song on a playlist

Hi There,When creating playlists, the earlier songs added often get more playtime. Sometimes this means I get tired of hearing them but don't want to remove them from the playlist entirely (I know I'll eventually want to listen to them again). It wou...

  • Newbie
  • Hi There, When creating playlists, the earlier songs added often get more playtime. Sometimes this means I get tired of hearing them but don't want to remove them from the playlist entirely (I know ...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Phone app not connecting to car app

Hello I have the Spotify app installed in my Volvo Car OS (Android-based). The app is a (very) stripped down version of the phone app, so when I use it I still have to use the phone to perform some operations (such as opening the album by tapping on ...

  • Gig Goer
  •   Hello   I have the Spotify app installed in my Volvo Car OS (Android-based). The app is a (very) stripped down version of the phone app, so when I use it I still have to use the phone ...
  • 138 Views
  • 0 replies
  • 0 likes
  • Android auto and Apple CarPlay
    Car
  • 138 Views
  • 0 replies
  • 0 likes

Desktop app

I have a premium account however it doesn't allow me to sing in in the desktop app, any reasons?

  • Visitor
  • I have a premium account however it doesn't allow me to sing in in the desktop app, any reasons?
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

Lost my library

Hi guys, I just upgraded my phone and when I went to reinstall Spotify on my new phone my account lost all its songs in my catalog am I doing something wrong?

  • Visitor
  • Hi guys,  I just upgraded my phone and when I went to reinstall Spotify on my new phone my account lost all its songs in my catalog  😞  am I doing something wrong? 
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

spotify gold

spotify gold1.Listen to music ad-freeEnjoy music without audio ad interruptions.2.Download musicListen everywhere, even offline.3.Play in any orderTurn off shuffle to listen to your favorite songs and artists.4.watch videosenjoy not only music but al...

  • Newbie
  • spotify gold 1.Listen to music ad-free Enjoy music without audio ad interruptions. 2.Download music Listen everywhere, even offline. 3.Play in any order Turn off shuffle to listen to your favor...
  • 3271 Views
  • 0 replies
  • 0 likes
  • 3271 Views
  • 0 replies
  • 0 likes

friends music status issue

Hi Spotify, for some reason the app won't let me see what other people are listening to even though I have in my privacy settings I would like it on. could you please fix it?

  • Visitor
  • Hi Spotify, for some reason the app won't let me see what other people are listening to even though I have in my privacy settings I would like it on. could you please fix it?
  • 97 Views
  • 0 replies
  • 0 likes
  • 97 Views
  • 0 replies
  • 0 likes

Can't change order of appearance of public playlists on profile

With the latest update, the list of playlists stays permanently on the left, not even allowing it to be fully expanded, which is very inconvenient when you have many lists and want to consult them and reorder them. In addition, this change forces the...

  • Casual Listener
  • With the latest update, the list of playlists stays permanently on the left, not even allowing it to be fully expanded, which is very inconvenient when you have many lists and want to consult them an...
  • adebaser
  • Music Fan
  • 315 Views
  • 5 replies
  • 3 likes
  • playlist order appearance
  • 315 Views
  • 5 replies
  • 3 likes

Unable to update the region due to Email

I have and issue of updating my region. The error pop up was my email is being registered. But I'd been using my FB as the log in tool. So I have no idea why this error pop out.Need help on this! As currently I'm unable to use it on my phone. And i a...

  • Visitor
  • I have and issue of updating my region.  The error pop up was my email is being registered. But I'd been using my FB as the log in tool. So I have no idea why this error pop out. Need help on ...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

offline

eu nao consigo ouvir minhas playlist que baixei offline no meu pc alguem me ajuda

  • Visitor
  • eu nao consigo ouvir minhas playlist que baixei offline no meu pc alguem me ajuda
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium Address with UTF-8 Characters (Arabic)

Adding my wife to my Spotify family account has become a nightmare as my address contains a mix of English and Arabic characters. When i paste the address that is visible under Account settings in Spotify Desktop and I cut and paste the same address ...

  • Casual Listener
  •   Adding my wife to my Spotify family account has become a nightmare as my address contains a mix of English and Arabic characters. When i paste the address that is visible under Account settin...
  • spot_eff_this
  • Visitor
  • 282 Views
  • 4 replies
  • 0 likes
  • 282 Views
  • 4 replies
  • 0 likes

Customize skip seconds in desktop app

Currently Spotify has the option to skip back and forward by 15 seconds. I would like to customize this to 5 seconds. Is there a way I can do this? I would also like to do this with keyboard arrows.Thanks

  • Visitor
  • Currently Spotify has the option to skip back and forward by 15 seconds. I would like to customize this to 5 seconds. Is there a way I can do this? I would also like to do this with keyboard arrows. ...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes